Service Quality Manager Salaries in Massachusetts
How Much Does a Service Quality Manager Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Quality Manager in Massachusetts is $140,605.
While Salary.com is seeing that Service Quality Manager salary in MA can go up to $170,105
or down to $108,627, but most earn between $123,866 and $156,047.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Quality Manager
Quality Service Manager for Landscape Services
$158,491
Massachusetts
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Customer Service Quality Assurance Audit Specialist
$56,190
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Similar Job Salaries to Service Quality Manager by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Elgen Staffing
Quality Manager
|
$116,725/yr
|
RANGE: $105,404 - $128,047
|
|
Masiello Employment Services
Quality Manager
|
$115,278/yr
|
RANGE: $104,616 - $125,939
|
|
Globe Composite Solutions, LLC
Quality Manager
|
$114,775/yr
|
RANGE: $102,266 - $127,284
|
|
Advantage Technical
Quality Assurance Performance Quality Manager
|
$126,609/yr
|
RANGE: $115,309 - $137,908
|
|
KMR Search Group
Manager of Quality Assurance (Quality Systems)
|
$130,541/yr
|
RANGE: $118,891 - $142,192
|
|
Mount Family Group, LTD
Quality Assurance/Food Service in Burlington
|
$116,042/yr
|
RANGE: $105,521 - $126,563
|
|
Keolis
Quality Manager Procurement & Corporate
|
$115,097/yr
|
RANGE: $100,696 - $129,498
|
|
Access Vascular
Director/Manager, Operations Quality
|
$111,340/yr
|
RANGE: $97,726 - $124,955
|
|
Greene Rubber Company
Sr. Quality System Manager
|
$146,951/yr
|
RANGE: $135,630 - $158,272
|
Top 10 Highest Paying Cities For Service Quality Manager Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Quality Manager can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Quality Manager job salaries in Massachusetts.
Some cities can pay higher salaries for Service Quality Manager jobs, which can indicate that there is a large demand for Service Quality Manager positions in this city.
The following table shows top 10 cities where the Service Quality Manager salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Service Quality Manager salary is $144,093 in Boston,
which is higher than the national average. There are 36 cities' Service Quality Manager salary higher than national average in Massachusetts.
The average salary for a Service Quality Manager in Massachusetts is $140,605,
but we found that the city with the highest salary for Service Quality Manager jobs is Boston, MA, and it is higher than Cambridge.
Service Quality Manager jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $144,093 | $12,008 | $2,771 | $69 |
| Cambridge | $144,093 | $12,008 | $2,771 | $69 |
| Waltham | $144,093 | $12,008 | $2,771 | $69 |
| Newton | $144,093 | $12,008 | $2,771 | $69 |
| Arlington | $144,093 | $12,008 | $2,771 | $69 |
| Brookline | $144,093 | $12,008 | $2,771 | $69 |
| Lynn | $144,093 | $12,008 | $2,771 | $69 |
| Malden | $144,093 | $12,008 | $2,771 | $69 |
| Medford | $144,093 | $12,008 | $2,771 | $69 |
| Quincy | $144,093 | $12,008 | $2,771 | $69 |
What Does a Service Quality Manager Do?
A service delivery manager plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands.
Updated December 22, 2021
According to our data, in percentages, these are the top job types available for quality service manager.
Updated December 19, 2021
Review the purpose and objectives of a comprehensive quality assurance program, identify common quality assurance practices, examine the purpose, benefits, and methods of interaction monitoring, and explore the role of benchmarking in the service desk environment.
Updated December 19, 2021
With intensifying competition, service delivery manager requirements are dramatically escalating across the industrial spectrum.
Updated December 18, 2021
Duties of a service delivery manager typically involve overseeing a range of functions to facilitate the delivery of superior services to the end-users.
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Explore JobArchitectFrequently Asked Questions About a Service Quality Manager Salaries
What is the average of a Service Quality Manager in Massachusetts?
The Service Quality Manager salary range is from $123,866 to $156,047, and the average Service Quality Manager salary is $140,605/year in Massachusetts.
The Service Quality Manager's salary will change in different locations.
Which location pays the highest Service Quality Manager salary in the United States?
The Service Quality Manager salary in San Jose, CA is $162,956
which is the highest in the US.
What kinds of reasons will influence the Service Quality Manager's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Quality Manager.
What is the growth rate of the Service Quality Manager's salary?
If you are thinking of becoming a Service Quality Manager or planning the next step in your career, find the detailed salary report of a Service Quality Manager.
