How Much Does an It Customer Service Manager Make in Durham, NC?

Updated January 01, 2025
As of January 01, 2025, the average annual pay of It Customer Service Manager in Durham, NC is $119,985. While Salary.com is seeing that It Customer Service Manager salary in Durham, NC can go up to $142,162 or down to $92,039, but most earn between $105,357 and $131,593. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $105,357 10% $92,039 90% $142,162 75% $131,593 $119,985 50%(Median)
Related Job Titles to It Customer Service Manager
Customer Service Manager
$99,263
Durham, NC
Per Year
IT Service Manager
$143,672
Durham, NC
Per Year
Manager Of Customer Service
$98,383
Durham, NC
Per Year
It Customer Success Manager
$118,902
Durham, NC
Per Year
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Similar Job Salaries to It Customer Service Manager by Company

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Company average base salary in (usd) range
SF Demo - CVS Health
Analyst IT Customer Service
$91,306/yr
$80,516
$102,096
RANGE: $80,516 - $102,096
Chaddock
Customer Service Manager
$113,373/yr
$96,186
$130,561
RANGE: $96,186 - $130,561
NorthPoint Search Group
Customer Service Manager- Manufacturing
$101,402/yr
$86,522
$116,282
RANGE: $86,522 - $116,282
Food Lion
Assistant Customer Service Manager
$94,411/yr
$80,734
$108,088
RANGE: $80,734 - $108,088
Vets Pets
Veterinary Customer Service Manager
$86,416/yr
$71,803
$101,029
RANGE: $71,803 - $101,029
On Tops Roofing
Customer Service Manager
$81,936/yr
$70,317
$93,554
RANGE: $70,317 - $93,554
TAT Technologies Ltd
Senior Manager of Customer Service
$128,206/yr
$108,566
$147,846
RANGE: $108,566 - $147,846
Cypress Creek Renewables
Customer Service Manager
$146,244/yr
$126,673
$165,816
RANGE: $126,673 - $165,816
Triangle Atlantic Casket Co
Customer Service Manager
$82,614/yr
$70,893
$94,336
RANGE: $70,893 - $94,336
$70,397/yr
$60,465
$80,330
RANGE: $60,465 - $80,330

Open It Customer Service Manager Jobs in Durham, NC

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What Does an It Customer Service Manager Do?

You'll manage the customer service team, making sure that service standards are being met and problems are resolved.
Updated November 04, 2021
Provide coaching, feedback, counseling, and monitor the development of the assigned Customer Service Specialists.
Updated October 03, 2021
Review and manage Customer Service assignments and offer preliminary guidance as needed to properly prepare the Customer Service Technicians for working each claim.
Updated December 20, 2021
The customer benefit of AI is the feel for chatting with a live agent through improved speech technologies while giving customers the self-service benefit.
Updated December 20, 2021
National Vocational Qualifications (NVQs) and Scottish Vocational Qualifications (SVQs) are also available in customer service at levels one, two, three and four.
Updated December 19, 2021

Frequently Asked Questions About an It Customer Service Manager Salaries

What is the average of an It Customer Service Manager in Durham, NC?

The It Customer Service Manager salary range is from $105,357 to $131,593, and the average It Customer Service Manager salary is $119,985/year in Durham, NC. The It Customer Service Manager's salary will change in different locations.

Which location pays the highest It Customer Service Manager salary in the United States?

The It Customer Service Manager salary in San Jose, CA is $155,559 which is the highest in the US.

What kinds of reasons will influence the It Customer Service Manager's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of It Customer Service Manager.

What is the growth rate of the It Customer Service Manager's salary?

If you are thinking of becoming an It Customer Service Manager or planning the next step in your career, find the detailed salary report of an It Customer Service Manager.