IT Service Desk Lead Salaries in North Carolina
How Much Does an IT Service Desk Lead Make in North Carolina?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of IT Service Desk Lead in North Carolina is $74,558.
While Salary.com is seeing that IT Service Desk Lead salary in NC can go up to $96,207
or down to $53,379, but most earn between $63,472 and $85,890.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to IT Service Desk Lead
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Similar Job Salaries to IT Service Desk Lead by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
IXL
IT Help Desk Team Lead
|
$88,346/yr
|
RANGE: $78,838 - $97,854
|
|
Vastika Inc.
Service Desk Lead
|
$60,209/yr
|
RANGE: $53,761 - $66,656
|
|
Electrolux Home Products, Inc.
Service Desk Agent - Team Lead
|
$85,384/yr
|
RANGE: $76,056 - $94,711
|
|
Bowie State University
IT Service Desk Lead
|
$86,614/yr
|
RANGE: $76,148 - $97,080
|
|
48forty Solutions and Relogistics Services
IT Service Desk Lead
|
$86,484/yr
|
RANGE: $76,621 - $96,348
|
|
Hendrick Motorsports
IT Technician/Help Desk
|
$83,275/yr
|
RANGE: $74,493 - $92,058
|
|
Hawthorne Residential Partners
IT Help Desk Manager
|
$99,469/yr
|
RANGE: $88,987 - $109,950
|
|
IPM Computers LLC
IT Help Desk Technician
|
$54,271/yr
|
RANGE: $48,519 - $60,022
|
|
Lynx Therapeutics
IT Help Desk Technician
|
$66,270/yr
|
RANGE: $58,957 - $73,584
|
|
FairPoint Communications
Charlotte Area IT Service Desk Agent - One Year Contract - HYBRID (740561)
|
$89,617/yr
|
RANGE: $80,057 - $99,176
|
Top 10 Highest Paying Cities For IT Service Desk Lead Jobs in North Carolina
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an IT Service Desk Lead can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for IT Service Desk Lead job salaries in North Carolina.
Some cities can pay higher salaries for IT Service Desk Lead jobs, which can indicate that there is a large demand for IT Service Desk Lead positions in this city.
The following table shows top 10 cities where the IT Service Desk Lead salary is higher than other cities in North Carolina.
Raleigh takes first place in this list, followed by Cary, Durham.
The IT Service Desk Lead salary is $77,021 in Raleigh,
which is lower than the national average. There is 0 city's IT Service Desk Lead salary higher than national average in North Carolina.
The average salary for an IT Service Desk Lead in North Carolina is $74,558,
but we found that the city with the highest salary for IT Service Desk Lead jobs is Raleigh, NC, and it is higher than Cary.
IT Service Desk Lead jobs in Raleigh can have the opportunity to earn higher salaries than in other cities in North Carolina.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Raleigh | $77,021 | $6,418 | $1,481 | $37 |
| Cary | $77,021 | $6,418 | $1,481 | $37 |
| Durham | $76,480 | $6,373 | $1,471 | $37 |
| Greenville | $76,472 | $6,373 | $1,471 | $37 |
| Rocky Mount | $76,472 | $6,373 | $1,471 | $37 |
| Wilson | $76,472 | $6,373 | $1,471 | $37 |
| Charlotte | $75,829 | $6,319 | $1,458 | $36 |
| Gastonia | $75,750 | $6,313 | $1,457 | $36 |
| Chapel Hill | $75,507 | $6,292 | $1,452 | $36 |
| Hickory | $75,036 | $6,253 | $1,443 | $36 |
What Does an IT Service Desk Lead Do?
Biogen delivers Global Help Desk Support Service via a managed service agreement with a third-party vendor.
Updated October 14, 2021
Liaise with appropriate Process Owners, Service Owners and Managers throughout the service management lifecycle to ensure appropriate introduction of new services and a fully informed and trained Service Desk team.
Updated October 13, 2021
The IT Service Desk Lead must be flexible with scheduling and willing to work nights, weekends, and with on-call rotations.
Updated December 17, 2021
Accountable for the Global Help Desk Support Service across the entire IT service management lifecycle.
Updated December 15, 2021
The IT Service Desk Lead will work to resolve or appropriately escalate issues and take a leadership role in maintaining the Knowledge Base (KB).
Updated November 25, 2021
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Explore JobArchitectFrequently Asked Questions About an IT Service Desk Lead Salaries
What is the average of an IT Service Desk Lead in North Carolina?
The IT Service Desk Lead salary range is from $63,472 to $85,890, and the average IT Service Desk Lead salary is $74,558/year in North Carolina.
The IT Service Desk Lead's salary will change in different locations.
Which location pays the highest IT Service Desk Lead salary in the United States?
The IT Service Desk Lead salary in San Jose, CA is $98,958
which is the highest in the US.
What kinds of reasons will influence the IT Service Desk Lead's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of IT Service Desk Lead.
What is the growth rate of the IT Service Desk Lead's salary?
If you are thinking of becoming an IT Service Desk Lead or planning the next step in your career, find the detailed salary report of an IT Service Desk Lead.
