Service Desk Agent Salaries in District of Columbia
How Much Does a Service Desk Agent Make in District of Columbia?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk Agent in District of Columbia is $65,373.
While Salary.com is seeing that Service Desk Agent salary in DC can go up to $78,844
or down to $52,414, but most earn between $58,590 and $72,425.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$36,130
District of Columbia
Per Year
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Similar Job Salaries to Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Terrestris Global Solutions
Land Mobile Radio Service Desk Support Agent
|
$75,543/yr
|
RANGE: $67,115 - $83,971
|
|
TERRESTRIS, LLC
Motorola Radio Service Desk Support Agent for US Capitol Police
|
$73,015/yr
|
RANGE: $65,153 - $80,878
|
|
2Bros Services
Front Desk Agent Reservations
|
$44,443/yr
|
RANGE: $39,681 - $49,205
|
|
Omni Hotels
Front Desk Agent
|
$44,443/yr
|
RANGE: $39,681 - $49,205
|
|
Ignite IT
Help Desk Agent
|
$73,015/yr
|
RANGE: $65,153 - $80,878
|
|
Ignite IT
Senior Help Desk Agent
|
$67,906/yr
|
RANGE: $60,633 - $75,178
|
|
Sonder
Front Desk Hospitality Agent
|
$44,443/yr
|
RANGE: $39,681 - $49,205
|
|
PM New Logo
Guest Service Agent (Front Desk) | Motto by Hilton DC | Modus by PM Hotel Group
|
$44,799/yr
|
RANGE: $39,762 - $49,836
|
|
Remington Lodging & Hospitality
Churchill Hotel Front Desk Agent
|
$44,443/yr
|
RANGE: $39,681 - $49,205
|
|
LINE DC
Front Desk Agent (part-time)
|
$44,443/yr
|
RANGE: $39,681 - $49,205
|
Top 10 Highest Paying Cities For Service Desk Agent Jobs in District of Columbia
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk Agent job salaries in District of Columbia.
Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in District of Columbia.
Washington takes first place in this list.
The Service Desk Agent salary is $65,373 in Washington,
which is higher than the national average. There is 1 city's Service Desk Agent salary higher than national average in District of Columbia.
The average salary for a Service Desk Agent in District of Columbia is $65,373,
but we found that the city with the highest salary for Service Desk Agent jobs is Washington, DC.
Service Desk Agent jobs in Washington can have the opportunity to earn higher salaries than in other cities in District of Columbia.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Washington | $65,373 | $5,448 | $1,257 | $31 |
What Does a Service Desk Agent Do?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
If the problem is too complicated for the help desk agent to resolve on their own, they escalate it to tier two or tier three support teams.
Updated December 19, 2021
– help desk agents are always on the phone with customers, so they should be excellent communicators, both verbally and in writing.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in District of Columbia?
The Service Desk Agent salary range is from $58,590 to $72,425, and the average Service Desk Agent salary is $65,373/year in District of Columbia.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
