How Much Does a Service Desk Support Make in Albany, NY?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Service Desk Support in Albany, NY is $59,918. While Salary.com is seeing that Service Desk Support salary in Albany, NY can go up to $72,265 or down to $48,040, but most earn between $53,700 and $66,381. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Support
Service Desk Support Analyst
$69,402
Albany, NY
Per Year
IT Service Desk Director
$188,820
Albany, NY
Per Year
IT Support Desk Director
$188,890
Albany, NY
Per Year
IT Support Desk Manager
$119,373
Albany, NY
Per Year
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Similar Job Salaries to Service Desk Support by Company

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Company average base salary in (usd) range
TekWissen ®
Help Desk Support / Service Desk technician
$73,184/yr
$64,675
$81,693
RANGE: $64,675 - $81,693
University of Rochester Medical Center
Service Desk Support Tech II
$73,139/yr
$64,635
$81,643
RANGE: $64,635 - $81,643
Ares Management
Support Engineer I, Service Desk
$108,897/yr
$95,010
$122,784
RANGE: $95,010 - $122,784
The University of Rochester
Service Desk Support Tech III
$63,631/yr
$56,815
$70,448
RANGE: $56,815 - $70,448
ASB Resources
Service Desk/Technical Support Specialist
$81,602/yr
$72,114
$91,090
RANGE: $72,114 - $91,090
Lensa
Government and Public Sector - Service Support Desk Analyst
$74,000/yr
$65,431
$82,569
RANGE: $65,431 - $82,569
Carvil's Professional Service, INC
IT Field Service & Help Desk Technician – Network Support & Troubleshooting
$83,299/yr
$74,124
$92,474
RANGE: $74,124 - $92,474
B&L PC SOLUTIONS INC
IT Support Desk Supervisor
$68,766/yr
$60,785
$76,748
RANGE: $60,785 - $76,748
Akkodis
Help Desk Desktop Support
$72,110/yr
$63,726
$80,495
RANGE: $63,726 - $80,495
BHIRED
IT Support/Help Desk
$89,614/yr
$79,008
$100,219
RANGE: $79,008 - $100,219

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What Does a Service Desk Support Do?

With the help of ManageEngine's Service Desk we were able to centralize and capture over 99% of reported issues.
Updated December 17, 2021
Depending on the organization, formal titles for this job may be “service desk support analyst” or “help desk support analyst” or simply service/help desk support.
Updated December 12, 2021
With ITarian MSP completely integrating IT Service Desk with all of its modules, tickets can be created for actions needed from other modules and the actions taken, without having to leave ITarian, providing your staff with a single complete IT management system.
Updated November 06, 2021
A help desk originated from IT-centricity, whereas, an IT service desk was born of IT service-centricity.
Updated November 05, 2021
The help desk focuses more on the end-user needs, such as your customers and employees, or your clients if you're a managed service provider (MSP).
Updated December 22, 2021

Frequently Asked Questions About a Service Desk Support Salaries

What is the average of a Service Desk Support in Albany, NY?

The Service Desk Support salary range is from $53,700 to $66,381, and the average Service Desk Support salary is $59,918/year in Albany, NY. The Service Desk Support's salary will change in different locations.

Which location pays the highest Service Desk Support salary in the United States?

The Service Desk Support salary in San Jose, CA is $74,472 which is the highest in the US.

What kinds of reasons will influence the Service Desk Support's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Support.

What is the growth rate of the Service Desk Support's salary?

If you are thinking of becoming a Service Desk Support or planning the next step in your career, find the detailed salary report of a Service Desk Support.