It Helpdesk Technician Salaries in Massachusetts
How Much Does an It Helpdesk Technician Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Helpdesk Technician in Massachusetts is $64,257.
While Salary.com is seeing that It Helpdesk Technician salary in MA can go up to $77,499
or down to $51,519, but most earn between $57,590 and $71,188.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Helpdesk Technician
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Similar Job Salaries to It Helpdesk Technician by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Nasuni
IT Helpdesk Manager
|
$103,344/yr
|
RANGE: $92,658 - $114,029
|
|
Insilico Medicine
IT Helpdesk and Admin
|
$75,055/yr
|
RANGE: $66,914 - $83,197
|
|
Talent Mingle
IT Support Engineer (Helpdesk)
|
$98,039/yr
|
RANGE: $88,603 - $107,475
|
|
Empowering Minds Resource Center
IT Helpdesk Technician
|
$70,652/yr
|
RANGE: $62,855 - $78,449
|
|
Summit Community Care Clinic Inc
IT Helpdesk Technician
|
$63,206/yr
|
RANGE: $56,022 - $70,390
|
|
Mission Recruiting
IT Helpdesk Technician | 146589
|
$74,251/yr
|
RANGE: $66,057 - $82,446
|
|
TEKsystems
IT Helpdesk Support Technician
|
$67,119/yr
|
RANGE: $59,654 - $74,585
|
|
Norwich Pharmaceuticals Inc
IT Helpdesk Technician
|
$74,320/yr
|
RANGE: $66,118 - $82,522
|
|
AMSYS INNOVATIVE SOLUTIONS
IT Helpdesk Technician
|
$68,444/yr
|
RANGE: $60,890 - $75,997
|
Top 10 Highest Paying Cities For It Helpdesk Technician Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Helpdesk Technician can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Helpdesk Technician job salaries in Massachusetts.
Some cities can pay higher salaries for It Helpdesk Technician jobs, which can indicate that there is a large demand for It Helpdesk Technician positions in this city.
The following table shows top 10 cities where the It Helpdesk Technician salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The It Helpdesk Technician salary is $65,852 in Boston,
which is higher than the national average. There are 36 cities' It Helpdesk Technician salary higher than national average in Massachusetts.
The average salary for an It Helpdesk Technician in Massachusetts is $64,257,
but we found that the city with the highest salary for It Helpdesk Technician jobs is Boston, MA, and it is higher than Cambridge.
It Helpdesk Technician jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $65,852 | $5,488 | $1,266 | $32 |
| Cambridge | $65,852 | $5,488 | $1,266 | $32 |
| Waltham | $65,852 | $5,488 | $1,266 | $32 |
| Newton | $65,852 | $5,488 | $1,266 | $32 |
| Arlington | $65,852 | $5,488 | $1,266 | $32 |
| Brookline | $65,852 | $5,488 | $1,266 | $32 |
| Lynn | $65,852 | $5,488 | $1,266 | $32 |
| Malden | $65,852 | $5,488 | $1,266 | $32 |
| Medford | $65,852 | $5,488 | $1,266 | $32 |
| Quincy | $65,852 | $5,488 | $1,266 | $32 |
What Does an It Helpdesk Technician Do?
While they aren’t usually responsible for fixing the problem, a help desk technician will be able to discover the issue, so that the customer or colleague can have the issue fixed by another person in the IT department.
Updated December 20, 2021
The Service Desk Technicians extend technical support to all internal IT and non-IT employees as well as customers facing problems related to hardware, software, and networking.
Updated December 17, 2021
Help desk technicians frequently find themselves collaborating with other IT professionals to solve end user issues.
Updated December 15, 2021
IT technicians provide tech support that can involve a wide range of responsibilities, such as getting a printer to work, installing software, providing routine maintenance, answering questions, and so much more.
Updated December 14, 2021
More than anyone else, a help desk technician has the power to give employees across all departments a positive view of IT since they are usually the first IT pro that an employee encounters.
Updated December 10, 2021
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Explore JobArchitectFrequently Asked Questions About an It Helpdesk Technician Salaries
What is the average of an It Helpdesk Technician in Massachusetts?
The It Helpdesk Technician salary range is from $57,590 to $71,188, and the average It Helpdesk Technician salary is $64,257/year in Massachusetts.
The It Helpdesk Technician's salary will change in different locations.
Which location pays the highest It Helpdesk Technician salary in the United States?
The It Helpdesk Technician salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the It Helpdesk Technician's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Helpdesk Technician.
What is the growth rate of the It Helpdesk Technician's salary?
If you are thinking of becoming an It Helpdesk Technician or planning the next step in your career, find the detailed salary report of an It Helpdesk Technician.
