As of January 01, 2026, the average annual salary for IT Customer Support in North Carolina is $68,902, equivalent to $33 per hour, $1,325 weekly, or $5,742 monthly. These figures, sourced from Salary.com’s real-time job posting scans, highlight competitive earning potential for IT Customer Support in cities like Santa Clara, San Jose, and Fremont.

Annually Salaries for IT Customer Support in North Carolina vary widely, spanning from $59,073 to $91,171. Most professionals fall between the 25th percentile ($63,757) and 75th percentile ($80,559), while top earners (90th percentile) make $91,171 per year. This $16,802 pay gap underscores opportunities for salary growth through certifications, specialized skills like Troubleshooting or Microsoft Office, or targeting high-paying regions like District of Columbia or California.

Location and experience significantly influence earnings. For example, North Carolina IT Customer Support often earn 5.0% lower than national averages due to demand from Fortune 42 companies. However, North Carolina currently ranks 36 nationwide for IT Customer Support job salary. Professionals are advised to focus on high-growth sectors like to offset market challenges.

Based on HR-reported data: a national average with a geographic differential
IT Customer Support Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile IT Customer Support Salary $59,073 NC January 01, 2026
25th Percentile IT Customer Support Salary $63,757 NC January 01, 2026
50th Percentile IT Customer Support Salary $68,902 NC January 01, 2026
75th Percentile IT Customer Support Salary $80,559 NC January 01, 2026
90th Percentile IT Customer Support Salary $91,171 NC January 01, 2026
25% $63,757 10% $59,073 90% $91,171 75% $80,559 $68,902 50%(Median) Didn’t find job title? Click
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Check out IT Customer Support jobs in North Carolina

IT Hardware/Network Support Technician with Security Clearance

22nd Century Technologies, Inc. - elizabeth city nc, NC

Head of Customer Support

Confidential - Charlotte, NC

IT Support Assistant

MB Haynes Corporation - Asheville, NC

IT Support Analyst

Videndum plc - MacGregor Park, NC

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What is A IT Customer Support ?

IT Customer Support professionals are responsible for assisting users with technical issues related to hardware, software, and network systems. They provide troubleshooting assistance, resolve inquiries, and ensure customer satisfaction through effective communication and problem-solving skills. The salary for IT Customer Support roles varies based on experience, location, and the complexity of the support provided. Entry-level positions typically start at a lower range, while experienced professionals or those in specialized roles can command higher salaries. Additional factors influencing sa...

Source: (as of 06/04/2025). Read more from

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Location Avg. Salary Date Updated
Location Aberdeen, NC Avg. Salary $68,117 Date Updated January 01, 2026
Location Advance, NC Avg. Salary $71,122 Date Updated January 01, 2026
Location Ahoskie, NC Avg. Salary $71,443 Date Updated January 01, 2026
Location Alamance, NC Avg. Salary $71,099 Date Updated January 01, 2026
Location Albemarle, NC Avg. Salary $71,965 Date Updated January 01, 2026
Location Albertson, NC Avg. Salary $68,898 Date Updated January 01, 2026
Location Alexander, NC Avg. Salary $70,462 Date Updated January 01, 2026
Location Alexis, NC Avg. Salary $74,011 Date Updated January 01, 2026
Location Alliance, NC Avg. Salary $69,688 Date Updated January 01, 2026
Location Almond, NC Avg. Salary $69,795 Date Updated January 01, 2026
Job Openings for IT Customer Support in North Carolina

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