Customer Care Analyst Salaries in Massachusetts
How Much Does a Customer Care Analyst Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Care Analyst in Massachusetts is $56,483.
While Salary.com is seeing that Customer Care Analyst salary in MA can go up to $69,526
or down to $45,062, but most earn between $50,505 and $63,311.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Care Analyst
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Similar Job Salaries to Customer Care Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Bose
Senior Customer (CRM) Analyst
|
$119,995/yr
|
RANGE: $103,503 - $136,488
|
|
Pearson Education Services
Customer Support Analyst
|
$76,078/yr
|
RANGE: $65,367 - $86,790
|
|
COR - Ocean Spray Cranberries, Inc. (OSC-1000)
Customer Operations Analyst
|
$67,285/yr
|
RANGE: $58,383 - $76,186
|
|
Harvard Business Publishing
Analyst, Finance & Customer Data
|
$104,378/yr
|
RANGE: $92,978 - $115,778
|
|
SimpliSafe Wireless Home Security
Customer Data Analyst
|
$116,553/yr
|
RANGE: $100,339 - $132,766
|
|
PulteGroup
Assistant Customer Care Manager
|
$72,841/yr
|
RANGE: $62,604 - $83,077
|
|
Berkshire Springs
Billing and Customer Care Associate
|
$49,004/yr
|
RANGE: $43,223 - $54,785
|
|
American Pest Solutions
Customer Care Agent
|
$54,043/yr
|
RANGE: $47,495 - $60,590
|
|
Matouk
Customer Care Representative Hybrid
|
$62,092/yr
|
RANGE: $54,126 - $70,058
|
|
MilliporeSigma
Customer Care Specialist
|
$57,905/yr
|
RANGE: $50,623 - $65,188
|
Top 10 Highest Paying Cities For Customer Care Analyst Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Care Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Care Analyst job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Care Analyst jobs, which can indicate that there is a large demand for Customer Care Analyst positions in this city.
The following table shows top 10 cities where the Customer Care Analyst salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Care Analyst salary is $57,885 in Boston,
which is higher than the national average. There are 36 cities' Customer Care Analyst salary higher than national average in Massachusetts.
The average salary for a Customer Care Analyst in Massachusetts is $56,483,
but we found that the city with the highest salary for Customer Care Analyst jobs is Boston, MA, and it is higher than Cambridge.
Customer Care Analyst jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $57,885 | $4,824 | $1,113 | $28 |
| Cambridge | $57,885 | $4,824 | $1,113 | $28 |
| Waltham | $57,885 | $4,824 | $1,113 | $28 |
| Newton | $57,885 | $4,824 | $1,113 | $28 |
| Arlington | $57,885 | $4,824 | $1,113 | $28 |
| Brookline | $57,885 | $4,824 | $1,113 | $28 |
| Lynn | $57,885 | $4,824 | $1,113 | $28 |
| Malden | $57,885 | $4,824 | $1,113 | $28 |
| Medford | $57,885 | $4,824 | $1,113 | $28 |
| Quincy | $57,885 | $4,824 | $1,113 | $28 |
What Does a Customer Care Analyst Do?
Be the first to add Customer Care Analyst responsibilities.
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Explore JobArchitectFrequently Asked Questions About a Customer Care Analyst Salaries
What is the average of a Customer Care Analyst in Massachusetts?
The Customer Care Analyst salary range is from $50,505 to $63,311, and the average Customer Care Analyst salary is $56,483/year in Massachusetts.
The Customer Care Analyst's salary will change in different locations.
Which location pays the highest Customer Care Analyst salary in the United States?
The Customer Care Analyst salary in San Jose, CA is $65,462
which is the highest in the US.
What kinds of reasons will influence the Customer Care Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Care Analyst.
What is the growth rate of the Customer Care Analyst's salary?
If you are thinking of becoming a Customer Care Analyst or planning the next step in your career, find the detailed salary report of a Customer Care Analyst.
