How Much Does a Service Desk Make in Baltimore, MD?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Service Desk in Baltimore, MD is $60,880. While Salary.com is seeing that Service Desk salary in Baltimore, MD can go up to $73,425 or down to $48,811, but most earn between $54,563 and $67,447. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk
Service Desk Analyst
$55,747
Baltimore, MD
Per Year
Service Desk Engineer
$76,970
Baltimore, MD
Per Year
Service Desk Administrator
$33,646
Baltimore, MD
Per Year
Service Desk Lead
$71,618
Baltimore, MD
Per Year
download asset banner
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Similar Job Salaries to Service Desk by Company

FIND A SPECIFIC EMPLOYER
Loading results...
Company average base salary in (usd) range
Planet Fitness
Service Desk
$49,325/yr
$43,805
$54,845
RANGE: $43,805 - $54,845
$45,859/yr
$40,727
$50,992
RANGE: $40,727 - $50,992
Insight Global
Service Desk Analyst
$57,166/yr
$51,372
$62,960
RANGE: $51,372 - $62,960
Aledade, Inc.
Service Desk Analyst, Hybrid
$75,918/yr
$67,539
$84,296
RANGE: $67,539 - $84,296
TEKsystems
IT Service Desk
$70,700/yr
$62,897
$78,502
RANGE: $62,897 - $78,502

What Does a Service Desk Do?

For example, a service desk usually encompasses ITSM activities that include service request management, incident management, knowledge management, self-service, and reporting.
Updated December 05, 2021
Through the Internet, a single, centralized Service Desk takes care of all tickets raised from all types of devices and entities in different geographical locations.
Updated November 22, 2021
A good service desk solution collects historical data on the organization’s technology and processes, enabling the identification, early warning against, and prevention of, potential glitches and malfunctions, reducing downtime significantly.
Updated October 24, 2021
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated December 18, 2021
Hence, a "service desk" is a help desk developed in an ITIL mold, and help desks are frequently regarded to be old-fashioned compared to the more modern service desk.
Updated December 17, 2021

Frequently Asked Questions About a Service Desk Salaries

What is the average of a Service Desk in Baltimore, MD?

The Service Desk salary range is from $54,563 to $67,447, and the average Service Desk salary is $60,880/year in Baltimore, MD. The Service Desk's salary will change in different locations.

Which location pays the highest Service Desk salary in the United States?

The Service Desk salary in San Jose, CA is $74,472 which is the highest in the US.

What kinds of reasons will influence the Service Desk's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk.

What is the growth rate of the Service Desk's salary?

If you are thinking of becoming a Service Desk or planning the next step in your career, find the detailed salary report of a Service Desk.