Call Center Lead Salaries in Maryland
How Much Does a Call Center Lead Make in Maryland?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Call Center Lead in Maryland is $46,821.
While Salary.com is seeing that Call Center Lead salary in MD can go up to $58,061
or down to $36,879, but most earn between $41,617 and $52,704.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Lead
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Similar Job Salaries to Call Center Lead by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Accord Innovations Sdn Bhd
Call Center Lead Supervisor
|
$53,513/yr
|
RANGE: $48,351 - $58,676
|
|
Washington Orthopedics & Sports Medicine
Call Center Representative Lead
|
$64,400/yr
|
RANGE: $57,934 - $70,866
|
|
Washington Orthopaedics and Sports Medicine
Call Center Representative Lead
|
$64,400/yr
|
RANGE: $57,934 - $70,866
|
|
TEKsystems
Lead Nurture Specialist (Call Center)
|
$98,407/yr
|
RANGE: $88,675 - $108,139
|
|
Systems Integration, Inc.
Call Center Supervisor/Team Lead
|
$64,284/yr
|
RANGE: $56,853 - $71,715
|
|
Choptank Community Health System, Inc..
Call Center Specialist
|
$59,192/yr
|
RANGE: $53,249 - $65,135
|
|
Vision Innovation Partners Support Center
Call Center Representative
|
$56,036/yr
|
RANGE: $50,707 - $61,365
|
|
Call Control LLC
Call Center Respresentative
|
$85,730/yr
|
RANGE: $78,506 - $92,955
|
|
Johns Hopkins Medical Management Corporation
Call Center-Dietitian Assistant
|
$53,582/yr
|
RANGE: $47,995 - $59,169
|
|
Johns Hopkins Intrastaff
Call Center-Dietitian Assistant
|
$58,874/yr
|
RANGE: $53,529 - $64,219
|
Top 10 Highest Paying Cities For Call Center Lead Jobs in Maryland
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Call Center Lead can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Call Center Lead job salaries in Maryland.
Some cities can pay higher salaries for Call Center Lead jobs, which can indicate that there is a large demand for Call Center Lead positions in this city.
The following table shows top 10 cities where the Call Center Lead salary is higher than other cities in Maryland.
Silver Spring takes first place in this list, followed by Bethesda, Potomac.
The Call Center Lead salary is $50,545 in Silver Spring,
which is higher than the national average. There are 15 cities' Call Center Lead salary higher than national average in Maryland.
The average salary for a Call Center Lead in Maryland is $46,821,
but we found that the city with the highest salary for Call Center Lead jobs is Silver Spring, MD, and it is higher than Bethesda.
Call Center Lead jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Silver Spring | $50,545 | $4,212 | $972 | $24 |
| Bethesda | $50,545 | $4,212 | $972 | $24 |
| Potomac | $50,545 | $4,212 | $972 | $24 |
| Rockville | $50,499 | $4,208 | $971 | $24 |
| Bowie | $50,454 | $4,204 | $970 | $24 |
| Waldorf | $50,408 | $4,201 | $969 | $24 |
| Gaithersburg | $50,408 | $4,201 | $969 | $24 |
| Germantown | $49,046 | $4,087 | $943 | $24 |
| Frederick | $48,774 | $4,064 | $938 | $23 |
| Baltimore | $46,685 | $3,890 | $898 | $22 |
What Does a Call Center Lead Do?
Call center team leaders are lower-level managers who aim to get the best performance possible from those under their charge.
Updated December 21, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 18, 2021
Next, choose your proposed industry, keeping in mind that healthcare, financial services, customer/tech support, and business process outsourcing are especially popular call center operations.
Updated December 18, 2021
CRM (Customer Relationship Management) in a call center is a tool providing agents with important, up-to-date, and relevant customer information in real-time.
Updated December 16, 2021
Call center team leaders must be excellent communicators who can clearly direct others while maintaining their morale.
Updated December 16, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Lead Salaries
What is the average of a Call Center Lead in Maryland?
The Call Center Lead salary range is from $41,617 to $52,704, and the average Call Center Lead salary is $46,821/year in Maryland.
The Call Center Lead's salary will change in different locations.
Which location pays the highest Call Center Lead salary in the United States?
The Call Center Lead salary in San Jose, CA is $56,993
which is the highest in the US.
What kinds of reasons will influence the Call Center Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Lead.
What is the growth rate of the Call Center Lead's salary?
If you are thinking of becoming a Call Center Lead or planning the next step in your career, find the detailed salary report of a Call Center Lead.
