How Much Does a Customer Service Advocate Make in Rochester, NY?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Customer Service Advocate in Rochester, NY is $44,623. While Salary.com is seeing that Customer Service Advocate salary in Rochester, NY can go up to $55,451 or down to $35,244, but most earn between $39,714 and $50,291. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Service Advocate
Claims Customer Service Advocate II
$44,623
Rochester, NY
Per Year
Customer Advocate
$45,424
Rochester, NY
Per Year
Customer Care Advocate
$39,697
Rochester, NY
Per Year
Customer Support Advocate
$45,424
Rochester, NY
Per Year
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Similar Job Salaries to Customer Service Advocate by Company

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Company average base salary in (usd) range
Teleperformance
Customer Service Advocate
$57,848/yr
$52,041
$63,656
RANGE: $52,041 - $63,656
Carvana
Customer Service Delivery Advocate
$48,882/yr
$43,094
$54,669
RANGE: $43,094 - $54,669
Safelite
Customer Advocate
$62,785/yr
$56,237
$69,334
RANGE: $56,237 - $69,334
Jobs for Humanity
Customer Advocate
$56,493/yr
$50,532
$62,455
RANGE: $50,532 - $62,455
Capital One Careers
Customer Experience Advocate
$52,298/yr
$47,266
$57,331
RANGE: $47,266 - $57,331
MetLife
Customer Care Advocate
$47,228/yr
$42,801
$51,655
RANGE: $42,801 - $51,655

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What Does a Customer Service Advocate Do?

Qualifications for working as a customer service advocate generally include a bachelor’s degree and experience working in customer service or marketing.
Updated December 22, 2021
Navigate a Windows based system through a series of databases in order to access the appropriate information to service the customer.
Updated December 21, 2021
Documentation is beneficial for assisting customers without the need for your customer services team’s intervention.
Updated December 21, 2021
Here are some customer service statistics that will help you understand just what your average customer feels during or after an interaction:.
Updated December 20, 2021
If you can educate yourself on the user’s background and history before a call, integrate that into the customer service session.
Updated December 20, 2021

Frequently Asked Questions About a Customer Service Advocate Salaries

What is the average of a Customer Service Advocate in Rochester, NY?

The Customer Service Advocate salary range is from $39,714 to $50,291, and the average Customer Service Advocate salary is $44,623/year in Rochester, NY. The Customer Service Advocate's salary will change in different locations.

Which location pays the highest Customer Service Advocate salary in the United States?

The Customer Service Advocate salary in San Jose, CA is $57,379 which is the highest in the US.

What kinds of reasons will influence the Customer Service Advocate's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Customer Service Advocate.

What is the growth rate of the Customer Service Advocate's salary?

If you are thinking of becoming a Customer Service Advocate or planning the next step in your career, find the detailed salary report of a Customer Service Advocate.