How Much Does a Help Desk Tech Make in Raleigh, NC?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Help Desk Tech in Raleigh, NC is $67,138. While Salary.com is seeing that Help Desk Tech salary in Raleigh, NC can go up to $80,727 or down to $54,035, but most earn between $60,280 and $74,251. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Help Desk Tech
Help Desk Technician
$49,006
Raleigh, NC
Per Year
Help Desk Engineer
$110,588
Raleigh, NC
Per Year
Help Desk Coordinator
$51,842
Raleigh, NC
Per Year
Help Desk Analyst
$68,186
Raleigh, NC
Per Year
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Similar Job Salaries to Help Desk Tech by Company

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Company average base salary in (usd) range
TalentBridge
Help Desk Technician
$66,270/yr
$58,957
$73,584
RANGE: $58,957 - $73,584
Red Oak Technologies
Help Desk Analyst
$73,807/yr
$66,214
$81,400
RANGE: $66,214 - $81,400
Global Placement Firm
Help Desk Analyst
$66,270/yr
$58,957
$73,584
RANGE: $58,957 - $73,584
Choate Construction Company
IT Help Desk Support
$57,697/yr
$51,582
$63,812
RANGE: $51,582 - $63,812
3HC HOME HEALTH & HOSPICE CARE INC
IT Help Desk Technician
$55,949/yr
$49,725
$62,173
RANGE: $49,725 - $62,173
Piper Companies
Onsite Help Desk Specialist
$66,839/yr
$59,463
$74,216
RANGE: $59,463 - $74,216
VirtualVocations
Help Desk Technician
$66,839/yr
$59,463
$74,216
RANGE: $59,463 - $74,216
Inceed
Mobile Help Desk Support
$66,044/yr
$58,755
$73,332
RANGE: $58,755 - $73,332
Stella Contracting, Inc
Help Desk Analyst
$67,312/yr
$59,884
$74,741
RANGE: $59,884 - $74,741
CEF Solutions Inc.
Help Desk Technician
$67,155/yr
$59,744
$74,566
RANGE: $59,744 - $74,566

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What Does a Help Desk Tech Do?

Since they work on a help desk, their ability to communicate and think analytically improves, as they also learn to adapt to ever-changing IT landscapes by researching how to resolve many different types of problems.
Updated December 19, 2021
While the nature of their role is more technically based, it is important for help desk support specialists to have a tolerant and patient disposition, with strong communication skills to put frustrated users at ease.
Updated December 18, 2021
Many teams work within a ticketing system, so that each member of the help desk team will have a variety of tickets to address and close out each day in addition to their maintenance tasks.
Updated December 17, 2021
Typical day-to-day duties and in-demand skill sets for IT help desk technicians include the following.
Updated December 14, 2021
As a help desk technician, you are responsible for responding to email, chat, or phone queries and offering technical support to customers using computer systems, hardware, and software.
Updated December 10, 2021

Frequently Asked Questions About a Help Desk Tech Salaries

What is the average of a Help Desk Tech in Raleigh, NC?

The Help Desk Tech salary range is from $60,280 to $74,251, and the average Help Desk Tech salary is $67,138/year in Raleigh, NC. The Help Desk Tech's salary will change in different locations.

Which location pays the highest Help Desk Tech salary in the United States?

The Help Desk Tech salary in San Jose, CA is $86,260 which is the highest in the US.

What kinds of reasons will influence the Help Desk Tech's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Help Desk Tech.

What is the growth rate of the Help Desk Tech's salary?

If you are thinking of becoming a Help Desk Tech or planning the next step in your career, find the detailed salary report of a Help Desk Tech.