Service Support Analyst Salaries in Massachusetts
How Much Does a Service Support Analyst Make in Massachusetts?
Updated April 01, 2025
As of April 01, 2025,
the average annual pay of Service Support Analyst in Massachusetts is $75,530.
While Salary.com is seeing that Service Support Analyst salary in MA can go up to $89,994
or down to $56,484, but most earn between $65,560 and $83,101.
Salary ranges can vary widely depending on many important factors,
including education, certifications, additional skills, and your experience levels.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Related Job Titles to Service Support Analyst
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Similar Job Salaries to Service Support Analyst by Company
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| Company | average base salary in (usd) | range |
|---|---|---|
|
Nixon Peabody LLP
4321 - IT Service Support Analyst
|
$94,713/yr
|
RANGE: $85,435 - $103,990
|
|
Pearson
Customer Service Technical Support Analyst
|
$68,565/yr
|
RANGE: $60,480 - $76,650
|
|
IT Solutions LLC
Systems Support Analyst, Executive Support
|
$97,747/yr
|
RANGE: $87,460 - $108,034
|
|
I.T. Solutions, Inc.
Systems Support Analyst, Executive Support
|
$97,747/yr
|
RANGE: $87,460 - $108,034
|
|
Mindlance
Business Analyst - Application Support Analyst
|
$106,663/yr
|
RANGE: $98,154 - $115,173
|
|
TPI Composites, Inc
Analyst, IT/OT Support
|
$94,977/yr
|
RANGE: $84,475 - $105,478
|
|
Veryon
Customer Support Analyst
|
$64,605/yr
|
RANGE: $57,794 - $71,416
|
|
Planet Professional
Coding Support Analyst
|
$76,739/yr
|
RANGE: $69,046 - $84,431
|
|
Schneider Electric
Customer Support Analyst
|
$85,605/yr
|
RANGE: $75,548 - $95,662
|
|
ASM Research, An Accenture Federal Services Company
Support Center Analyst
|
$97,747/yr
|
RANGE: $87,460 - $108,034
|
Top 10 Highest Paying Cities For Service Support Analyst Jobs in Massachusetts
It is important to understand how location impacts your career prospects in the United States.
There are some cities where a Service Support Analyst can find a job easily with a greater salary paid then achieve a higher standard of living.
Below is the top cities list for Service Support Analyst job salaries in Massachusetts.
Some cities can pay higher salaries for Service Support Analyst jobs, which can indicate that there is a large demand for Service Support Analyst positions in this city.
The following table shows top 10 cities where the Service Support Analyst salary is higher than other cities in Massachusetts.
Boston takes first place in this list, followed by Cambridge, Waltham.
The Service Support Analyst salary is $77,403 in Boston,
which is higher than the national average. There are 36 cities' Service Support Analyst salary higher than national average in Massachusetts.
The average salary for a Service Support Analyst in Massachusetts is $75,530,
but we found that the city with the highest salary for Service Support Analyst jobs is Boston, MA, and it is higher than Cambridge.
Service Support Analyst jobs in Boston can have the opportunity to earn higher salaries than in other cities in Massachusetts.
| CITY | ANNUAL SALARY | MONTHLY PAY | WEEKLY PAY | HOURLY WAGE |
| Boston | $77,403 | $6,450 | $1,489 | $37 |
| Cambridge | $77,403 | $6,450 | $1,489 | $37 |
| Waltham | $77,403 | $6,450 | $1,489 | $37 |
| Newton | $77,403 | $6,450 | $1,489 | $37 |
| Arlington | $77,403 | $6,450 | $1,489 | $37 |
| Brookline | $77,403 | $6,450 | $1,489 | $37 |
| Lynn | $77,403 | $6,450 | $1,489 | $37 |
| Malden | $77,403 | $6,450 | $1,489 | $37 |
| Medford | $77,403 | $6,450 | $1,489 | $37 |
| Quincy | $77,403 | $6,450 | $1,489 | $37 |
What Does a Service Support Analyst Do?
Specifically the Service Desk Technical Analyst will have an excellent level of understanding of the following areas:.
Updated September 28, 2021
So, what do employees of a service desk do? Let’s look at the service desk support analyst role, including typical responsibilities.
Updated December 22, 2021
UPMC Health Plan has an exciting opportunity for a full-time Customer Service Analyst to support the Pharmacy Services department.
Updated December 14, 2021
Team partnership – service desk analysts routinely work with other IT personnel to resolve user issues, so they need to collaborate with team members and coworkers.
Updated December 13, 2021
Relevant industry and professional recognition and certification of achievement of skills and knowledge, For example Service Desk Institute (SDI) Analyst qualification, ITIL Foundation version 3 or later.
Updated December 12, 2021
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Explore JobArchitectFrequently Asked Questions About a Service Support Analyst Salaries
What is the average of a Service Support Analyst in Massachusetts?
The Service Support Analyst salary range is from $65,560 to $83,101, and the average Service Support Analyst salary is $75,530/year in Massachusetts.
The Service Support Analyst's salary will change in different locations.
Which location pays the highest Service Support Analyst salary in the United States?
The Service Support Analyst salary in San Jose, CA is $87,536
which is the highest in the US.
What kinds of reasons will influence the Service Support Analyst's salary?
Besides the location, employees' education degree, related skills, and work experience also will influence the salary.
Try to improve your skills and experience to get a higher salary for the position of Service Support Analyst.
What is the growth rate of the Service Support Analyst's salary?
If you are thinking of becoming a Service Support Analyst or planning the next step in your career, find the detailed salary report of a Service Support Analyst.
