Customer Experience Lead Salary in Huntington, WV

How much does a Customer Experience Lead make in Huntington, WV?

As of March 01, 2025, the average annual salary for a Customer Experience Lead in Huntington, WV is $57,978. Salary.com reports that pay typically ranges from $51,403 to $65,749, with most professionals earning between $45,416 and $72,825.

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Salary range for a Customer Experience Lead

$51,403 to $65,749

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Customer Experience Lead

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Job Openings for Customer Experience Lead in Huntington, WV

What does a Customer Experience Lead do?

Common responsibilities of a Customer Experience Lead

Demonstrated experience developing others and ensuring team success by inspiring and enabling team best practices, guidelines, and process improvements.

August 11, 2022

Provide value adds and digital customer experience thought leadership in working within marketing, with business partners, and with digital channel partners.

December 13, 2022

Assisting the manager on duty with the implementation of opening/closing procedures.

January 30, 2023

Develop measurable objectives to evaluate outcomes of implementations and determine future steps and potential to experiences and/or execution approaches (feed outcomes back to continuous improvement cycle).

February 20, 2023

Manage the day-to-day of the inbox, customer escalations, and determine proper staffing levels across channels/views to ensure customer service expectations are met.

February 28, 2023

Monitor Pending tickets for drafts, follow ups, refunds, and additional actions needed and solve whenever possible.

March 18, 2023

Lead complex, enterprise-wide projects implementing new concepts that improve customer journeys and that may impact multiple customer channels and touch points, including retail, dealer, assisted and digital channels.

March 20, 2023

Create modular design systems as they apply to product or marketing experiences and needs, with focus on consistency and attention to the smallest detail.

March 22, 2023

Drive processes and organizational changes that improve the CX Team's efficiency and effectiveness to enhance the overall experience across all stakeholders.

March 24, 2023

Act as the expert on all customer-facing policies and drive cross-functional efforts to improve those policies as needed.

April 05, 2023

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Customer Experience Lead Salary By Experience Levels in Huntington, WV

How much should you be earning in Customer Experience Lead in Huntington, WV based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Experience Lead Salary By Level of Education in Huntington, WV

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Experience Lead in Huntington, WV

Average Base Salary

Core compensation

51403

65749

57978

Average Total Cash Compensation

Includes base and annual incentives

53067

69423

60475

What is the average salary for Customer Experience Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Lead in Huntington, WV. The base salary for Customer Experience Lead ranges from $51,403 to $65,749 with the average base salary of $57,978. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,067 to $69,423 with the average total cash compensation of $60,475.

View Average Salary for Customer Experience Lead as table

	Average Salary	Average Salary Range
Base Salary	$57,978	$51,403 - $65,749
Bonus	$2,497	$1,664 - $3,674
Total Pay	$60,475	$53,067 - $69,423

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Experience Lead Salary Near Huntington, WV

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Huntington, WV
CITY, STATE Charleston, WV	AVERAGE SALARY RANGE $52,669 - $67,369	COMPARE TO Huntington, WV
CITY, STATE Portsmouth, OH	AVERAGE SALARY RANGE $52,790 - $67,524	COMPARE TO Huntington, WV
CITY, STATE Parkersburg, WV	AVERAGE SALARY RANGE $51,345 - $65,675	COMPARE TO Huntington, WV
CITY, STATE Chillicothe, OH	AVERAGE SALARY RANGE $53,484 - $68,412	COMPARE TO Huntington, WV
CITY, STATE Beckley, WV	AVERAGE SALARY RANGE $52,206 - $66,777	COMPARE TO Huntington, WV
CITY, STATE Columbus, OH	AVERAGE SALARY RANGE $56,772 - $72,618	COMPARE TO Huntington, WV

See salaries for Customer Experience Lead in locations close to Huntington, WV. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Huntington, West Virginia

Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the Guyandotte River. The city lies within the ecoregion of the Western Allegheny Plateau. Most of the city is in Cabell County, for which it is the county seat. A portion of the city, mainly the neighborhood of Westmoreland, is in Wayne County. Huntington is commonly divided into four main sections. The north/south divider is the CSX railroad tracks, while the east/west divider is First Street. Residents of Huntington are called "Huntingtonians." A...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE Customer Experience Coordinator	LOCATION Huntington, WV	MINIMUM SALARY $43,007	MAXIMUM SALARY $55,330
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The Customer Experience Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Huntington, WV that might be a good fit for the type of job and salary you are looking for.

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51403

65749

About Huntington, West Virginia Huntington is in the southwestern corner of West Virginia, on the border with Ohio, on the southern bank of the Ohio River, at the confluence with the....More

Huntington, West Virginia area prices were up 1.2% from a year ago

Customer Experience Lead Salary in popular cities: Charleston, Parkersburg, Morgantown

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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