How Much Does a Service Desk Team Lead Make in Springfield, MA?

Updated December 01, 2024
As of December 01, 2024, the average annual pay of Service Desk Team Lead in Springfield, MA is $65,230. While Salary.com is seeing that Service Desk Team Lead salary in Springfield, MA can go up to $83,705 or down to $47,222, but most earn between $55,804 and $74,901. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, and your experience levels. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Desk Team Lead
IT Service Desk Team Lead
$89,140
Springfield, MA
Per Year
Service Desk Lead
$71,712
Springfield, MA
Per Year
Help Desk Team Lead
$120,399
Springfield, MA
Per Year
Service Desk Team Leader
$42,190
Springfield, MA
Per Year
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Similar Job Salaries to Service Desk Team Lead by Company

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Company average base salary in (usd) range
Amour Marketing
Customer Service Team Lead
$70,621/yr
$61,194
$80,047
RANGE: $61,194 - $80,047
The GEO Group
SERVICE DESK TEAM LEAD
$116,487/yr
$102,544
$130,430
RANGE: $102,544 - $130,430
Encore Technologies
Service Desk Team Lead
$92,615/yr
$81,757
$103,474
RANGE: $81,757 - $103,474
Resource Management Concepts, Inc.
Service Desk Team Lead
$88,305/yr
$77,987
$98,623
RANGE: $77,987 - $98,623
RemoteWorker UK
IT Service Desk Team Lead
$99,244/yr
$87,608
$110,880
RANGE: $87,608 - $110,880
Heart & Co.
Team Lead
$81,752/yr
$67,389
$96,116
RANGE: $67,389 - $96,116
Karen Murphy
Team lead
$104,968/yr
$89,550
$120,385
RANGE: $89,550 - $120,385
Clarks
Team Lead
$73,332/yr
$57,011
$89,654
RANGE: $57,011 - $89,654
$86,049/yr
$72,698
$99,401
RANGE: $72,698 - $99,401
$75,190/yr
$59,379
$91,001
RANGE: $59,379 - $91,001

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What Does a Service Desk Team Lead Do?

A wide range of tools and resources to help IT and business teams streamline their service management processes.
Updated December 13, 2021
Help desks also let you track efficiency metrics to manage the performance of your customer-facing team.
Updated November 30, 2021
The team comprises Service Desk Analysts (SDAs), Senior Service Desk Analysts (SSDAs), Service Desk Supervisors (SDSs) and Service Managers (SMs).
Updated December 21, 2021
Ensures Service Desk Specialists incidents are resolved are accurate and in the agreed upon time frame.
Updated December 20, 2021
Lead, coach and mentor, Tier 1 and Tier 2 (including application support) and Incident Management teams.
Updated December 20, 2021

Frequently Asked Questions About a Service Desk Team Lead Salaries

What is the average of a Service Desk Team Lead in Springfield, MA?

The Service Desk Team Lead salary range is from $55,804 to $74,901, and the average Service Desk Team Lead salary is $65,230/year in Springfield, MA. The Service Desk Team Lead's salary will change in different locations.

Which location pays the highest Service Desk Team Lead salary in the United States?

The Service Desk Team Lead salary in San Jose, CA is $78,489 which is the highest in the US.

What kinds of reasons will influence the Service Desk Team Lead's salary?

Besides the location, employees' education degree, related skills, and work experience also will influence the salary. Try to improve your skills and experience to get a higher salary for the position of Service Desk Team Lead.

What is the growth rate of the Service Desk Team Lead's salary?

If you are thinking of becoming a Service Desk Team Lead or planning the next step in your career, find the detailed salary report of a Service Desk Team Lead.