Customer Experience Lead Salary in Lincoln, NE

How much does a Customer Experience Lead make?

As of December 01, 2024, the average annual pay of Customer Experience Lead in Lincoln, NE is $60,384. While Salary.com is seeing that Customer Experience Lead salary in Lincoln, NE can go up to $75,848 or down to $47,298, but most earn between $53,534 and $68,479. Salary.com shows the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Lead in the United States.

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Salary range for a Customer Experience Lead

$53,534 to $68,479

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Customer Experience Lead

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Job Openings for Customer Experience Lead in Lincoln, NE

What does a Customer Experience Lead do?

Common responsibilities of a Customer Experience Lead

Demonstrated experience developing others and ensuring team success by inspiring and enabling team best practices, guidelines, and process improvements.

August 11, 2022

Provide value adds and digital customer experience thought leadership in working within marketing, with business partners, and with digital channel partners.

December 13, 2022

Assisting the manager on duty with the implementation of opening/closing procedures.

January 30, 2023

Develop measurable objectives to evaluate outcomes of implementations and determine future steps and potential to experiences and/or execution approaches (feed outcomes back to continuous improvement cycle).

February 20, 2023

Manage the day-to-day of the inbox, customer escalations, and determine proper staffing levels across channels/views to ensure customer service expectations are met.

February 28, 2023

Monitor Pending tickets for drafts, follow ups, refunds, and additional actions needed and solve whenever possible.

March 18, 2023

Lead complex, enterprise-wide projects implementing new concepts that improve customer journeys and that may impact multiple customer channels and touch points, including retail, dealer, assisted and digital channels.

March 20, 2023

Create modular design systems as they apply to product or marketing experiences and needs, with focus on consistency and attention to the smallest detail.

March 22, 2023

Drive processes and organizational changes that improve the CX Team's efficiency and effectiveness to enhance the overall experience across all stakeholders.

March 24, 2023

Act as the expert on all customer-facing policies and drive cross-functional efforts to improve those policies as needed.

April 05, 2023

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Customer Experience Lead Salary By Experience Levels in Lincoln, NE

How much should you be earning in Customer Experience Lead in Lincoln, NE based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Experience Lead Salary By Level of Education in Lincoln, NE

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Experience Lead in Lincoln, NE

Average Base Salary

Core compensation

53534

68479

60384

Average Total Cash Compensation

Includes base and annual incentives

55269

72306

62985

What is the average salary for Customer Experience Lead in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Lead in Lincoln, NE. The base salary for Customer Experience Lead ranges from $53,534 to $68,479 with the average base salary of $60,384. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,269 to $72,306 with the average total cash compensation of $62,985.

View Average Salary for Customer Experience Lead as table

	Average Salary	Average Salary Range
Base Salary	$60,384	$53,534 - $68,479
Bonus	$2,601	$1,735 - $3,827
Total Pay	$62,985	$55,269 - $72,306

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Experience Lead Salary Near Lincoln, NE

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Lincoln, NE
CITY, STATE Omaha, NE	AVERAGE SALARY RANGE $54,248 - $69,392	COMPARE TO Lincoln, NE
CITY, STATE Bellevue, NE	AVERAGE SALARY RANGE $54,248 - $69,392	COMPARE TO Lincoln, NE
CITY, STATE Fremont, NE	AVERAGE SALARY RANGE $53,387 - $68,291	COMPARE TO Lincoln, NE
CITY, STATE Council Bluffs, IA	AVERAGE SALARY RANGE $54,248 - $69,392	COMPARE TO Lincoln, NE
CITY, STATE Grand Island, NE	AVERAGE SALARY RANGE $53,023 - $67,825	COMPARE TO Lincoln, NE
CITY, STATE Hastings, NE	AVERAGE SALARY RANGE $53,023 - $67,825	COMPARE TO Lincoln, NE

See salaries for Customer Experience Lead in locations close to Lincoln, NE. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Lincoln, Nebraska

Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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The Customer Experience Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Lincoln, NE that might be a good fit for the type of job and salary you are looking for.

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53534

68479

About Lincoln, Nebraska Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a....More

Lincoln, Nebraska area prices were up 0.8% from a year ago

Customer Experience Lead Salary in popular cities: Omaha, Bellevue, Grand Island

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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