Provide training performance feedback to the training team including monitoring sessions, evaluations, performance improvement planning, coaching and feedback.
December 18, 2022
Works autonomously within established procedures and practices.
January 21, 2023
Demonstrated leadership in designing, developing and delivering training programs and initiatives for the business.
February 11, 2023
Design, develop and deliver quality learning programs, leveraging a variety of methods, tools and channels to engage Customer Call Center employees to build skills.
March 03, 2023
Schedule resources to facilitate training.
March 14, 2023
Develop effective relationships with business leaders and teammates, and a deep understanding of the business and culture, to connect learning needs and training offerings to the business strategy.
April 02, 2023
Lead the implementation of a training curriculum that supports new hire onboarding, teammate development and retention.
April 07, 2023
Drive results while balancing multiple priorities in a customer service setting while building employee engagement.
May 01, 2023
Understand computer hardware and software, especially word processing, spreadsheets, and email.
May 18, 2023
