As of September 01, 2026, the average annual salary for Customer Support Director in Massachusetts is $207,207, equivalent to $100 per hour, $3,985 weekly, or $17,267 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for Customer Support Director in cities like San Jose, Santa Clara, and San Francisco.
Annually Salaries for Customer Support Director in Massachusetts vary widely, spanning from $167,651 to $245,691. Most professionals fall between the 25th percentile ($186,502) and 75th percentile ($227,351), while top earners (90th percentile) make $245,691 per year. This $40,849 pay gap underscores opportunities for salary growth through certifications, specialized skills like Leadership or Supply Chain, or targeting high-paying regions like District of Columbia or California.
Location and experience significantly influence earnings. For example, Massachusetts Customer Support Director often earn 8.8% higher than national averages due to demand from Fortune 52 companies. However, Massachusetts currently ranks 3 nationwide for Customer Support Director job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.
