Contact Center Team Lead Salaries in Maryland
How Much Does a Contact Center Team Lead Make in Maryland?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Contact Center Team Lead in Maryland is $69,376.
While Salary.com is seeing that Contact Center Team Lead salary in MD can go up to $87,411
or down to $53,578, but most earn between $61,107 and $78,817.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Contact Center Team Lead
Contact Center Traffic and Scheduling Supervisor
$82,067
Maryland
Per Year
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Similar Job Salaries to Contact Center Team Lead by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Children's National Hospital
Contact Center - Team Lead Liaison
|
$82,979/yr
|
RANGE: $74,275 - $91,683
|
|
ComplexCare Solutions
Contact Center Lead
|
$60,281/yr
|
RANGE: $53,917 - $66,645
|
|
CNTCTR East Mil
Contact Center Sr Lead Agent
|
$75,796/yr
|
RANGE: $67,477 - $84,114
|
|
CNTCTR East Mil
Contact Center Lead Agent - Pet/Nuc Med
|
$68,177/yr
|
RANGE: $61,312 - $75,043
|
|
Capillary Technology
Contact Center Team Lead
|
$69,630/yr
|
RANGE: $61,269 - $77,992
|
|
Capillary Technologies
Contact Center-Team lead
|
$88,655/yr
|
RANGE: $78,465 - $98,846
|
|
BrightKey, Inc
Call Center Team Lead
|
$76,796/yr
|
RANGE: $67,388 - $86,203
|
|
Window Nation
Call Center Team Lead
|
$73,299/yr
|
RANGE: $65,410 - $81,189
|
|
Wawa, Inc.
Contact Center Operations Team Lead
|
$115,484/yr
|
RANGE: $104,975 - $125,992
|
|
POINT BREEZE CREDIT UNION GROUP
CONTACT CENTER SPECIALIST
|
$54,471/yr
|
RANGE: $49,291 - $59,651
|
Top 10 Highest Paying Cities For Contact Center Team Lead Jobs in Maryland
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Contact Center Team Lead can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Contact Center Team Lead job salaries in Maryland.
Some cities can pay higher salaries for Contact Center Team Lead jobs, which can indicate that there is a large demand for Contact Center Team Lead positions in this city.
The following table shows top 10 cities where the Contact Center Team Lead salary is higher than other cities in Maryland.
Silver Spring takes first place in this list, followed by Bethesda, Potomac.
The Contact Center Team Lead salary is $74,497 in Silver Spring,
which is higher than the national average. There are 15 cities' Contact Center Team Lead salary higher than national average in Maryland.
The average salary for a Contact Center Team Lead in Maryland is $69,376,
but we found that the city with the highest salary for Contact Center Team Lead jobs is Silver Spring, MD, and it is higher than Bethesda.
Contact Center Team Lead jobs in Silver Spring can have the opportunity to earn higher salaries than in other cities in Maryland.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Silver Spring | $74,497 | $6,208 | $1,433 | $36 |
| Bethesda | $74,497 | $6,208 | $1,433 | $36 |
| Potomac | $74,450 | $6,204 | $1,432 | $36 |
| Rockville | $74,409 | $6,201 | $1,431 | $36 |
| Bowie | $74,342 | $6,195 | $1,430 | $36 |
| Waldorf | $74,295 | $6,191 | $1,429 | $36 |
| Gaithersburg | $74,295 | $6,191 | $1,429 | $36 |
| Germantown | $72,498 | $6,042 | $1,394 | $35 |
| Frederick | $72,115 | $6,010 | $1,387 | $35 |
| Baltimore | $69,376 | $5,781 | $1,334 | $33 |
What Does a Contact Center Team Lead Do?
Call center team leaders may spend a good deal of time on their feet as they move around to assist and monitor staff members.
Updated December 20, 2021
The QA team lead also introduces and updates these processes in collaboration with their team and developers.
Updated December 18, 2021
The QA team lead may support compatibility testing, develop and utilize software to capture performance data, and evaluate individual aspects of the software or system including user interfaces and functional requirements.
Updated December 16, 2021
While there are no formal educational requirements for QA team leads, a background in quality assurance and industry expertise are both very desirable in applicants for this role.
Updated December 15, 2021
QA team leads develop, enact, and manage testing schedules, ensuring that the QA team meets expectations and deadlines.
Updated December 13, 2021
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Explore JobArchitectFrequently Asked Questions About a Contact Center Team Lead Salaries
What is the average of a Contact Center Team Lead in Maryland?
The Contact Center Team Lead salary range is from $61,107 to $78,817, and the average Contact Center Team Lead salary is $69,376/year in Maryland.
The Contact Center Team Lead's salary will change in different locations.
Which location pays the highest Contact Center Team Lead salary in the United States?
The Contact Center Team Lead salary in San Jose, CA is $84,865
which is the highest in the US.
What kinds of reasons will influence the Contact Center Team Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Contact Center Team Lead.
What is the growth rate of the Contact Center Team Lead's salary?
If you are thinking of becoming a Contact Center Team Lead or planning the next step in your career, find the detailed salary report of a Contact Center Team Lead.
