Lead Patient Service Representative Salary in the United States

How much does a Lead Patient Service Representative make in the United States?

As of January 01, 2026, the average salary for a Lead Patient Service Representative in the United States is $51,553 per year, which breaks down to an hourly rate of $25.

However, a Lead Patient Service Representative's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $60,917
  • Majority Range (25th-75th percentile): $45,763 to $56,454
  • Entry-Level (10th percentile): $40,491
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View as table View as graph 25% $45,763 10% $40,491 90% $60,917 75% $56,454 $51,553 50%(Median) Didn’t find job title? Click

Lead Patient Service Representative Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $56,454 $4,705 $1,086 $27
Average $51,553 $4,296 $991 $25
25th Percentile $45,763 $3,814 $880 $22
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Key Factors That Influence Lead Patient Service Representative Salaries

A Lead Patient Service Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Lead Patient Service Representative Salaries?

Experience is a primary driver of a Lead Patient Service Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $50,186
  • Early Career (1-2 years): $50,347
  • Mid-Level (2-4 years): $52,343
  • Senior-Level (5-8 years): $54,515
  • Expert (over 8 years): $54,670
Levels Salary
Entry Level Lead Patient Service Representative$50,186
Intermediate Level Lead Patient Service Representative$50,347
Senior Level Lead Patient Service Representative$52,343
Specialist Level Lead Patient Service Representative$54,515
Expert Level Lead Patient Service Representative$54,670
$50,186 0 yr
$50,347 < 2 yrs
$52,343 2-4 yrs
$54,515 5-8 yrs
$54,670 > 8 yrs
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What Am I Worth?

How Do Lead Patient Service Representative Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Lead Patient Service Representatives. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $57,079.
  • California: $56,863.
  • Massachusetts: $56,105.

Top Paying Cities for Lead Patient Service Representatives

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $65,024
  • San Francisco: $64,385
  • Oakland: $62,957

What Skills Can Increase a Lead Patient Service Representative's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 17.44% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Dialysis (Mentioned in 2.48% Job Postings): Utilizing knowledge of dialysis principles and procedures to treat individuals who suffer from kidney failure to regain normal kidney function.
  • Appointment Scheduling (Mentioned in 1.94% Job Postings): Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.
See More Skills
Skills Demand Percentage
Customer Service 17.44%
Dialysis 2.48%
Appointment Scheduling 1.94%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Lead Patient Service Representative's salary.
  • Process Improvement: Can increase your salary by up to 11%.
  • Building Relationships: Can increase your salary by up to 8%.
  • Dialysis: Can increase your salary by up to 7%.
Skill Salary Salary % Increase
Process Improvement
$57,224
11%
Building Relationships
$55,677
8%
Dialysis
$55,162
7%
Infection Control
$55,162
7%
Patient Satisfaction
$54,646
6%
Leadership
$54,646
6%
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How Education impacts a Lead Patient Service Representative's Salary?

Your level of education can impact your salary potential. While many Lead Patient Service Representatives enter the field with a High School Diploma or Technical Certificate degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for a Lead Patient Service Representative with a High School Diploma or Technical Certificate is between $44,281 and $47,679).

Lead Patient Service Representative Salaries by Degree Level

Typical Education for Lead Patient Service Representative
Degree Level % of user with this level of education
No Diploma 0.8%
High School 24.5%
Associates 13.4%
Bachelors 44.3%
Masters 15.8%
Doctorate 1.2%
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Lead Patient Service Representative Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Lead Patient Service Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

Salary Trends for Lead Patient Service Representative

Salaries for a Lead Patient Service Representative can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $46,879 in 2023 to around $46,282 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Lead Patient Service Representative salary trends, .

Average Annual Salary of Lead Patient Service Representative Over Time

2022
$???
2023
$46,879
2024
$47,328
2025
$46,282
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $46,879
2024 $47,328
2025 $46,282
2026
View More
2027
View More

Most common benefits for Lead Patient Service Representative

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Lead Patient Service Representative

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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