Customer Care Assistant Salary in the United States

How much does a Customer Care Assistant make in the United States?

As of September 01, 2026, the average salary for a Customer Care Assistant in the United States is $44,305 per year, which breaks down to an hourly rate of $21.

However, a Customer Care Assistant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $54,157
  • Majority Range (25th-75th percentile): $40,757 to $49,462
  • Entry-Level (10th percentile): $37,526
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View as table View as graph 25% $40,757 10% $37,526 90% $54,157 75% $49,462 $44,305 50%(Median) Didn’t find job title? Click

Customer Care Assistant Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $49,462 $4,122 $951 $24
Average $44,305 $3,692 $852 $21
25th Percentile $40,757 $3,396 $784 $20
Check out Customer Care Assistant Job Openings in the United States
Receptionist Customer Care Associate

Dawson - Columbus, OH

Receptionist Customer Care

Dawson - Columbus, OH

Customer Care Representative

Bobb Says Yes - Columbus, OH

Customer Care Manager

M/I Homes - Columbus, OH

Search More Customer Care Assistant Jobs in the United States

Key Factors That Influence Customer Care Assistant Salaries

A Customer Care Assistant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Customer Care Assistant Salaries?

Experience is a primary driver of a Customer Care Assistant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $43,960
  • Early Career (1-2 years): $44,721
  • Mid-Level (2-4 years): $47,091
  • Senior-Level (5-8 years): $47,345
  • Expert (over 8 years): $47,515
Levels Salary
Entry Level Customer Care Assistant$43,960
Intermediate Level Customer Care Assistant$44,721
Senior Level Customer Care Assistant$47,091
Specialist Level Customer Care Assistant$47,345
Expert Level Customer Care Assistant$47,515
$43,960 0 yr
$44,721 < 2 yrs
$47,091 2-4 yrs
$47,345 5-8 yrs
$47,515 > 8 yrs
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What Am I Worth?

How Do Customer Care Assistant Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Care Assistants. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $49,055.
  • California: $48,869.
  • Massachusetts: $48,217.

Top Paying Cities for Customer Care Assistants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $55,882
  • San Francisco: $55,270
  • Oakland: $54,105

What Skills Can Increase a Customer Care Assistant's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 4.52% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Microsoft Office (Mentioned in 1.94% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  • Android (Mentioned in 1.29% Job Postings): Android OS is a Linux-based mobile operating system that primarily runs on smartphones and tablets.
See More Skills
Skills Demand Percentage
Customer Service 4.52%
Microsoft Office 1.94%
Android 1.29%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Care Assistant's salary.
  • Product Training: Can increase your salary by up to 24%.
  • Client Service: Can increase your salary by up to 7%.
  • Information Security: Can increase your salary by up to 6%.
Skill Salary Salary % Increase
Product Training
$54,938
24%
Client Service
$47,406
7%
Information Security
$46,963
6%
Problem Solving
$46,520
5%
Customer Care
$46,077
4%
PowerPoint
$46,077
4%
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Customer Care Assistant Salary by Industry: Top Paying Sectors

For Customer Care Assistant roles, the industry you choose can impact your earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the highest-paying industry, Internet, offers compensation 20% above the average. Conversely, Customer Care Assistant positions in Edu., Gov't. & Nonprofit typically offer lower base pay, as this sector often view Customer Care Assistant as a support function rather than a direct revenue driver.

The top paying industry for a Customer Care Assistant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Internet$53,166$26.020%

How Education impacts a Customer Care Assistant's Salary?

Your level of education can impact your salary potential. While many Customer Care Assistants enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Customer Care Assistant with a High School Diploma or Technical Certificate is between $41,475 and $44,433).

Customer Care Assistant Salaries by Degree Level

Typical Education for Customer Care Assistant
Degree Level % of user with this level of education
No Diploma 6.3%
High School 40.6%
Associates 21.9%
Bachelors 31.3%
Masters 0.0%
Doctorate 0.0%
view as graph

Customer Care Assistant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Care Assistant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026

Salary Trends for Customer Care Assistant

Salaries for a Customer Care Assistant can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $37,789 in 2023 to around $37,937 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Care Assistant salary trends, .

Average Annual Salary of Customer Care Assistant Over Time

2022
$???
2023
$37,789
2024
$38,157
2025
$37,937
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $37,789
2024 $38,157
2025 $37,937
2026
View More
2027
View More

Most common benefits for Customer Care Assistant

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Care Assistant

Here are companies hiring for Customer Care Assistant and their salaries, click below for more details.

Find Your Next Customer Care Assistant Job

Ready to take the next step in your career? Browse thousands of current Customer Care Assistant job openings on our job board. Use the search bar below to find your perfect match.

United States
  • MyJobsCorner

    Columbus, OH

    MyJobsCorner | Columbus, OH

    Find your next job here. Will train the right candidate. Average salaries from $18 - $47/Hr, full time and part time shifts available now. Hiring for: Cust... more

    20 Days Ago

  • U-Haul

    Columbus, OH

    U-Haul | Columbus, OH

    U-Box Customer Care Representative (CDL). Have you ever wished the open road could be your office. If so, then consider becoming U-Haul Company's newest U-... more

    7 Days Ago

  • Maryhaven, Inc.

    Columbus, OH

    Maryhaven, Inc. | Columbus, OH

    Lead Patient Care Assistant Job Description. Unique opportunity to join Maryhaven, Central Ohio's largest and most comprehensive behavioral services provid... more

    4 Days Ago

  • Nationwide Childrens Hospital

    Columbus, OH

    Nationwide Childrens Hospital | Columbus, OH

    Respiratory Care Department Support. Supports the operations of the Respiratory Care Department in the areas of equipment set up and processing, stocking, ... more

    8 Days Ago

  • Nationwide Childrens Hospital

    Columbus, OH

    Nationwide Childrens Hospital | Columbus, OH

    Job Title. Performs basic supportive care to specified patients and families under the direction and supervision of an RN or Care Manager. Collects, docume... more

    4 Days Ago

  • Maryhaven, Inc.

    Columbus, OH

    Maryhaven, Inc. | Columbus, OH

    Patient Care Assistant. Unique opportunity to join Maryhaven, Central Ohio's largest and most comprehensive behavioral services provider specializing in ad... more

    5 Days Ago

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FAQ about Customer Care Assistant

1. What industry pays the highest salary for Customer Care Assistant?

The Internet industry offers the highest average compensation for Customer Care Assistant roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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