Service Rep Salaries in Massachusetts
How Much Does a Service Rep Make in Massachusetts?
Updated March 01, 2025
As of March 01, 2025,
the average annual pay of Service Rep in Massachusetts is $48,050.
While Salary.com is seeing that Service Rep salary in MA can go up to $59,371
or down to $36,448, but most earn between $41,977 and $53,976.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Rep
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Similar Job Salaries to Service Rep by Company
Loading results...
| Company | average base salary in (usd) | range |
|---|---|---|
|
Mr. Handyman of Cape Cod and the Islands
Customer Service Rep
|
$60,321/yr
|
RANGE: $52,619 - $68,023
|
|
Brockton Hospital
Customer Service Rep
|
$54,847/yr
|
RANGE: $48,277 - $61,416
|
|
Beth Israel Deaconess Medical Center
Patient Service Rep - Needham
|
$61,187/yr
|
RANGE: $54,162 - $68,213
|
|
Signature Healthcare, MA
Customer Service Rep
|
$54,847/yr
|
RANGE: $48,277 - $61,416
|
|
MASS
Business Service Rep.
|
$71,404/yr
|
RANGE: $62,521 - $80,287
|
|
EO of Labor & Work Dvlpmnt
Job Service Rep II
|
$61,269/yr
|
RANGE: $54,495 - $68,042
|
|
Spaulding Hospital - Boston and Cambridge
Patient Service Rep
|
$63,669/yr
|
RANGE: $56,529 - $70,810
|
|
Axelon
Customer Service Rep
|
$61,525/yr
|
RANGE: $53,399 - $69,650
|
|
Careerbuilder-US
Customer Service Rep
|
$62,283/yr
|
RANGE: $54,057 - $70,508
|
|
Atlantic Refrigeration of Hudson
Dispatcher - Customer Service Rep
|
$69,591/yr
|
RANGE: $59,027 - $80,155
|
Top 10 Highest Paying Cities For Service Rep Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Rep can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Rep job salaries in Massachusetts.
Some cities can pay higher salaries for Service Rep jobs, which can indicate that there is a large demand for Service Rep positions in this city.
The following table shows top 10 cities where the Service Rep salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Service Rep salary is $49,507 in Boston,
which is higher than the national average. There are 36 cities' Service Rep salary higher than national average in Massachusetts.
The average salary for a Service Rep in Massachusetts is $48,050,
but we found that the city with the highest salary for Service Rep jobs is Boston, MA, and it is higher than Cambridge.
Service Rep jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $49,507 | $4,126 | $952 | $24 |
| Cambridge | $49,507 | $4,126 | $952 | $24 |
| Waltham | $49,507 | $4,126 | $952 | $24 |
| Newton | $49,507 | $4,126 | $952 | $24 |
| Arlington | $49,507 | $4,126 | $952 | $24 |
| Brookline | $49,507 | $4,126 | $952 | $24 |
| Lynn | $49,507 | $4,126 | $952 | $24 |
| Malden | $49,507 | $4,126 | $952 | $24 |
| Medford | $49,507 | $4,126 | $952 | $24 |
| Quincy | $49,507 | $4,126 | $952 | $24 |
What Does a Service Rep Do?
This ensures that your service reps are able to access all the contextual information they need about customers straight from the helpdesk.
Updated December 22, 2021
Your service reps can thus route the tickets to the concerned people and ensure there’s no miscommunication anywhere in the process.
Updated December 21, 2021
You can speak to a live customer service rep by calling them only since there is no live chat facility.
Updated December 04, 2021
To access important contextual information about a customer, the service rep will require access to a.
Updated November 21, 2021
Now that you have a fair understanding of what a customer service rep does, let’s dive deeper into their responsibilities and objectives.
Updated November 17, 2021
Empower Your Talent Strategy with Salary.com's Skills Library.
Struggling with Managing Your Job Descriptions?
View Job Skills and Competency Data for more than 15,000 Job Titles, 18 Industries, and 26 Job Families.
Skills LibraryOur job description management tool- JobArchitect streamlines your job description process. Say goodbye to the hassle of crafting job descriptions.
Explore JobArchitectFrequently Asked Questions About a Service Rep Salaries
What is the average of a Service Rep in Massachusetts?
The Service Rep salary range is from $41,977 to $53,976, and the average Service Rep salary is $48,050/year in Massachusetts.
The Service Rep's salary will change in different locations.
Which location pays the highest Service Rep salary in the United States?
The Service Rep salary in San Jose, CA is $55,425
which is the highest in the US.
What kinds of reasons will influence the Service Rep's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Rep.
What is the growth rate of the Service Rep's salary?
If you are thinking of becoming a Service Rep or planning the next step in your career, find the detailed salary report of a Service Rep.
