How Much Does an End User Support Make in Massachusetts?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of End User Support in Massachusetts is $95,477. While Salary.com is seeing that End User Support salary in MA can go up to $116,995 or down to $77,323, but most earn between $85,975 and $106,740. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to End User Support
End User Support Specialist
$67,305
Massachusetts
Per Year
End User Support Analyst
$117,417
Massachusetts
Per Year
End User Support Technician
$75,610
Massachusetts
Per Year
End User Support Manager
$135,936
Massachusetts
Per Year
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Similar Job Salaries to End User Support by Company

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Company average base salary in (usd) range
Global Channel Management, Inc.
End User Support Analyst
$102,681/yr
$91,828
$113,534
RANGE: $91,828 - $113,534
US Tech Solutions
End User Support Spec 1
$102,125/yr
$92,308
$111,942
RANGE: $92,308 - $111,942
MIT Lincoln Laboratory
Workplace Experience Manager-End User Support
$127,559/yr
$114,312
$140,806
RANGE: $114,312 - $140,806
Allied Digital Services, LLC
Branch Support Specialist – End User Computing
$75,093/yr
$66,971
$83,214
RANGE: $66,971 - $83,214
Phantom Staffing
Sr. End User Support Specialist Billerica, MA
$76,444/yr
$67,786
$85,103
RANGE: $67,786 - $85,103
Cognizant
End User Computing Manager-Demerger
$88,574/yr
$78,316
$98,832
RANGE: $78,316 - $98,832
Miner Corp
Account Executive - End User Sales
$105,071/yr
$93,668
$116,474
RANGE: $93,668 - $116,474
State of Massachusetts
End User Service Desk Supervisor
$98,464/yr
$87,274
$109,653
RANGE: $87,274 - $109,653
Miner, LTD
Account Executive - End User Sales
$100,577/yr
$89,662
$111,492
RANGE: $89,662 - $111,492
Mass., Inc.
End User Service Desk Supervisor
$102,623/yr
$91,938
$113,307
RANGE: $91,938 - $113,307

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Top 10 Highest Paying Cities For End User Support Jobs in Massachusetts

It is important to understand how location impacts your career prospects in the United States. There are some cities where an End User Support can find a job easily with a greater salary paid then achieve a higher standard of living. Below is the top cities list for End User Support job salaries in Massachusetts. Some cities can pay higher salaries for End User Support jobs, which can indicate that there is a large demand for End User Support positions in this city.
The following table shows top 10 cities where the End User Support salary is higher than other cities in Massachusetts. Boston takes first place in this list, followed by Cambridge, Waltham. The End User Support salary is $97,846 in Boston, which is higher than the national average. There are 36 cities' End User Support salary higher than national average in Massachusetts.
The average salary for an End User Support in Massachusetts is $95,477, but we found that the city with the highest salary for End User Support jobs is Boston, MA, and it is higher than Cambridge. End User Support jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
CITY ANNUAL SALARY MONTHLY PAY WEEKLY PAY HOURLY WAGE
Boston $97,846 $8,154 $1,882 $47
Cambridge $97,846 $8,154 $1,882 $47
Waltham $97,846 $8,154 $1,882 $47
Newton $97,846 $8,154 $1,882 $47
Arlington $97,846 $8,154 $1,882 $47
Brookline $97,846 $8,154 $1,882 $47
Lynn $97,846 $8,154 $1,882 $47
Malden $97,846 $8,154 $1,882 $47
Medford $97,846 $8,154 $1,882 $47
Quincy $97,846 $8,154 $1,882 $47

What Does an End User Support Do?

It is possible for your IT team to resolve these issues and respond to end user questions, but this would mean they would have to put their current tasks on hold.
Updated September 30, 2021
An end user support person could work inside an organization or support customers who have purchased a particular software or hardware product.
Updated December 21, 2021
Since the end user support professionals work in a technical field, they play an important role in the overall operations in the system.
Updated December 20, 2021
As technology plays a key role in the overall operation of any organization, end user support professionals may be required to work beyond normal business hours, or be on call on a rotating basis.
Updated December 18, 2021
In addition, end user support agents handle hardware questions, printing queries and report software program bugs when encountered by users.
Updated December 16, 2021

Frequently Asked Questions About an End User Support Salaries

What is the average of an End User Support in Massachusetts?

The End User Support salary range is from $85,975 to $106,740, and the average End User Support salary is $95,477/year in Massachusetts. The End User Support's salary will change in different locations.

Which location pays the highest End User Support salary in the United States?

The End User Support salary in San Jose, CA is $110,654 which is the highest in the US.

What kinds of reasons will influence the End User Support's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of End User Support.

What is the growth rate of the End User Support's salary?

If you are thinking of becoming an End User Support or planning the next step in your career, find the detailed salary report of an End User Support.