How much does a Help Desk Engineer make hourly in the United States? The average hourly wage for a Help Desk Engineer in the United States is $53 as of March 26, 2024, but the salary range typically falls between $46 and $59. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Based on HR-reported data: a national average with a geographic differential
Help Desk Engineer Salaries by Percentile
Percentile Hourly Pay Rate Location Last Updated
10th Percentile Help Desk Engineer Salary $41 US March 26, 2024
25th Percentile Help Desk Engineer Salary $46 US March 26, 2024
50th Percentile Help Desk Engineer Salary $53 US March 26, 2024
75th Percentile Help Desk Engineer Salary $59 US March 26, 2024
90th Percentile Help Desk Engineer Salary $66 US March 26, 2024
25% $46 10% $41 90% $66 75% $59 $53 50%(Median) Didn’t find job title? Click
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Help Desk Engineer

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Job Openings for Help Desk Engineer
Nksfb - Los Angeles , CA
NKSFB, LLC is the largest business management firm in the country, with more than 650 employees working from seven offices in the Los Angeles and New York City area. We work alongside the worlds top artists in music, film, and television, as well as athletes, executives, entrepreneurs, and other high achievers, offering a sophisticated range of concierge-style services to meet their lifestyle management needs. Position Title: Helpdesk Engineer Reports To: Helpdesk Supervisor Department: Information Technology Location: Westwood Your Role: The Helpdesk Engineer will assist in daily helpdesk support requests. You will collaborate with the internal helpdesk team, cross-functional departments, and external vendors to troubleshoot and resolve issues. This position requires skills in all areas of Helpdesk support including hardware, software, network connectivity, endpoint security, mobile devices, remote support, user training, and documentation. What Will You Do? Respond and troubleshoot s
- Today
HTC VIVE - Berkeley , CA
About HTC HTC built a vision of the future by combining humanity with technology to unleash our collective imagination. At HTC, we believe that VIVERSE, the combination of virtual and augmented reality, high-speed connectivity, AI, and blockchain – reachable on any device, anytime and anywhere – will reshape the next decade in every industry and influence human beings' social lives. About Your Next Opportunity HTC is seeking an IT Help Desk Engineer to join our IT Operations team. As the IT Help Desk Engineer, your primary responsibility is to assist the team in maintaining and enhancing IT operations. This encompasses assisting efforts in troubleshooting hardware and software issues, asset management, equipment procurement, responding to user inquiries, and basic IT infrastructure upkeep. Job responsibilities include, but are not limited to: Multiple-Platform Support: Troubleshoot issues on Windows and Mac computers, ensuring optimal functionality. User Office Software: Oversee the us
- 1 day ago
ZEPHYR NETWORKS INC - Laguna Hills , CA
Job Description Job Description We are seeking a Help Desk Engineer to join our team! You will resolve computer-related issues for your clients. Responsibilities: Manage Help Desk tickets in a timely manner Provide technical assistance with computer hardware and software Resolve issues for clients via phone, in person, or electronically Recommend hardware and software improvements Track customer issues and resolutions Qualifications: Previous experience in IT, customer service, or other related fields Ability to build rapport with clients Strong troubleshooting and critical thinking skills Positive and professional demeanor Experience in ConnectWise Manage PowerShell scripting Microsoft 365 Azure AD Company Description Zephyr aspires to be the trusted Technology Success Partner of choice delivering intelligent, secure and reliable IT solutions to service sensitive medium and small-sized businesses. Zephyr’s mission is to consistently exceed our clients’ expectations by delivering intel
- 2 days ago
DivergeIT - Torrance , CA
Are you tired of: Not being appreciated for the work you do by your customers? Doing dead end tasks that don’t allow you to grow? Dreading going to work today to just earn a paycheck? Having your workday drag on all day? Wishing you had a job that offered a personal life? Are you are a high-energy eager Geeky Techie kind of person who loves resolving client issues and being their hero? DivergeIT may be the right play for you, especially if you also want to learn cool new stuff on a daily basis. What will you be doing? DivergeIT’s Specialists provide remote support to select clients who possess both Windows and Apple environments. You will be supporting the latest Office 365 and Cloud-based network technologies (Azure, Endpoint manager, MFA) across multiple client environments. You will be working with a team that is diverse in both experience and training. Who are we looking for? We are looking for someone who has 3+ years of Helpdesk experience (MSP is huge plus!). This is NOT a full-
- 3 days ago
Hamilton Barnes 🌳 - St Cloud , MN
We're hiring a Help Desk Engineer for a growing Managed Service Provider in St. Cloud, Minnesota. The ideal candidate will be tasked with the triage of Tier I and Tier II Help Desk Tickets. You will occasionally travel to customer sites in the area and configure Routers & Switches and firewalls. (This is a permanemt position, and is not available via C2C) Responsibilities Break/Fix/Troubleshoot - Network Hardware and Software Travel to customer sites in the area to provide technical support Support & Management of Network & Systems Infrastructures Required Skills Microsoft/Windows Server Experience Ticketing Systems Experience Exposure to a Networking Environment If you'd like to hear more, APPLY NOW!
- 3 days ago
NKSFB - Los Angeles , CA
NKSFB, LLC is the largest business management firm in the country, with more than 650 employees working from seven offices in the Los Angeles and New York City area. We work alongside the world’s top artists in music, film, and television, as well as athletes, executives, entrepreneurs, and other high achievers, offering a sophisticated range of concierge-style services to meet their lifestyle management needs. Position Title: Helpdesk Engineer Reports To: Helpdesk Supervisor Department: Information Technology Location: Westwood Your Role: The Helpdesk Engineer will assist in daily helpdesk support requests. You will collaborate with the internal helpdesk team, cross-functional departments, and external vendors to troubleshoot and resolve issues. This position requires skills in all areas of Helpdesk support including hardware, software, network connectivity, endpoint security, mobile devices, remote support, user training, and documentation. What Will You Do? Respond and troubleshoot
- 3 days ago

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Understand the total hourly compensation opportunity for a Help Desk Engineer, hourly wage plus other pay elements

Average Hourly Wage

Core compensation

 
 
 
46
59
53

Average Total Hourly Cash Compensation

Includes base and short-term incentives

 
 
 
49
64
56
These charts show the average hourly wage (core compensation), as well as the average total hourly cash compensation for the job of Help Desk Engineer in the United States. The average hourly rate for Help Desk Engineer ranges from $46 to $59 with the average hourly pay of $53. The total hourly cash compensation, which includes base and short-term incentives, can vary anywhere from $49 to $64 with the average total hourly cash compensation of $56.

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46
59

 

Skills associated with Help Desk Engineer: requests

Jobs with a similar salary range to Help Desk Engineer : Reception Manager, It Helpdesk Administrator, Itsm Manager