Customer Care Lead Salary in Tallahassee, FL

How much does a Customer Care Lead make in Tallahassee, FL?

As of April 01, 2025, the average annual salary for a Customer Care Lead in Tallahassee, FL is $59,543. According to Salary.com, salaries can range from a low of $47,351 to a high of $74,678, with most professionals earning between $53,162 and $67,465.

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Salary range for a Customer Care Lead

$53,162 to $67,465

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Customer Care Lead

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Job Openings for Customer Care Lead in Tallahassee, FL

What does a Customer Care Lead do?

Common responsibilities of a Customer Care Lead

Create both technical and interpersonal skills training that contribute to a culture of learning at the contact centers.

September 09, 2022

Answers customer inquiries, including incoming queue calls when scheduled to resolve customer concerns.

January 04, 2023

Monitor and evaluate agent calls for quality assurance and compliance through establish quality assurance programs.

February 05, 2023

Demonstrate English language competency in both oral and written communication modes for both internal and external communications, especially in repair order work and troubleshooting activities.

February 25, 2023

Works cooperatively and collaboratively with all levels of employees, management, and external agencies to maximize performance, creativity, problem solving, and results.

February 28, 2023

Provides escalating support to Customer Care Team, providing mentoring and coaching to the Customer Care Center employees as needed and monitoring associates to ensure incoming and outgoing phone and other contacts are addressed according to Company goals.

March 04, 2023

Support training of employees by reviewing training resources, instructing and assisting with workstation setup and distributing reference material to streamline transition of new hires into department functions.

March 06, 2023

Handle all calls in a professional manner and uses independent judgment to provide options and resolution with each customer.

March 08, 2023

Manage all time keeping in Kronos for agent scheduling and administers appropriate progressive disciplinary action if infractions are recorded.

April 07, 2023

Assist with department initiatives by participating in assigned projects and assuming supervisory duties as required to support delivery of effective client and customer care programs and ensure team alignment with business goals.

May 13, 2023

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Customer Care Lead Salary By Experience Levels in Tallahassee, FL

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Care Lead Salary By Level of Education in Tallahassee, FL

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Care Lead in Tallahassee, FL

Average Base Salary

Core compensation

53162

67465

59543

Average Total Cash Compensation

Includes base and annual incentives

54879

70726

61901

What is the average salary for Customer Care Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Lead in Tallahassee, FL. The base salary for Customer Care Lead ranges from $53,162 to $67,465 with the average base salary of $59,543. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $54,879 to $70,726 with the average total cash compensation of $61,901.

View Average Salary for Customer Care Lead as table

	Average Salary	Average Salary Range
Base Salary	$59,543	$53,162 - $67,465
Bonus	$2,358	$1,718 - $3,260
Total Pay	$61,901	$54,879 - $70,726

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Care Lead Salary Near Tallahassee, FL

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Tallahassee, FL
CITY, STATE Valdosta, GA	AVERAGE SALARY RANGE $52,805 - $67,014	COMPARE TO Tallahassee, FL
CITY, STATE Albany, GA	AVERAGE SALARY RANGE $52,776 - $66,976	COMPARE TO Tallahassee, FL
CITY, STATE Dothan, AL	AVERAGE SALARY RANGE $51,067 - $64,807	COMPARE TO Tallahassee, FL
CITY, STATE Gainesville, FL	AVERAGE SALARY RANGE $53,702 - $68,151	COMPARE TO Tallahassee, FL
CITY, STATE Jacksonville, FL	AVERAGE SALARY RANGE $55,613 - $70,576	COMPARE TO Tallahassee, FL
CITY, STATE Columbus, GA	AVERAGE SALARY RANGE $52,467 - $66,584	COMPARE TO Tallahassee, FL

See salaries for Customer Care Lead in locations close to Tallahassee, FL. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Tallahassee, Florida

Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. Tallahassee became the capital of Florida, then the Florida Territory, in 1824. In 2017, the population was 191,049, making it the 7th-largest city in the U.S state of Florida, and the 126th-largest city in the United States. The population of the Tallahassee metropolitan area was 382,627 as of 2017[update]. Tallahassee is the largest city in the Florida Panhandle region, and the main center for trade and agriculture in the Florida Big Bend and S...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Care Team Leader	LOCATION Tallahassee, FL	MINIMUM SALARY $51,200	MAXIMUM SALARY $64,700
JOB TITLE Customer Lead	LOCATION Tallahassee, FL	MINIMUM SALARY $36,607	MAXIMUM SALARY $44,551
JOB TITLE Customer Care Executive	LOCATION Tallahassee, FL	MINIMUM SALARY $192,990	MAXIMUM SALARY $229,290
JOB TITLE Customer Care Supervisor	LOCATION Tallahassee, FL	MINIMUM SALARY $59,500	MAXIMUM SALARY $76,400
JOB TITLE Customer Care Director	LOCATION Tallahassee, FL	MINIMUM SALARY $133,300	MAXIMUM SALARY $167,400

The Customer Care Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Tallahassee, FL that might be a good fit for the type of job and salary you are looking for.

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53162

67465

About Tallahassee, Florida Tallahassee (/ˌtæləˈhæsi/) is the capital city of the U.S. state of Florida. It is the county seat and only incorporated municipality in Leon County. ....More

Tallahassee, Florida area prices were up 1.5% from a year ago

Customer Care Lead Salary in popular cities: Jacksonville, Miami, Tampa

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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