Customer Specialist Salaries in Massachusetts
How Much Does a Customer Specialist Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Customer Specialist in Massachusetts is $49,509.
While Salary.com is seeing that Customer Specialist salary in MA can go up to $61,522
or down to $39,102, but most earn between $44,062 and $55,797.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Customer Specialist
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Similar Job Salaries to Customer Specialist by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Allego
Customer Support Specialist
|
$69,925/yr
|
RANGE: $61,576 - $78,273
|
|
British Swim School
Customer Experience Specialist
|
$87,301/yr
|
RANGE: $74,735 - $99,867
|
|
Big Y
Customer Service Specialist
|
$99,950/yr
|
RANGE: $90,185 - $109,714
|
|
McCue Corporation
Customer Success Specialist
|
$73,832/yr
|
RANGE: $65,251 - $82,413
|
|
MP: Wired for HR
Customer Experience Management Specialist
|
$118,019/yr
|
RANGE: $103,109 - $132,928
|
|
Bluestone Bank
Customer Care Specialist
|
$53,083/yr
|
RANGE: $48,037 - $58,130
|
|
Big Y Foods, Inc.
Customer Service Specialist
|
$94,517/yr
|
RANGE: $85,283 - $103,750
|
|
Orkin LLC
Customer Relations Specialist
|
$51,285/yr
|
RANGE: $46,350 - $56,220
|
|
Sherwin-Williams
Store Customer Service Specialist
|
$41,097/yr
|
RANGE: $37,067 - $45,128
|
Top 10 Highest Paying Cities For Customer Specialist Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Customer Specialist can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Customer Specialist job salaries in Massachusetts.
Some cities can pay higher salaries for Customer Specialist jobs, which can indicate that there is a large demand for Customer Specialist positions in this city.
The following table shows top 10 cities where the Customer Specialist salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Customer Specialist salary is $50,738 in Boston,
which is higher than the national average. There are 36 cities' Customer Specialist salary higher than national average in Massachusetts.
The average salary for a Customer Specialist in Massachusetts is $49,509,
but we found that the city with the highest salary for Customer Specialist jobs is Boston, MA, and it is higher than Cambridge.
Customer Specialist jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $50,738 | $4,228 | $976 | $24 |
| Cambridge | $50,738 | $4,228 | $976 | $24 |
| Waltham | $50,738 | $4,228 | $976 | $24 |
| Newton | $50,738 | $4,228 | $976 | $24 |
| Arlington | $50,738 | $4,228 | $976 | $24 |
| Brookline | $50,738 | $4,228 | $976 | $24 |
| Lynn | $50,738 | $4,228 | $976 | $24 |
| Malden | $50,738 | $4,228 | $976 | $24 |
| Medford | $50,738 | $4,228 | $976 | $24 |
| Quincy | $50,738 | $4,228 | $976 | $24 |
What Does a Customer Specialist Do?
Customer care specialists rely on analytical skills to look at each customer complaint and take note of larger trends.
Updated December 17, 2021
The best customer care specialists are experts in the products or services offered by their companies.
Updated December 17, 2021
When it comes to work environment, customer care specialists spend their days in call centers using answering software to converse with customers.
Updated December 16, 2021
Customer care specialists need to know how to use spreadsheets and customer relationship management software to track customer customer care metrics and create weekly reports for their managers.
Updated December 13, 2021
Customer care specialists are responsible for documenting all customer interactions with the support team.
Updated December 11, 2021
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Explore JobArchitectFrequently Asked Questions About a Customer Specialist Salaries
What is the average of a Customer Specialist in Massachusetts?
The Customer Specialist salary range is from $44,062 to $55,797, and the average Customer Specialist salary is $49,509/year in Massachusetts.
The Customer Specialist's salary will change in different locations.
Which location pays the highest Customer Specialist salary in the United States?
The Customer Specialist salary in San Jose, CA is $57,379
which is the highest in the US.
What kinds of reasons will influence the Customer Specialist's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Customer Specialist.
What is the growth rate of the Customer Specialist's salary?
If you are thinking of becoming a Customer Specialist or planning the next step in your career, find the detailed salary report of a Customer Specialist.
