Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
As of August 01, 2026, the average salary for a Client Retention Specialist in North Carolina is $39,385 per year, which breaks down to an hourly rate of $19.
However, a Client Retention Specialist's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI-Powered HR
Recruit with AI
Client Retention Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $42,603 | $3,550 | $819 | $20 |
| Average | $39,385 | $3,282 | $757 | $19 |
| 25th Percentile | $33,956 | $2,830 | $653 | $16 |
Anticimex Carolinas - Matthews, NC
CPI Security - Charlotte, NC
Air Experts Raleigh Heating and Air - Raleigh, NC
Air Experts Heating, Cooling, LLC - Raleigh, NC
A Client Retention Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Client Retention Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Client Retention Specialist | $35,154 |
| Client Re... Level Client Retention Specialist | $39,762 |
| Customer ... Level Client Retention Specialist | $46,120 |
| Customer ... Level Client Retention Specialist | $61,462 |
| Customer ... Level Client Retention Specialist | $87,785 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Client Retention Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Client Retention Specialist roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Pharmaceuticals sectors offer the strongest compensation, at 20% above the average. In contrast, Client Retention Specialist positions in Edu., Gov't. & Nonprofit or Transportation typically offer lower base pay, as these industries often view Client Retention Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $47,262 | $23.0 | 20% |
| Pharmaceuticals | $47,262 | $23.0 | 20% |
| Aerospace & Defense | $45,292 | $22.0 | 15% |
| Biotechnology | $45,292 | $22.0 | 15% |
| Financial Services | $43,323 | $21.0 | 10% |
Understanding how a Client Retention Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $42,603 | $3,550 | $819 | $20 |
| Average | $39,385 | $3,282 | $757 | $19 |
| 25th Percentile | $33,956 | $2,830 | $653 | $16 |
Ready to take the next step in your career? Browse thousands of current Client Retention Specialist job openings on our job board. Use the search bar below to find your perfect match.
Joshua Ross - State Farm Agent
Charlotte, NC
Joshua Ross - State Farm Agent | Charlotte, NC
Job Description. Job Description. Benefits. Bonus based on performance. Flexible schedule. Opportunity for advancement. Training & development. Position Ov... more
7 Days Ago
Hunter | Everage
Charlotte, NC
Hunter | Everage | Charlotte, NC
Job Description. Job Description. Description. Health Insurance Paid for by Company. and. Opportunity for advancement and training. We are seeking an enthu... more
5 Days Ago
Highstreet Insurance and Financial Services
Chapel Hill, NC
Highstreet Insurance and Financial Services | Chapel Hill, NC
Job Description. Job Description. Were looking for a dependable, detail-oriented Client Specialist to support our insurance team with routine, day-to-day s... more
7 Days Ago
KnitWell Group
Charlotte, NC
KnitWell Group | Charlotte, NC
Job Title. Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern cl... more
8 Days Ago
Pinnacle Bank
High Point, NC
Pinnacle Bank | High Point, NC
Client Service Center Specialist. At Pinnacle, our goal is to create an atmosphere where people can become fully engaged, enjoy what they're doing and be s... more
5 Days Ago
First Horizon
Hickory, NC
First Horizon | Hickory, NC
Trust Client Specialist. Job Category: Wealth Management. Location: On site at the First Horizon Commercial Wealth & Mortgage Center, 1039 2nd Street North... more
6 Days Ago
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Explore Cost of Living CalculatorSalary.com experts will help you thrive your workplaces.
Salary.com provides salary survey data for thousands of industry Jobs.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers:
