Complaints Manager Salary in Roanoke, Virginia

How much does a Complaints Manager make in Roanoke, VA?

As of March 01, 2025, the average annual salary for a Complaints Manager in Roanoke, VA is $123,389. According to Salary.com, salaries can range from a low of $95,846 to a high of $155,995, with most professionals earning between $108,972 and $140,456.

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Salary range for a Complaints Manager

$108,972 to $140,456

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Complaints Manager

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Job Openings for Complaints Manager in Roanoke, VA

What does a Complaints Manager do?

Common responsibilities of a Complaints Manager

Support the analysis of customer complaints including coordination of activities with customers, detailed failure analysis, and reporting to customer using customer portals.

October 02, 2022

Manage all aspects of quality systems, such as documentation, trainings, change controls, quality agreements and computer system validations as necessary for complaint handling.

December 28, 2022

Demonstrated ability to influence areas not under direct control to achieve objectives and effectively communicate challenging goals & objectives.

February 02, 2023

Manages QA personnel, including organizing and prioritizing daily tasks, performing training, and writing performance reviews.

February 04, 2023

Participate in external and internal regulatory audits and regulatory processes as required for matters related to Complaints and Regulatory.

March 22, 2023

Provide expertise and guidance in interpreting global governmental regulations, agency guidelines and internal procedures related to product complaints, product recall and records management to assure continued compliance across all Cell Therapy GMP operations.

April 07, 2023

Leading the clinical quality audiologist team in making determinations as to potential reportability of complaints to regulatory agencies globally, and collaborating with Regulatory Affairs and global Field Staff to ensure appropriate information is collected for reportability.

April 08, 2023

Review completed complaint files to ensure compliance to business requirements as well as regulatory requirements.

April 25, 2023

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Complaints Manager Salary By Experience Levels in Roanoke, VA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Complaints Manager Salary By Level of Education in Roanoke, VA

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Average Salary Range for Complaints Manager in Roanoke, VA

Average Base Salary

Core compensation

108972

140456

123389

Average Total Cash Compensation

Includes base and annual incentives

116453

155501

133611

What is the average salary for Complaints Manager in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Complaints Manager in Roanoke, VA. The base salary for Complaints Manager ranges from $108,972 to $140,456 with the average base salary of $123,389. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $116,453 to $155,501 with the average total cash compensation of $133,611.

View Average Salary for Complaints Manager as table

	Average Salary	Average Salary Range
Base Salary	$123,389	$108,972 - $140,456
Bonus	$10,222	$7,481 - $15,045
Total Pay	$133,611	$116,453 - $155,501

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Complaints Manager Salary Near Roanoke, VA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Roanoke, VA
CITY, STATE Lynchburg, VA	AVERAGE SALARY RANGE $108,170 - $139,422	COMPARE TO Roanoke, VA
CITY, STATE Beckley, WV	AVERAGE SALARY RANGE $106,483 - $137,249	COMPARE TO Roanoke, VA
CITY, STATE Greensboro, NC	AVERAGE SALARY RANGE $112,709 - $145,273	COMPARE TO Roanoke, VA
CITY, STATE High Point, NC	AVERAGE SALARY RANGE $113,382 - $146,141	COMPARE TO Roanoke, VA
CITY, STATE Winston Salem, NC	AVERAGE SALARY RANGE $113,099 - $145,776	COMPARE TO Roanoke, VA
CITY, STATE Burlington, NC	AVERAGE SALARY RANGE $112,214 - $144,635	COMPARE TO Roanoke, VA

See salaries for Complaints Manager in locations close to Roanoke, VA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Roanoke, Virginia

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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