Customer Services Officer Salaries in Massachusetts
How Much Does a Customer Services Officer Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Services Officer in Massachusetts is $85,394.
While Salary.com is seeing that Customer Services Officer salary in MA can go up to $107,067
or down to $64,168, but most earn between $74,284 and $96,738.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Services Officer
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Similar Job Salaries to Customer Services Officer by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Zycus
Chief Customer Officer
|
$177,250/yr
|
RANGE: $159,580 - $194,921
|
|
Aarons
Customer Services Coordinator
|
$79,558/yr
|
RANGE: $70,754 - $88,362
|
|
Prairie Council on Aging
Customer Services Representatives
|
$59,294/yr
|
RANGE: $53,342 - $65,247
|
|
Voya Financial
Customer Retention Specialist-Retirement Services
|
$58,606/yr
|
RANGE: $52,225 - $64,987
|
|
aPriori Technologies
VP, Customer Success and Professional Services
|
$174,045/yr
|
RANGE: $155,703 - $192,387
|
|
SpaceFactory
Client Services Customer Support Rep
|
$66,554/yr
|
RANGE: $58,884 - $74,224
|
|
Quincy College
Academic Services Officer/Enrollment and Admissions - Quincy College
|
$92,109/yr
|
RANGE: $79,746 - $104,472
|
|
Bank of America
Sr. Credit Products Officer-Dealer Financial Services
|
$109,114/yr
|
RANGE: $98,297 - $119,932
|
|
Truenorth Executive Search, Inc.
Chief Financial Officer – Managed Services/IT Transformation Services Growth, 78859
|
$296,673/yr
|
RANGE: $262,110 - $331,237
|
|
Sutherland Global Services
Customer Service Representatives/Streaming Services - Remote
|
$53,576/yr
|
RANGE: $48,421 - $58,731
|
Top 10 Highest Paying Cities For Customer Services Officer Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Services Officer can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Services Officer job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Services Officer jobs, which can indicate that there is a large demand for Customer Services Officer positions in this city.
The following table shows top 10 cities where the Customer Services Officer salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Services Officer salary is $87,512 in Boston,
which is higher than the national average. There are 36 cities' Customer Services Officer salary higher than national average in Massachusetts.
The average salary for a Customer Services Officer in Massachusetts is $85,394,
but we found that the city with the highest salary for Customer Services Officer jobs is Boston, MA, and it is higher than Cambridge.
Customer Services Officer jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $87,512 | $7,293 | $1,683 | $42 |
| Cambridge | $87,512 | $7,293 | $1,683 | $42 |
| Waltham | $87,512 | $7,293 | $1,683 | $42 |
| Newton | $87,512 | $7,293 | $1,683 | $42 |
| Arlington | $87,512 | $7,293 | $1,683 | $42 |
| Brookline | $87,512 | $7,293 | $1,683 | $42 |
| Lynn | $87,512 | $7,293 | $1,683 | $42 |
| Malden | $87,512 | $7,293 | $1,683 | $42 |
| Medford | $87,512 | $7,293 | $1,683 | $42 |
| Quincy | $87,512 | $7,293 | $1,683 | $42 |
What Does a Customer Services Officer Do?
Be the first to add Customer Services Officer responsibilities.
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Explore JobArchitectFrequently Asked Questions About a Customer Services Officer Salaries
What is the average of a Customer Services Officer in Massachusetts?
The Customer Services Officer salary range is from $74,284 to $96,738, and the average Customer Services Officer salary is $85,394/year in Massachusetts.
The Customer Services Officer's salary will change in different locations.
Which location pays the highest Customer Services Officer salary in the United States?
The Customer Services Officer salary in San Jose, CA is $98,968
which is the highest in the US.
What kinds of reasons will influence the Customer Services Officer's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Services Officer.
What is the growth rate of the Customer Services Officer's salary?
If you are thinking of becoming a Customer Services Officer or planning the next step in your career, find the detailed salary report of a Customer Services Officer.
