ITSM Business Analyst Salaries in Massachusetts
How Much Does an ITSM Business Analyst Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of ITSM Business Analyst in Massachusetts is $116,414.
While Salary.com is seeing that ITSM Business Analyst salary in MA can go up to $137,731
or down to $95,038, but most earn between $105,225 and $127,572.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to ITSM Business Analyst
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Similar Job Salaries to ITSM Business Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Zortech Solutions
ITSM Analyst-ITSM ServiceNow Admin
|
$96,282/yr
|
RANGE: $84,125 - $108,438
|
|
Pinnacle Software Solutions
Job Title: ITSM Analyst / ITSM ServiceNow Admin
|
$97,124/yr
|
RANGE: $84,868 - $109,381
|
|
PRIMUS Global Technologies Pvt Ltd
ITSM Administrator or Analyst
|
$112,860/yr
|
RANGE: $99,637 - $126,083
|
|
Dataquad Inc
ITSM Administrator/Analyst (Local Only)
|
$112,178/yr
|
RANGE: $98,197 - $126,159
|
|
STAND 8
ServiceNow Business Analyst (ITSM)
|
$121,144/yr
|
RANGE: $105,889 - $136,399
|
|
IO Datasphere
ITSM Engineer/Business Analyst
|
$109,274/yr
|
RANGE: $96,937 - $121,610
|
|
MARS IT
ITSM Engineer/Business Analyst
|
$115,127/yr
|
RANGE: $102,093 - $128,162
|
|
LTIMindtree
ITSM Business Analyst
|
$110,432/yr
|
RANGE: $98,910 - $121,954
|
|
DivIHN Integration Inc
Sr. ServiceNow Business Analyst (ITSM and Change Management)
|
$114,349/yr
|
RANGE: $98,337 - $130,361
|
|
Symphony Corporation
ITSM Analyst
|
$105,645/yr
|
RANGE: $93,095 - $118,196
|
Top 10 Highest Paying Cities For ITSM Business Analyst Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where an ITSM Business Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for ITSM Business Analyst job salaries in Massachusetts.
Some cities can pay higher salaries for ITSM Business Analyst jobs, which can indicate that there is a large demand for ITSM Business Analyst positions in this city.
The following table shows top 10 cities where the ITSM Business Analyst salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The ITSM Business Analyst salary is $119,302 in Boston,
which is higher than the national average. There are 36 cities' ITSM Business Analyst salary higher than national average in Massachusetts.
The average salary for an ITSM Business Analyst in Massachusetts is $116,414,
but we found that the city with the highest salary for ITSM Business Analyst jobs is Boston, MA, and it is higher than Cambridge.
ITSM Business Analyst jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $119,302 | $9,942 | $2,294 | $57 |
| Cambridge | $119,302 | $9,942 | $2,294 | $57 |
| Waltham | $119,302 | $9,942 | $2,294 | $57 |
| Newton | $119,302 | $9,942 | $2,294 | $57 |
| Arlington | $119,302 | $9,942 | $2,294 | $57 |
| Brookline | $119,302 | $9,942 | $2,294 | $57 |
| Lynn | $119,302 | $9,942 | $2,294 | $57 |
| Malden | $119,302 | $9,942 | $2,294 | $57 |
| Medford | $119,302 | $9,942 | $2,294 | $57 |
| Quincy | $119,302 | $9,942 | $2,294 | $57 |
What Does an ITSM Business Analyst Do?
Where business analysts are not cognizant of ITSM and the operational and technical constraints and opportunities, the following issues may arise:.
Updated November 17, 2021
Without this ‘pre-project’ work business analysts often felt that they were expected to investigate and document requirements for ill-conceived ‘solutions’ that would not address underlying problems, were not scoped accurately and which would waste investment funds.
Updated November 09, 2021
Common alternative roles in the IT sector are business analyst, systems analyst and functional analyst, although some organizations may differentiate between these titles and corresponding responsibilities.
Updated December 19, 2021
Having members of your IT organization trained and certified in Business Analysis methods will open a line of communication with the business that will dramatically increase your chances of ITSM success.
Updated December 19, 2021
ITSM may focus on ‘doing the current things better’ rather than working to deliver greater business value.
Updated December 18, 2021
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Explore JobArchitectFrequently Asked Questions About an ITSM Business Analyst Salaries
What is the average of an ITSM Business Analyst in Massachusetts?
The ITSM Business Analyst salary range is from $105,225 to $127,572, and the average ITSM Business Analyst salary is $116,414/year in Massachusetts.
The ITSM Business Analyst's salary will change in different locations.
Which location pays the highest ITSM Business Analyst salary in the United States?
The ITSM Business Analyst salary in San Jose, CA is $134,920
which is the highest in the US.
What kinds of reasons will influence the ITSM Business Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of ITSM Business Analyst.
What is the growth rate of the ITSM Business Analyst's salary?
If you are thinking of becoming an ITSM Business Analyst or planning the next step in your career, find the detailed salary report of an ITSM Business Analyst.
