Helpdesk Support Technician Salaries in Massachusetts
How Much Does a Helpdesk Support Technician Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Helpdesk Support Technician in Massachusetts is $64,257.
While Salary.com is seeing that Helpdesk Support Technician salary in MA can go up to $77,499
or down to $51,519, but most earn between $57,590 and $71,188.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Helpdesk Support Technician
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Similar Job Salaries to Helpdesk Support Technician by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Shields Health Solutions
Helpdesk Technician
|
$74,190/yr
|
RANGE: $66,002 - $82,377
|
|
Talent Mingle
IT Support Engineer (Helpdesk)
|
$98,039/yr
|
RANGE: $88,603 - $107,475
|
|
ClifyX
Desktop Support ( Helpdesk)
|
$77,937/yr
|
RANGE: $69,072 - $86,802
|
|
City Electrical Factors
IT Helpdesk Support (Deskside)
|
$76,031/yr
|
RANGE: $67,636 - $84,426
|
|
Citrin Cooperman Advisors LLC
IT Desktop Support Associate - Helpdesk
|
$74,190/yr
|
RANGE: $66,002 - $82,377
|
|
NETSCOUT
Intern - Helpdesk Support (Westford, MA)
|
$74,622/yr
|
RANGE: $66,387 - $82,857
|
|
NYC Department of Housing Preservation & Development
Helpdesk Support Technician
|
$79,463/yr
|
RANGE: $70,693 - $88,232
|
|
LandrumHR
IT Helpdesk Support Technician
|
$63,392/yr
|
RANGE: $56,341 - $70,443
|
|
M3
HelpDesk Support Technician
|
$75,917/yr
|
RANGE: $67,903 - $83,931
|
Top 10 Highest Paying Cities For Helpdesk Support Technician Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Helpdesk Support Technician can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Helpdesk Support Technician job salaries in Massachusetts.
Some cities can pay higher salaries for Helpdesk Support Technician jobs, which can indicate that there is a large demand for Helpdesk Support Technician positions in this city.
The following table shows top 10 cities where the Helpdesk Support Technician salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Helpdesk Support Technician salary is $65,852 in Boston,
which is higher than the national average. There are 36 cities' Helpdesk Support Technician salary higher than national average in Massachusetts.
The average salary for a Helpdesk Support Technician in Massachusetts is $64,257,
but we found that the city with the highest salary for Helpdesk Support Technician jobs is Boston, MA, and it is higher than Cambridge.
Helpdesk Support Technician jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $65,852 | $5,488 | $1,266 | $32 |
| Cambridge | $65,852 | $5,488 | $1,266 | $32 |
| Waltham | $65,852 | $5,488 | $1,266 | $32 |
| Newton | $65,852 | $5,488 | $1,266 | $32 |
| Arlington | $65,852 | $5,488 | $1,266 | $32 |
| Brookline | $65,852 | $5,488 | $1,266 | $32 |
| Lynn | $65,852 | $5,488 | $1,266 | $32 |
| Malden | $65,852 | $5,488 | $1,266 | $32 |
| Medford | $65,852 | $5,488 | $1,266 | $32 |
| Quincy | $65,852 | $5,488 | $1,266 | $32 |
What Does a Helpdesk Support Technician Do?
There is a trend towards having IT helpdesk/support technicians in-house, so they can provide immediate help to staff.
Updated December 03, 2021
IT helpdesk/support technicians spend a lot of time using computers, so they need to know how to use computer equipment properly to avoid occupational overuse syndrome (OOS).
Updated December 14, 2021
There are no specific requirements to become an information technology (IT) helpdesk/support technician.
Updated December 14, 2021
As a result, ICT customer support officer (IT helpdesk/support technician) appears on Immigration New Zealand's long-term skill shortage list. This means the Government is actively encouraging skilled IT helpdesk/support technicians from overseas to work in New Zealand.
Updated December 05, 2021
IT helpdesk/support technicians may progress to set up their own IT support business, or move into management roles.
Updated November 27, 2021
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Explore JobArchitectFrequently Asked Questions About a Helpdesk Support Technician Salaries
What is the average of a Helpdesk Support Technician in Massachusetts?
The Helpdesk Support Technician salary range is from $57,590 to $71,188, and the average Helpdesk Support Technician salary is $64,257/year in Massachusetts.
The Helpdesk Support Technician's salary will change in different locations.
Which location pays the highest Helpdesk Support Technician salary in the United States?
The Helpdesk Support Technician salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Helpdesk Support Technician's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Helpdesk Support Technician.
What is the growth rate of the Helpdesk Support Technician's salary?
If you are thinking of becoming a Helpdesk Support Technician or planning the next step in your career, find the detailed salary report of a Helpdesk Support Technician.
