Contact Center Agent Salaries in Florida
How Much Does a Contact Center Agent Make in Florida?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Contact Center Agent in Florida is $50,519.
While Salary.com is seeing that Contact Center Agent salary in FL can go up to $64,253
or down to $36,618, but most earn between $43,243 and $57,708.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Contact Center Agent
Contact Center Agent and Resources Scheduling Supervisor
$74,500
Florida
Per Year
Contact Center Agent and Resources Scheduling Manager
$105,750
Florida
Per Year
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Similar Job Salaries to Contact Center Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
HealthTrust Supply Chain
Nutrition Center Contact Agent
|
$49,899/yr
|
RANGE: $45,455 - $54,343
|
|
SmartFinancial
Contact Center Sales Agent
|
$54,836/yr
|
RANGE: $49,211 - $60,461
|
|
Empower Brands
Part Time Contact Center Agent
|
$35,400/yr
|
RANGE: $32,278 - $38,521
|
|
RUE GILT GROUPE
Member Services Agent (Call Center/ Contact Center)
|
$37,149/yr
|
RANGE: $33,726 - $40,571
|
|
Tampa Bay FCU
Bilingual (English/Spanish) Contact Center Agent - Part Time
|
$45,206/yr
|
RANGE: $40,906 - $49,506
|
|
Milestone Bpo
Technical Contact Centre Agent
|
$54,030/yr
|
RANGE: $47,932 - $60,128
|
|
MCI Military Recruitment
Remote Contact Center Representative
|
$41,352/yr
|
RANGE: $37,463 - $45,241
|
|
MCI
Remote Contact Center Representative
|
$41,649/yr
|
RANGE: $37,732 - $45,566
|
Top 10 Highest Paying Cities For Contact Center Agent Jobs in Florida
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Contact Center Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Contact Center Agent job salaries in Florida.
Some cities can pay higher salaries for Contact Center Agent jobs, which can indicate that there is a large demand for Contact Center Agent positions in this city.
The following table shows top 10 cities where the Contact Center Agent salary is higher than other cities in Florida.
Boca Raton takes first place in this list, followed by West Palm Beach, Coconut Creek.
The Contact Center Agent salary is $52,003 in Boca Raton,
which is lower than the national average. There is 0 city's Contact Center Agent salary higher than national average in Florida.
The average salary for a Contact Center Agent in Florida is $50,519,
but we found that the city with the highest salary for Contact Center Agent jobs is Boca Raton, FL, and it is higher than West Palm Beach.
Contact Center Agent jobs in Boca Raton can have the opportunity to earn higher salaries than in other cities in Florida.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boca Raton | $52,003 | $4,334 | $1,000 | $25 |
| West Palm Beach | $51,533 | $4,294 | $991 | $25 |
| Coconut Creek | $51,330 | $4,278 | $987 | $25 |
| Fort Lauderdale | $51,330 | $4,278 | $987 | $25 |
| Hollywood | $51,330 | $4,278 | $987 | $25 |
| Miami | $51,298 | $4,275 | $987 | $25 |
| Hialeah | $51,042 | $4,254 | $982 | $25 |
| Pembroke Pines | $50,978 | $4,248 | $980 | $25 |
| Sarasota | $50,775 | $4,231 | $976 | $24 |
| Saint Petersburg | $50,615 | $4,218 | $973 | $24 |
What Does a Contact Center Agent Do?
In these call centers, an agent makes calls on behalf of the organization or client for tasks, including lead generation, telemarketing, customer retention, fundraising, surveying, collecting debts or scheduling appointments.
Updated November 15, 2021
Team leaders help call center agents deescalate conversations, solve issues or answer questions from customers or the agents.
Updated October 23, 2021
In addition, agents need to be trained to use call center technology properly (such as a CRM database) to deliver service with full confidence.
Updated December 20, 2021
We know how beneficial a well-made call center agent evaluation form is when used correctly, and creating better performance outcomes is what we're passionate about.
Updated December 19, 2021
Remote call center agents may also require enhanced internet access to access their organizations' call center software reliably, so organizations may want to invest in.
Updated December 18, 2021
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Explore JobArchitectFrequently Asked Questions About a Contact Center Agent Salaries
What is the average of a Contact Center Agent in Florida?
The Contact Center Agent salary range is from $43,243 to $57,708, and the average Contact Center Agent salary is $50,519/year in Florida.
The Contact Center Agent's salary will change in different locations.
Which location pays the highest Contact Center Agent salary in the United States?
The Contact Center Agent salary in San Jose, CA is $67,342
which is the highest in the US.
What kinds of reasons will influence the Contact Center Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Contact Center Agent.
What is the growth rate of the Contact Center Agent's salary?
If you are thinking of becoming a Contact Center Agent or planning the next step in your career, find the detailed salary report of a Contact Center Agent.
