How Much Does a Service Desk Team Lead Make in Boston, MA?

Updated April 01, 2025
As of April 01, 2025, the average annual pay of Service Desk Team Lead in Boston, MA is $70,938. While Salary.com is seeing that Service Desk Team Lead salary in Boston, MA can go up to $89,954 or down to $50,898, but most earn between $60,448 and $80,892. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Team Lead
IT Service Desk Team Lead
$96,275
Boston, MA
Per Year
Service Desk Lead
$77,466
Boston, MA
Per Year
Help Desk Team Lead
$130,089
Boston, MA
Per Year
Service Desk Team Leader
$45,882
Boston, MA
Per Year
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Similar Job Salaries to Service Desk Team Lead by Company

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Company average base salary in (usd) range
Werfen
Customer Service Team Lead
$85,248/yr
$73,625
$96,871
RANGE: $73,625 - $96,871
Werfen North America
Customer Service Team Lead
$85,248/yr
$73,625
$96,871
RANGE: $73,625 - $96,871
Haemonetics
Implementation and Service Team Lead
$117,527/yr
$98,295
$136,759
RANGE: $98,295 - $136,759
Haemonetics Software Solutions
Implementation and Service Team Lead
$134,452/yr
$113,215
$155,690
RANGE: $113,215 - $155,690
ABB
Service Delivery Team Lead
$133,195/yr
$120,322
$146,068
RANGE: $120,322 - $146,068
Route 44 Hyundai
Service Team Lead
$68,363/yr
$59,560
$77,167
RANGE: $59,560 - $77,167
OTR Engineered Solutions
Service Desk Team Lead
$75,295/yr
$66,496
$84,093
RANGE: $66,496 - $84,093
Price Chopper/Market 32
Assistant Customer Service Team Lead-Front End
$40,226/yr
$34,345
$46,108
RANGE: $34,345 - $46,108

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What Does a Service Desk Team Lead Do?

A wide range of tools and resources to help IT and business teams streamline their service management processes.
Updated December 13, 2021
Help desks also let you track efficiency metrics to manage the performance of your customer-facing team.
Updated November 30, 2021
The team comprises Service Desk Analysts (SDAs), Senior Service Desk Analysts (SSDAs), Service Desk Supervisors (SDSs) and Service Managers (SMs).
Updated December 21, 2021
Ensures Service Desk Specialists incidents are resolved are accurate and in the agreed upon time frame.
Updated December 20, 2021
Lead, coach and mentor, Tier 1 and Tier 2 (including application support) and Incident Management teams.
Updated December 20, 2021

Frequently Asked Questions About a Service Desk Team Lead Salaries

What is the average of a Service Desk Team Lead in Boston, MA?

The Service Desk Team Lead salary range is from $60,448 to $80,892, and the average Service Desk Team Lead salary is $70,938/year in Boston, MA. The Service Desk Team Lead's salary will change in different locations.

Which location pays the highest Service Desk Team Lead salary in the United States?

The Service Desk Team Lead salary in San Jose, CA is $80,224 which is the highest in the US.

What kinds of reasons will influence the Service Desk Team Lead's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Team Lead.

What is the growth rate of the Service Desk Team Lead's salary?

If you are thinking of becoming a Service Desk Team Lead or planning the next step in your career, find the detailed salary report of a Service Desk Team Lead.