Customer Care Lead Salary in Hopkinsville, KY

How much does a Customer Care Lead make in Hopkinsville, KY?

As of April 01, 2025, the average annual salary for a Customer Care Lead in Hopkinsville, KY is $59,823. According to Salary.com, salaries can range from a low of $47,573 to a high of $75,028, with most professionals earning between $53,411 and $67,782.

Search Customer Care Lead Jobs in Hopkinsville, KY

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a Customer Care Lead

$53,411 to $67,782

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Customer Care Lead Salary:
Select State
Select City in KY
Choose Similar Job
Pick Related Category
View Cost of Living in Hopkinsville, Kentucky

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Customer Care Lead

Review the job openings and experience requirements for the Customer Care Lead job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Customer Care Lead.

Search Customer Care Lead Job Openings

Job Openings for Customer Care Lead in Hopkinsville, KY

What does a Customer Care Lead do?

Common responsibilities of a Customer Care Lead

Create both technical and interpersonal skills training that contribute to a culture of learning at the contact centers.

September 09, 2022

Answers customer inquiries, including incoming queue calls when scheduled to resolve customer concerns.

January 04, 2023

Monitor and evaluate agent calls for quality assurance and compliance through establish quality assurance programs.

February 05, 2023

Demonstrate English language competency in both oral and written communication modes for both internal and external communications, especially in repair order work and troubleshooting activities.

February 25, 2023

Works cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results.

February 28, 2023

Provides escalating support to Customer Care Team, providing mentoring and coaching to the Customer Care Center employees as needed and monitoring associates to ensure incoming and outgoing phone and other contacts are addressed according to Company goals.

March 04, 2023

Support training of employees by reviewing training resources, instructing and assisting with workstation setup and distributing reference material to streamline transition of new hires into department functions.

March 06, 2023

Handle all calls in a professional manner and uses independent judgment to provide options and resolution with each customer.

March 08, 2023

Manage all time keeping in Kronos for agent scheduling and administers appropriate progressive disciplinary action if infractions are recorded.

April 07, 2023

Assist with department initiatives by participating in assigned projects and assuming supervisory duties as required to support delivery of effective client and customer care programs and ensure team alignment with business goals.

May 13, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Customer Care Lead Salary By Experience Levels in Hopkinsville, KY

How much should you be earning in Customer Care Lead in Hopkinsville, KY based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Customer Care Lead in Hopkinsville, KY

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Care Lead Salary By Level of Education in Hopkinsville, KY

Do you know how much should you be paid for a Customer Care Lead position in Hopkinsville, KY based on your education level?

Tell us about your education and see an estimate of earnings for Customer Care Lead in Hopkinsville, KY and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Care Lead in Hopkinsville, KY

Average Base Salary

Core compensation

53411

67782

59823

Average Total Cash Compensation

Includes base and annual incentives

55137

71057

62192

What is the average salary for Customer Care Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Lead in Hopkinsville, KY. The base salary for Customer Care Lead ranges from $53,411 to $67,782 with the average base salary of $59,823. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,137 to $71,057 with the average total cash compensation of $62,192.

View Average Salary for Customer Care Lead as table

	Average Salary	Average Salary Range
Base Salary	$59,823	$53,411 - $67,782
Bonus	$2,369	$1,726 - $3,275
Total Pay	$62,192	$55,137 - $71,057

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Care Lead Salary Near Hopkinsville, KY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Hopkinsville, KY
CITY, STATE Clarksville, TN	AVERAGE SALARY RANGE $53,595 - $68,015	COMPARE TO Hopkinsville, KY
CITY, STATE Bowling Green, KY	AVERAGE SALARY RANGE $54,010 - $68,542	COMPARE TO Hopkinsville, KY
CITY, STATE Hendersonville, TN	AVERAGE SALARY RANGE $56,253 - $71,389	COMPARE TO Hopkinsville, KY
CITY, STATE Nashville, TN	AVERAGE SALARY RANGE $56,337 - $71,495	COMPARE TO Hopkinsville, KY
CITY, STATE Owensboro, KY	AVERAGE SALARY RANGE $55,856 - $70,885	COMPARE TO Hopkinsville, KY
CITY, STATE Franklin, TN	AVERAGE SALARY RANGE $56,141 - $71,246	COMPARE TO Hopkinsville, KY

See salaries for Customer Care Lead in locations close to Hopkinsville, KY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Hopkinsville, Kentucky

Hopkinsville is a home rule-class city in and the county seat of Christian County, Kentucky, United States. The population at the 2010 census was 31,577. Hopkinsville is located south of the center of Christian County at 36°51′17″N 87°29′20″W / 36.85472°N 87.48889°W / 36.85472; -87.48889 (36.854712, -87.488872). Madisonville is 35 miles (56 km) to the north, Russellville is 35 miles (56 km) to the east, Oak Grove is 15 miles to the south, and Clarksville, Tennessee, is 26 miles (42 km) to the south. According to the United States Census Bureau, Hopkinsville has a total area of 30.8 square m...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Care Lead in Hopkinsville, KY

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Care Team Lead	LOCATION Hopkinsville, KY	MINIMUM SALARY $57,138	MAXIMUM SALARY $72,178
JOB TITLE Customer Care Team Leader	LOCATION Hopkinsville, KY	MINIMUM SALARY $51,500	MAXIMUM SALARY $65,000
JOB TITLE Customer Lead	LOCATION Hopkinsville, KY	MINIMUM SALARY $36,607	MAXIMUM SALARY $44,551
JOB TITLE Customer Care Executive	LOCATION Hopkinsville, KY	MINIMUM SALARY $193,890	MAXIMUM SALARY $230,290
JOB TITLE Customer Care Supervisor	LOCATION Hopkinsville, KY	MINIMUM SALARY $59,700	MAXIMUM SALARY $76,800
JOB TITLE Customer Care Director	LOCATION Hopkinsville, KY	MINIMUM SALARY $133,900	MAXIMUM SALARY $168,200

The Customer Care Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Hopkinsville, KY that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

53411

67782

About Hopkinsville, Kentucky Hopkinsville is a home rule-class city in and the county seat of Christian County, Kentucky, United States. The population at the 2010 census was 31,5....More

Hopkinsville, Kentucky area prices were up 1.2% from a year ago

Customer Care Lead Salary in popular cities: Louisville, Lexington, Bowling Green

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Customer Care Lead : Energy Associate, City Librarian, Science Librarian