Complaints Manager Salary in Erie, Pennsylvania

How much does a Complaints Manager make in Erie, PA?

As of March 01, 2025, the average annual salary for a Complaints Manager in Erie, PA is $123,389. According to Salary.com, salaries can range from a low of $95,846 to a high of $155,995, with most professionals earning between $108,972 and $140,456.

Search Complaints Manager Jobs in Erie, PA

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a Complaints Manager

$108,972 to $140,456

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Complaints Manager Salary:
Select State
Select City in PA
Choose Similar Job
Pick Related Category
View Cost of Living in Erie, Pennsylvania

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Complaints Manager

Review the job openings and experience requirements for the Complaints Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Complaints Manager.

Search Complaints Manager Job Openings

Job Openings for Complaints Manager in Erie, PA

What does a Complaints Manager do?

Common responsibilities of a Complaints Manager

Support the analysis of customer complaints including coordination of activities with customers, detailed failure analysis, and reporting to customer using customer portals.

October 02, 2022

Manage all aspects of quality systems, such as documentation, trainings, change controls, quality agreements and computer system validations as necessary for complaint handling.

December 28, 2022

Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.

February 02, 2023

Manages QA personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews.

February 04, 2023

Participate in external and internal regulatory audits and regulatory processes as required for matters related to Complaints and Regulatory.

March 22, 2023

Provide expertise and guidance in interpreting global governmental regulations, agency guidelines and internal procedures related to product complaints, product recall and records management to assure continued compliance across all Cell Therapy GMP operations.

April 07, 2023

Leading the clinical quality audiologist team in making determinations as to potential reportability of complaints to regulatory agencies globally, and collaborating with Regulatory Affairs and global Field Staff to ensure appropriate information is collected for reportability.

April 08, 2023

Review completed complaint files to ensure compliance to business requirements as well as regulatory requirements.

April 25, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Complaints Manager Salary By Experience Levels in Erie, PA

How much should you be earning in Complaints Manager in Erie, PA based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Complaints Manager in Erie, PA

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Complaints Manager Salary By Level of Education in Erie, PA

Do you know how much should you be paid for a Complaints Manager position in Erie, PA based on your education level?

Tell us about your education and see an estimate of earnings for Complaints Manager in Erie, PA and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Complaints Manager in Erie, PA

Average Base Salary

Core compensation

108972

140456

123389

Average Total Cash Compensation

Includes base and annual incentives

116453

155501

133611

What is the average salary for Complaints Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Complaints Manager in Erie, PA. The base salary for Complaints Manager ranges from $108,972 to $140,456 with the average base salary of $123,389. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $116,453 to $155,501 with the average total cash compensation of $133,611.

View Average Salary for Complaints Manager as table

	Average Salary	Average Salary Range
Base Salary	$123,389	$108,972 - $140,456
Bonus	$10,222	$7,481 - $15,045
Total Pay	$133,611	$116,453 - $155,501

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Complaints Manager Salary Near Erie, PA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Erie, PA
CITY, STATE Jamestown, NY	AVERAGE SALARY RANGE $111,696 - $143,967	COMPARE TO Erie, PA
CITY, STATE Buffalo, NY	AVERAGE SALARY RANGE $115,142 - $148,409	COMPARE TO Erie, PA
CITY, STATE Youngstown, OH	AVERAGE SALARY RANGE $111,071 - $143,162	COMPARE TO Erie, PA
CITY, STATE Euclid, OH	AVERAGE SALARY RANGE $116,325 - $149,934	COMPARE TO Erie, PA
CITY, STATE Niagara Falls, NY	AVERAGE SALARY RANGE $114,906 - $148,105	COMPARE TO Erie, PA
CITY, STATE Cleveland, OH	AVERAGE SALARY RANGE $116,419 - $150,055	COMPARE TO Erie, PA

See salaries for Complaints Manager in locations close to Erie, PA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Erie, Pennsylvania

Erie (/ˈɪəri/; EER-ee) is a city on the south shore of Lake Erie and the county seat of Erie County, Pennsylvania, United States. Named for the lake and the Native American Erie people who lived in the area until the mid-17th century, Erie is the fourth-largest city in Pennsylvania, as well as the largest city in Northwestern Pennsylvania, with a population of 101,786 at the 2010 census. The estimated population in 2017 had decreased to 97,369. The Erie metropolitan area, equivalent to all of Erie County, consists of 276,207 residents. The Erie-Meadville, PA Combined Statistical Area has a pop...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Complaints Manager in Erie, PA

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Complaints EO Manager	LOCATION Erie, PA	MINIMUM SALARY $90,814	MAXIMUM SALARY $117,478
JOB TITLE Complaints Specialist	LOCATION Erie, PA	MINIMUM SALARY $47,131	MAXIMUM SALARY $59,063
JOB TITLE Complaints Investigator	LOCATION Erie, PA	MINIMUM SALARY $68,145	MAXIMUM SALARY $103,524
JOB TITLE Complaints Handler	LOCATION Erie, PA	MINIMUM SALARY $26,923	MAXIMUM SALARY $32,710
JOB TITLE Complaints Officer	LOCATION Erie, PA	MINIMUM SALARY $88,215	MAXIMUM SALARY $110,801
JOB TITLE Utility Complaints Investigator	LOCATION Erie, PA	MINIMUM SALARY $81,272	MAXIMUM SALARY $105,657

The Complaints Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Erie, PA that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.