Call Center Lead Salaries in Wilmington, NC
How Much Does a Call Center Lead Make in Wilmington, NC?
Updated January 01, 2025
As of January 01, 2025,
the average annual pay of Call Center Lead in Wilmington, NC is $41,394.
While Salary.com is seeing that Call Center Lead salary in Wilmington, NC can go up to $51,331
or down to $32,606, but most earn between $36,794 and $46,595.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Call Center Lead
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Similar Job Salaries to Call Center Lead by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Freeway Insurance Services
Call center
|
$187,356/yr
|
RANGE: $144,583 - $230,130
|
|
Pearson
Call Center Assistant
|
$60,261/yr
|
RANGE: $52,345 - $68,177
|
|
Meduit
Medical Call Center Representative
|
$54,113/yr
|
RANGE: $47,836 - $60,389
|
|
Fairfield Chair Company
Customer Service Call Center
|
$55,815/yr
|
RANGE: $48,444 - $63,186
|
|
Core Call Inc
Call Center Representative
|
$55,236/yr
|
RANGE: $46,425 - $64,046
|
|
Call Pernell, Inc.
Call center customer
|
$50,943/yr
|
RANGE: $44,350 - $57,535
|
|
Good Sam Enterprises, LLC
Call Center Trainer
|
$71,599/yr
|
RANGE: $59,421 - $83,776
|
|
SOUTHEAST FOUNDATION AND CRAWLSPACE REPAIR
Call Center Representative
|
$58,703/yr
|
RANGE: $50,160 - $67,246
|
|
PROGRESS USA, INC
Call Center Representative
|
$55,612/yr
|
RANGE: $48,577 - $62,646
|
|
Securitas Electronic Security
CALL CENTER REPRESENTATIVE
|
$52,679/yr
|
RANGE: $43,834 - $61,523
|
What Does a Call Center Lead Do?
Call centers use inbound, outbound, or blended call center software to better manage call volume and agent efficiency, provide self-service to callers, and improve the overall customer experience.
Updated December 13, 2021
The résumés of aspiring call center team leaders usually contain a good amount of previous experience in other types of customer service roles.
Updated October 31, 2021
Facilitate and organize training session for all agents and participate in recruitment of new call center agents.
Updated October 27, 2021
Call center team leaders are lower-level managers who aim to get the best performance possible from those under their charge.
Updated December 21, 2021
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
Updated December 18, 2021
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Explore JobArchitectFrequently Asked Questions About a Call Center Lead Salaries
What is the average of a Call Center Lead in Wilmington, NC?
The Call Center Lead salary range is from $36,794 to $46,595, and the average Call Center Lead salary is $41,394/year in Wilmington, NC.
The Call Center Lead's salary will change in different locations.
Which location pays the highest Call Center Lead salary in the United States?
The Call Center Lead salary in San Jose, CA is $56,714
which is the highest in the US.
What kinds of reasons will influence the Call Center Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Call Center Lead.
What is the growth rate of the Call Center Lead's salary?
If you are thinking of becoming a Call Center Lead or planning the next step in your career, find the detailed salary report of a Call Center Lead.
