Contact Center Team Lead Salaries in Albany, NY
How Much Does a Contact Center Team Lead Make in Albany, NY?
Updated January 01, 2025
As of January 01, 2025,
the average annual pay of Contact Center Team Lead in Albany, NY is $67,223.
While Salary.com is seeing that Contact Center Team Lead salary in Albany, NY can go up to $85,337
or down to $50,332, but most earn between $58,382 and $76,705.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Contact Center Team Lead
Contact Center Traffic and Scheduling Supervisor
$83,005
Albany, NY
Per Year
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Contact Center Team Lead by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
HMH HOSPITALS CORPORATION
Contact Center Team Lead
|
$72,202/yr
|
RANGE: $60,003 - $84,402
|
|
InteLogix
Team Lead - Contact Center
|
$69,030/yr
|
RANGE: $58,462 - $79,599
|
|
Homefront Brands
Contact Center Team Lead
|
$65,639/yr
|
RANGE: $54,701 - $76,576
|
|
Hotwire Communications
Contact Center Team Lead
|
$70,845/yr
|
RANGE: $58,466 - $83,225
|
|
Wawa, Inc.
Contact Center Operations Team Lead
|
$139,531/yr
|
RANGE: $114,233 - $164,829
|
|
PONCE BANK
Contact Center Representative
|
$59,592/yr
|
RANGE: $50,006 - $69,178
|
|
Ridgewood Savings Bank
Contact Center Manager
|
$115,346/yr
|
RANGE: $93,466 - $137,225
|
|
Mastercard Processing S.A.
Senior Representative, Contact Center
|
$84,040/yr
|
RANGE: $71,673 - $96,407
|
|
BSC 2024
Customer Service - Contact Center
|
$64,121/yr
|
RANGE: $55,290 - $72,952
|
|
LanceSoft Inc
Project Manager (Contact Center)
|
$121,566/yr
|
RANGE: $104,522 - $138,610
|
What Does a Contact Center Team Lead Do?
When an employee needs help dealing with customer concerns, call center team leaders may step in, offer advice, or authorize a special adjustment.
Updated December 02, 2021
Announced today that Christa Wright, PhD, has joined the team as Director of Toxicology to lead the organization’s efforts to expand its pollutant exposure laboratory and grow its toxicology health sciences program.
Updated November 14, 2021
Call center team leaders may spend a good deal of time on their feet as they move around to assist and monitor staff members.
Updated December 20, 2021
The QA team lead also introduces and updates these processes in collaboration with their team and developers.
Updated December 18, 2021
The QA team lead may support compatibility testing, develop and utilize software to capture performance data, and evaluate individual aspects of the software or system including user interfaces and functional requirements.
Updated December 16, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Contact Center Team Lead Salaries
What is the average of a Contact Center Team Lead in Albany, NY?
The Contact Center Team Lead salary range is from $58,382 to $76,705, and the average Contact Center Team Lead salary is $67,223/year in Albany, NY.
The Contact Center Team Lead's salary will change in different locations.
Which location pays the highest Contact Center Team Lead salary in the United States?
The Contact Center Team Lead salary in San Jose, CA is $83,118
which is the highest in the US.
What kinds of reasons will influence the Contact Center Team Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Contact Center Team Lead.
What is the growth rate of the Contact Center Team Lead's salary?
If you are thinking of becoming a Contact Center Team Lead or planning the next step in your career, find the detailed salary report of a Contact Center Team Lead.
