How Much Does a Call Center Lead Make in Newport News, VA?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Call Center Lead in Newport News, VA is $42,688. While Salary.com is seeing that Call Center Lead salary in Newport News, VA can go up to $52,940 or down to $33,627, but most earn between $37,945 and $48,054. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Lead
Call Center Team Lead
$50,732
Newport News, VA
Per Year
Call Center Agent
$39,587
Newport News, VA
Per Year
Call Center Associate
$43,343
Newport News, VA
Per Year
Call Center Manager
$95,097
Newport News, VA
Per Year
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Similar Job Salaries to Call Center Lead by Company

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Company average base salary in (usd) range
Progressive Insurance
Call Center - Bilingual Spanish
$49,969/yr
$43,306
$56,632
RANGE: $43,306 - $56,632
Bill Gosling Outsourcing (US)
Onsite Call Center Agent
$59,737/yr
$51,269
$68,205
RANGE: $51,269 - $68,205
Pediatric Specialists of Virginia
Call Center Representative INTERNAL
$68,072/yr
$59,372
$76,772
RANGE: $59,372 - $76,772
Bone & Joint Specialists of Winchester
Call Center Coordinator
$62,369/yr
$51,731
$73,006
RANGE: $51,731 - $73,006
MobileSentrix
Call Center Representative (on-site)
$57,900/yr
$50,284
$65,516
RANGE: $50,284 - $65,516
LTS
Director of Call Center Operations
$187,743/yr
$161,032
$214,453
RANGE: $161,032 - $214,453
TEKsystems
Hybrid Call Center Representative
$65,060/yr
$56,017
$74,103
RANGE: $56,017 - $74,103
Holiday Barn Pet Resorts
Call Center Representative
$57,133/yr
$49,192
$65,074
RANGE: $49,192 - $65,074
The Results Companies
Call Center Global Trainer
$69,172/yr
$59,413
$78,932
RANGE: $59,413 - $78,932
Innovation At Work Inc
Call Center Representative
$52,827/yr
$46,043
$59,612
RANGE: $46,043 - $59,612

Open Call Center Lead Jobs in Newport News, VA

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What Does a Call Center Lead Do?

Call center team leaders are lower-level managers who aim to get the best performance possible from those under their charge.
Updated December 21, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 18, 2021
Next, choose your proposed industry, keeping in mind that healthcare, financial services, customer/tech support, and business process outsourcing are especially popular call center operations.
Updated December 18, 2021
CRM (Customer Relationship Management) in a call center is a tool providing agents with important, up-to-date, and relevant customer information in real-time.
Updated December 16, 2021
Call center team leaders must be excellent communicators who can clearly direct others while maintaining their morale.
Updated December 16, 2021

Frequently Asked Questions About a Call Center Lead Salaries

What is the average of a Call Center Lead in Newport News, VA?

The Call Center Lead salary range is from $37,945 to $48,054, and the average Call Center Lead salary is $42,688/year in Newport News, VA. The Call Center Lead's salary will change in different locations.

Which location pays the highest Call Center Lead salary in the United States?

The Call Center Lead salary in San Jose, CA is $56,571 which is the highest in the US.

What kinds of reasons will influence the Call Center Lead's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Call Center Lead.

What is the growth rate of the Call Center Lead's salary?

If you are thinking of becoming a Call Center Lead or planning the next step in your career, find the detailed salary report of a Call Center Lead.