It Incident Manager Salaries in Massachusetts
How Much Does an It Incident Manager Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of It Incident Manager in Massachusetts is $133,292.
While Salary.com is seeing that It Incident Manager salary in MA can go up to $163,234
or down to $101,178, but most earn between $116,482 and $148,964.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to It Incident Manager
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to It Incident Manager by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
The Ceres Group
Incident Manager
|
$141,464/yr
|
RANGE: $128,411 - $154,517
|
|
Lensa
Incident Manager
|
$123,545/yr
|
RANGE: $112,172 - $134,918
|
|
Ceres Group
Incident Manager
|
$141,464/yr
|
RANGE: $128,411 - $154,517
|
|
Henry Schein One, LLC
Technical/IT Incident Manager
|
$117,935/yr
|
RANGE: $107,053 - $128,817
|
|
Randstad Digital
IT Incident Manager
|
$92,843/yr
|
RANGE: $83,430 - $102,256
|
|
Randstad Digital Americas
IT Incident Manager
|
$92,843/yr
|
RANGE: $83,430 - $102,256
|
|
TM3 Solutions, Inc.
Release Manager (Change & Incident response)
|
$130,629/yr
|
RANGE: $119,420 - $141,838
|
|
Confluent
Security Technical Program Manager - Incident Response
|
$161,407/yr
|
RANGE: $146,984 - $175,831
|
|
Proven Recruiting
IT Disaster Recovery & Incident Response Manager
|
$115,958/yr
|
RANGE: $104,533 - $127,383
|
|
Ledgent Technology
Manager IT Disaster Recovery & Incident Management
|
$121,423/yr
|
RANGE: $110,529 - $132,318
|
Top 10 Highest Paying Cities For It Incident Manager Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an It Incident Manager can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for It Incident Manager job salaries in Massachusetts.
Some cities can pay higher salaries for It Incident Manager jobs, which can indicate that there is a large demand for It Incident Manager positions in this city.
The following table shows top 10 cities where the It Incident Manager salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The It Incident Manager salary is $136,599 in Boston,
which is higher than the national average. There are 36 cities' It Incident Manager salary higher than national average in Massachusetts.
The average salary for an It Incident Manager in Massachusetts is $133,292,
but we found that the city with the highest salary for It Incident Manager jobs is Boston, MA, and it is higher than Cambridge.
It Incident Manager jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $136,599 | $11,383 | $2,627 | $66 |
| Cambridge | $136,599 | $11,383 | $2,627 | $66 |
| Waltham | $136,599 | $11,383 | $2,627 | $66 |
| Newton | $136,599 | $11,383 | $2,627 | $66 |
| Arlington | $136,599 | $11,383 | $2,627 | $66 |
| Brookline | $136,599 | $11,383 | $2,627 | $66 |
| Lynn | $136,599 | $11,383 | $2,627 | $66 |
| Malden | $136,599 | $11,383 | $2,627 | $66 |
| Medford | $136,599 | $11,383 | $2,627 | $66 |
| Quincy | $136,599 | $11,383 | $2,627 | $66 |
What Does an It Incident Manager Do?
It is not uncommon for restarts during peak business hours to have more of a disruptive impact than the original issue the incident manager is seeking to resolve.
Updated November 21, 2021
In addition to resolving near-term impacts, incident managers are responsible for capturing data to support problem-management processes, so the root cause of incidents can be identified and long-term fixes developed to prevent future incidents.
Updated November 11, 2021
Resolving IT incidents requires diagnostics and troubleshooting skills and an understanding of how IT systems work and how they interact with each other and the users who rely on them.
Updated December 19, 2021
The structured processes of incident management combined with knowledge resources and training provide an environment where new IT professionals can develop skills and experience while making a positive contribution to their companies.
Updated December 17, 2021
SLAs seek to measure whether the IT-support function (and incident manager) has achieved the committed expectations set with the user.
Updated December 16, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About an It Incident Manager Salaries
What is the average of an It Incident Manager in Massachusetts?
The It Incident Manager salary range is from $116,482 to $148,964, and the average It Incident Manager salary is $133,292/year in Massachusetts.
The It Incident Manager's salary will change in different locations.
Which location pays the highest It Incident Manager salary in the United States?
The It Incident Manager salary in San Jose, CA is $154,480
which is the highest in the US.
What kinds of reasons will influence the It Incident Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of It Incident Manager.
What is the growth rate of the It Incident Manager's salary?
If you are thinking of becoming an It Incident Manager or planning the next step in your career, find the detailed salary report of an It Incident Manager.
