Customer Experience Lead Salary in Eugene, OR

How much does a Customer Experience Lead make in Eugene, OR?

As of April 01, 2025, the average annual salary for a Customer Experience Lead in Eugene, OR is $66,184. Salary.com reports that pay typically ranges from $59,090 to $74,989, with most professionals earning between $52,632 and $83,006.

Search Customer Experience Lead Jobs in Eugene, OR

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a Customer Experience Lead

$59,090 to $74,989

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Customer Experience Lead Salary:
Select State
Select City in OR
Choose Similar Job
Pick Related Category
View Cost of Living in Eugene, Oregon

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Customer Experience Lead

Review the job openings and experience requirements for the Customer Experience Lead job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Customer Experience Lead.

Search Customer Experience Lead Job Openings

Job Openings for Customer Experience Lead in Eugene, OR

What does a Customer Experience Lead do?

Common responsibilities of a Customer Experience Lead

Demonstrated experience developing others and ensuring team success by inspiring and enabling team best practices, guidelines, and process improvements.

August 11, 2022

Provide value adds and digital customer experience thought leadership in working within marketing, with business partners, and with digital channel partners.

December 13, 2022

Assisting the manager on duty with the implementation of opening/closing procedures.

January 30, 2023

Develop measurable objectives to evaluate outcomes of implementations and determine future steps and potential to experiences and/or execution approaches (feed outcomes back to continuous improvement cycle).

February 20, 2023

Manage the day-to-day of the inbox, customer escalations, and determine proper staffing levels across channels/views to ensure customer service expectations are met.

February 28, 2023

Monitor Pending tickets for drafts, follow ups, refunds, and additional actions needed and solve whenever possible.

March 18, 2023

Lead complex, enterprise-wide projects implementing new concepts that improve customer journeys and that may impact multiple customer channels and touch points, including retail, dealer, assisted and digital channels.

March 20, 2023

Create modular design systems as they apply to product or marketing experiences and needs, with focus on consistency and attention to the smallest detail.

March 22, 2023

Drive processes and organizational changes that improve the CX Team's efficiency and effectiveness to enhance the overall experience across all stakeholders.

March 24, 2023

Act as the expert on all customer-facing policies and drive cross-functional efforts to improve those policies as needed.

April 05, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Customer Experience Lead Salary By Experience Levels in Eugene, OR

How much should you be earning in Customer Experience Lead in Eugene, OR based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Customer Experience Lead in Eugene, OR

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Experience Lead Salary By Level of Education in Eugene, OR

Do you know how much should you be paid for a Customer Experience Lead position in Eugene, OR based on your education level?

Tell us about your education and see an estimate of earnings for Customer Experience Lead in Eugene, OR and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Experience Lead in Eugene, OR

Average Base Salary

Core compensation

59090

74989

66184

Average Total Cash Compensation

Includes base and annual incentives

60999

78613

68805

What is the average salary for Customer Experience Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Lead in Eugene, OR. The base salary for Customer Experience Lead ranges from $59,090 to $74,989 with the average base salary of $66,184. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $60,999 to $78,613 with the average total cash compensation of $68,805.

View Average Salary for Customer Experience Lead as table

	Average Salary	Average Salary Range
Base Salary	$66,184	$59,090 - $74,989
Bonus	$2,621	$1,909 - $3,624
Total Pay	$68,805	$60,999 - $78,613

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Experience Lead Salary Near Eugene, OR

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Eugene, OR
CITY, STATE Springfield, OR	AVERAGE SALARY RANGE $58,971 - $74,839	COMPARE TO Eugene, OR
CITY, STATE Corvallis, OR	AVERAGE SALARY RANGE $58,835 - $74,665	COMPARE TO Eugene, OR
CITY, STATE Albany, OR	AVERAGE SALARY RANGE $58,859 - $74,696	COMPARE TO Eugene, OR
CITY, STATE Salem, OR	AVERAGE SALARY RANGE $59,690 - $75,750	COMPARE TO Eugene, OR
CITY, STATE Bend, OR	AVERAGE SALARY RANGE $58,437 - $74,161	COMPARE TO Eugene, OR
CITY, STATE Oregon City, OR	AVERAGE SALARY RANGE $61,945 - $78,612	COMPARE TO Eugene, OR

See salaries for Customer Experience Lead in locations close to Eugene, OR. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Eugene, Oregon

According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) is land and 0.02 square miles (0.05 km2) is water. Eugene is at an elevation of 426 feet (130 m). To the north of downtown is Skinner Butte. Northeast of the city is the Coburg Hills. Spencer Butte is a prominent landmark south of the city. Mount Pisgah is southeast of Eugene and includes Mount Pisgah Arboretum and Howard Buford Recreation Area, a Lane County Park. Eugene is surrounded by foothills and forests to the south, east, and west, while t...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Experience Lead in Eugene, OR

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Experience Team Lead	LOCATION Eugene, OR	MINIMUM SALARY $69,085	MAXIMUM SALARY $92,855
JOB TITLE Customer Experience	LOCATION Eugene, OR	MINIMUM SALARY $48,182	MAXIMUM SALARY $58,714
JOB TITLE Customer Experience Coordinator	LOCATION Eugene, OR	MINIMUM SALARY $47,975	MAXIMUM SALARY $58,462
JOB TITLE Customer Experience Analyst	LOCATION Eugene, OR	MINIMUM SALARY $79,641	MAXIMUM SALARY $109,203
JOB TITLE Customer Experience Manager	LOCATION Eugene, OR	MINIMUM SALARY $101,446	MAXIMUM SALARY $134,752
JOB TITLE Customer Experience Senior Manager	LOCATION Eugene, OR	MINIMUM SALARY $141,173	MAXIMUM SALARY $170,920

The Customer Experience Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Eugene, OR that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

59090

74989

About Eugene, Oregon According to the United States Census Bureau, the city has a total area of 43.74 square miles (113.29 km2), of which 43.72 square miles (113.23 km2) i....More

Eugene, Oregon area prices were up 2.5% from a year ago

Customer Experience Lead Salary in popular cities: Portland, Salem, Gresham

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Customer Experience Lead : Energy Associate, City Librarian, Science Librarian