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As of August 01, 2026, the average salary for a Customer Experience Executive in Massachusetts is $76,999 per year, which breaks down to an hourly rate of $37.
However, a Customer Experience Executive's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Executive Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $83,536 | $6,961 | $1,606 | $40 |
| Average | $76,999 | $6,417 | $1,481 | $37 |
| 25th Percentile | $65,285 | $5,440 | $1,255 | $31 |
Beacon Biosignals - Boston, MA
Artery Cleaners - Duxbury, MA
BrightonONE - Brighton, MA
Five Below - Boston, MA
A Customer Experience Executive's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Executives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Executive roles, the industry you choose can affect earning potential by as much as 53% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Biotechnology sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Experience Executive positions in Transportation or Retail & Wholesale typically offer lower base pay, as these industries often view Customer Experience Executive as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $96,248 | $46.0 | 25% |
| Biotechnology | $92,398 | $44.0 | 20% |
| Business Services | $88,549 | $43.0 | 15% |
| Aerospace & Defense | $84,699 | $41.0 | 10% |
| Chemicals | $84,699 | $41.0 | 10% |
Understanding how a Customer Experience Executive's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $83,536 | $6,961 | $1,606 | $40 |
| Average | $76,999 | $6,417 | $1,481 | $37 |
| 25th Percentile | $65,285 | $5,440 | $1,255 | $31 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Executive job openings on our job board. Use the search bar below to find your perfect match.
Five Below
Sturbridge, MA
Five Below | Sturbridge, MA
Five Below - 100 Charlton Road - Responsibilities: Wow customers by ensuring personal contact and high-quality service. Train crew on the BEST customer ser... more
6 Days Ago
Five Below
Peabody, MA
Five Below | Peabody, MA
Five Below - 300 Andover Street - Responsibilities: Train crew on the BEST customer service experience and ensure fast, friendly checkout. Lead store to ac... more
6 Days Ago
Spirax Group
Wilmington, MA
Spirax Group | Wilmington, MA
Customer Experience RepresentativeWhen you join Watson-Marlow Fluid Technology Solutions, a part of the Spirax Group, you will be integrated into a coopera... more
7 Days Ago
Amcor plc
Devens, MA
Amcor plc | Devens, MA
Accelerate The PossibleJoin a winning Amcor team that's transforming the packaging industry and improving lives around the world.At Amcor, we unpack possib... more
7 Days Ago
TJ Maxx
Peabody, MA
TJ Maxx | Peabody, MA
T.J. Maxx - 300 Andover St, Peabody, MA 01960, United States of America Department Manager As a Customer Experience Coordinator at T.J. Maxx, you'll:Take a... more
7 Days Ago
Danaher Corporation
Marlborough, MA
Danaher Corporation | Marlborough, MA
Bring More To LifeAre you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology. At Cytiva, one... more
7 Days Ago
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