Service Desk Agent Salaries in Ohio
How Much Does a Service Desk Agent Make in Ohio?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Desk Agent in Ohio is $57,491.
While Salary.com is seeing that Service Desk Agent salary in OH can go up to $69,338
or down to $46,094, but most earn between $51,525 and $63,692.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Agent
Guest Service Agent/Front Desk Clerk/Front Desk Agent
$31,773
Ohio
Per Year
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Similar Job Salaries to Service Desk Agent by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Gen X Consumer Solutions LLC
Service Desk Agent
|
$58,127/yr
|
RANGE: $51,967 - $64,287
|
|
Compunnel Inc.
Service Desk Agent
|
$58,127/yr
|
RANGE: $51,967 - $64,287
|
|
Holiday Inn Express - Sheraton - DoubleTree
Guest Service Agent - Front Desk
|
$37,964/yr
|
RANGE: $33,897 - $42,032
|
|
DoublTree by Hilton Akron/Fairlawn - Sheraton -...
Guest Service Agent - Front Desk
|
$38,233/yr
|
RANGE: $34,137 - $42,330
|
|
Schulte Companies
Guest Service Agent/Front Desk Associate
|
$38,847/yr
|
RANGE: $34,685 - $43,010
|
|
Schulte Companies
Part-Time Guest Service Agent/Front Desk Associate
|
$38,847/yr
|
RANGE: $34,685 - $43,010
|
|
Great Wolf Resorts
Front Desk Agent
|
$38,619/yr
|
RANGE: $34,481 - $42,757
|
|
Residence Inn by Marriott Cleveland-Avon
Front Desk Agent
|
$38,643/yr
|
RANGE: $34,502 - $42,783
|
|
Phoenix Services LLC
Front Desk Agent
|
$37,346/yr
|
RANGE: $33,345 - $41,348
|
|
Red Roof Inn
Front Desk Agent
|
$38,458/yr
|
RANGE: $34,337 - $42,579
|
Top 10 Highest Paying Cities For Service Desk Agent Jobs in Ohio
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Desk Agent can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Desk Agent job salaries in Ohio.
Some cities can pay higher salaries for Service Desk Agent jobs, which can indicate that there is a large demand for Service Desk Agent positions in this city.
The following table shows top 10 cities where the Service Desk Agent salary is higher than other cities in Ohio.
Cleveland takes first place in this list, followed by Lakewood, Columbus.
The Service Desk Agent salary is $57,503 in Cleveland,
which is lower than the national average. There is 0 city's Service Desk Agent salary higher than national average in Ohio.
The average salary for a Service Desk Agent in Ohio is $57,491,
but we found that the city with the highest salary for Service Desk Agent jobs is Cleveland, OH, and it is higher than Lakewood.
Service Desk Agent jobs in Cleveland can have the opportunity to earn higher salaries than in other cities in Ohio.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Cleveland | $57,503 | $4,792 | $1,106 | $28 |
| Lakewood | $57,503 | $4,792 | $1,106 | $28 |
| Columbus | $57,491 | $4,791 | $1,106 | $28 |
| Euclid | $57,456 | $4,788 | $1,105 | $28 |
| Cincinnati | $57,373 | $4,781 | $1,103 | $28 |
| Dayton | $57,143 | $4,762 | $1,099 | $27 |
| Hamilton | $57,137 | $4,761 | $1,099 | $27 |
| Newark | $57,137 | $4,761 | $1,099 | $27 |
| Lorain | $56,960 | $4,747 | $1,095 | $27 |
| Toledo | $56,936 | $4,745 | $1,095 | $27 |
What Does a Service Desk Agent Do?
Check out some of the most important soft skills that you’ll need to be a successful IT service desk agent – detailed in the next section – to see if it’s going to be the job for you.
Updated December 02, 2021
Microsoft Teams Integration We added our first phase of the integration between SolarWinds Service Desk and Microsoft Teams.
Updated October 31, 2021
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find details about.
Updated December 22, 2021
You’ll need to have “the patience of a saint” to work on the service desk, without it you’ll likely get frustrated quickly and your customers will sense your annoyance.
Updated December 22, 2021
When hired, help desk agents will usually go through job-specific training that teaches them about the ticketing system and preferred phone scripts.
Updated December 19, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Desk Agent Salaries
What is the average of a Service Desk Agent in Ohio?
The Service Desk Agent salary range is from $51,525 to $63,692, and the average Service Desk Agent salary is $57,491/year in Ohio.
The Service Desk Agent's salary will change in different locations.
Which location pays the highest Service Desk Agent salary in the United States?
The Service Desk Agent salary in San Jose, CA is $74,472
which is the highest in the US.
What kinds of reasons will influence the Service Desk Agent's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Desk Agent.
What is the growth rate of the Service Desk Agent's salary?
If you are thinking of becoming a Service Desk Agent or planning the next step in your career, find the detailed salary report of a Service Desk Agent.
