Customer Service Operations Manager Salary in Roanoke, VA
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How much does a Customer Service Operations Manager make in Roanoke, VA? The average Customer Service Operations Manager salary in Roanoke, VA is $74,596 as of March 26, 2024, but the salary range typically falls between $60,680 and $106,437. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Salary range for an Customer Service Operations Manager
$60,680 to $106,437
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Customer Service Operations Manager
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What does a Customer Service Operations Manager do?
Common responsibilities of a Customer Service Operations Manager
Demonstrated business consulting skills with the ability to forge relationships, facilitate discussions and drive to resolution with both internal and external stakeholders.
October 07, 2022
Build and shape processes and technologies that deliver innovative capability, maximize efficiencies and drive growth.
November 11, 2022
Drive innovation, champion new projects, and collaborate strongly with cross-functional management to successfully get new product ideas on the roadmap.
December 17, 2022
Provide ongoing analysis and metric reporting to monitor effectiveness and overall performance of contact center operations and develop solutions to increase effectiveness of contact center operations.
December 31, 2022
Hands-on product management, design, analysis, and systems development from concept through delivery.
January 13, 2023
Create and maintain Weekly KPI Reporting Documents related to Attendance and Payroll Data.
January 31, 2023
Supports results through best practice leadership and management principles by identifying and supporting the service drivers that provide an outstanding member experience.
February 08, 2023
Lead the global cadence of an enterprise which has operations in more than 40 countries and encompassing more than 50,000 Customer Service Associates.
March 20, 2023
Manager/Supervise the Order Administration team for AII, AIF and AIM divisions to process customer equipment purchase orders within the UTO Customer Center, insuring accurate and efficient equipment ordering and related functions to delivery on our customer promise of best operation.
May 14, 2023
Interacts with subordinates, peer customers and suppliers at various management levels may interact with senior management.
May 21, 2023
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Customer Service Operations Manager Salary By Experience Levels in Roanoke, VA
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RELEVANT JOB EXPERIENCE
Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.
Customer Service Operations Manager Salary By Level of Education in Roanoke, VA
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LEVEL OF EDUCATION
Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.
Average Salary Range for Customer Service Operations Manager in Roanoke, VA
Average Base Salary
Core compensation
60680
106437
Average Total Cash Compensation
Includes base and annual incentives
What is the average salary for Customer Service Operations Manager in 2024?
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Operations Manager in Roanoke, VA. The base salary for Customer Service Operations Manager ranges from $60,680 to $106,437 with the average base salary of $74,596. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $60,680 to $106,437 with the average total cash compensation of $74,596.
View Average Salary for Customer Service Operations Manager as table
| Average Salary | Average Salary Range | |
|---|---|---|
| Base Salary | $74,596 | $60,680 - $106,437 |
| Bonus | $0 | $0 - $0 |
| Total Pay | $74,596 | $60,680 - $106,437 |
* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.
* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.
Customer Service Operations Manager Salary Near Roanoke, VA
| CITY, STATE | AVERAGE SALARY RANGE | COMPARE TO Roanoke, VA |
|---|---|---|
| CITY, STATE Lynchburg, VA | AVERAGE SALARY RANGE $60,234 - $105,653 | COMPARE TO Roanoke, VA |
| CITY, STATE Beckley, WV | AVERAGE SALARY RANGE $59,295 - $104,006 | COMPARE TO Roanoke, VA |
| CITY, STATE Greensboro, NC | AVERAGE SALARY RANGE $62,762 - $110,087 | COMPARE TO Roanoke, VA |
| CITY, STATE High Point, NC | AVERAGE SALARY RANGE $63,137 - $110,745 | COMPARE TO Roanoke, VA |
| CITY, STATE Winston Salem, NC | AVERAGE SALARY RANGE $62,979 - $110,468 | COMPARE TO Roanoke, VA |
| CITY, STATE Burlington, NC | AVERAGE SALARY RANGE $62,486 - $109,603 | COMPARE TO Roanoke, VA |
See salaries for Customer Service Operations Manager in locations close to Roanoke, VA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.
About Roanoke, Virginia
According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water.
Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains
Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
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| JOB TITLE Operations & Customer Service Representative | LOCATION Roanoke, VA | MINIMUM SALARY $32,395 | MAXIMUM SALARY $40,380 |
| JOB TITLE Operations Coordinator, Customer Service | LOCATION Roanoke, VA | MINIMUM SALARY $63,288 | MAXIMUM SALARY $84,974 |
| JOB TITLE Manager of Communication Service Customer Support | LOCATION Roanoke, VA | MINIMUM SALARY $103,100 | MAXIMUM SALARY $140,200 |
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| JOB TITLE Inbound Customer Support and Service Manager | LOCATION Roanoke, VA | MINIMUM SALARY $74,450 | MAXIMUM SALARY $100,590 |
| JOB TITLE Energy Systems Rental Customer Service Manager | LOCATION Roanoke, VA | MINIMUM SALARY $77,400 | MAXIMUM SALARY $132,100 |
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The Customer Service Operations Manager job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Roanoke, VA that might be a good fit for the type of job and salary you are looking for.
About Roanoke, Virginia According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is la....More
Roanoke, Virginia area prices were up 1.2% from a year ago
Customer Service Operations Manager Salary in popular cities: Virginia Beach, Norfolk, Chesapeake
Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role