Customer Success Associate Salary in Roanoke, VA

How much does a Customer Success Associate make in Roanoke, VA?

As of March 01, 2025, the average annual salary for a Customer Success Associate in Roanoke, VA is $42,712. According to Salary.com, salaries can range from a low of $34,348 to a high of $53,797, with most professionals earning between $38,334 and $48,514.

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Salary range for a Customer Success Associate

$38,334 to $48,514

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Customer Success Associate

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Job Openings for Customer Success Associate in Roanoke, VA

What does a Customer Success Associate do?

Common responsibilities of a Customer Success Associate

Support Customer Success leadership on client calls, account reviews, and follow-ups, making sure relevant feedback is communicated to our internal teams.

August 07, 2022

Act as coordinator and customer advocate for difficult customer issues, including the development and execution of root cause analysis and related plans for corrective action.

January 24, 2023

Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing.

March 03, 2023

Drive customer success as a point of contact for customers, advocating for their interests and giving voice to their feedback.

March 16, 2023

Attend on-site client service meetings, employee orientation meetings and health fairs.

May 18, 2023

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Customer Success Associate Salary By Experience Levels in Roanoke, VA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Success Associate Salary By Level of Education in Roanoke, VA

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LEVEL OF EDUCATION

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Average Salary Range for Customer Success Associate in Roanoke, VA

Average Base Salary

Core compensation

38334

48514

42712

Average Total Cash Compensation

Includes base and annual incentives

38965

49854

43549

What is the average salary for Customer Success Associate in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Associate in Roanoke, VA. The base salary for Customer Success Associate ranges from $38,334 to $48,514 with the average base salary of $42,712. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,965 to $49,854 with the average total cash compensation of $43,549.

View Average Salary for Customer Success Associate as table

	Average Salary	Average Salary Range
Base Salary	$42,712	$38,334 - $48,514
Bonus	$837	$631 - $1,340
Total Pay	$43,549	$38,965 - $49,854

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Success Associate Salary Near Roanoke, VA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Roanoke, VA
CITY, STATE Lynchburg, VA	AVERAGE SALARY RANGE $38,052 - $48,157	COMPARE TO Roanoke, VA
CITY, STATE Beckley, WV	AVERAGE SALARY RANGE $37,459 - $47,407	COMPARE TO Roanoke, VA
CITY, STATE Greensboro, NC	AVERAGE SALARY RANGE $39,649 - $50,178	COMPARE TO Roanoke, VA
CITY, STATE High Point, NC	AVERAGE SALARY RANGE $39,886 - $50,478	COMPARE TO Roanoke, VA
CITY, STATE Winston Salem, NC	AVERAGE SALARY RANGE $39,786 - $50,352	COMPARE TO Roanoke, VA
CITY, STATE Burlington, NC	AVERAGE SALARY RANGE $39,475 - $49,958	COMPARE TO Roanoke, VA

See salaries for Customer Success Associate in locations close to Roanoke, VA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Roanoke, Virginia

According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is land and 0.3 square miles (0.8 km2) (0.8%) is water. Roanoke is located in the valley and ridge province of Virginia immediately west of the Blue Ridge Mountains and east of the Allegheny Mountains Within the city limits is Mill Mountain, which stands detached from surrounding ranges. Its summit features the Roanoke Star, Mill Mountain Zoo, the Discovery Center interpretive building, and an overlook of the Roanoke Valley. The Appalachian Trail runs...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Success Associate in Roanoke, VA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Associate I	LOCATION Roanoke, VA	MINIMUM SALARY $51,939	MAXIMUM SALARY $64,234
JOB TITLE Customer Success Associate II	LOCATION Roanoke, VA	MINIMUM SALARY $63,303	MAXIMUM SALARY $81,391
JOB TITLE Customer Success Associate III	LOCATION Roanoke, VA	MINIMUM SALARY $80,830	MAXIMUM SALARY $103,868
JOB TITLE Customer Success Associate IV	LOCATION Roanoke, VA	MINIMUM SALARY $104,020	MAXIMUM SALARY $129,987
JOB TITLE Customer Success Associate V	LOCATION Roanoke, VA	MINIMUM SALARY $127,478	MAXIMUM SALARY $159,749
JOB TITLE Customer Success Coordinator	LOCATION Roanoke, VA	MINIMUM SALARY $45,537	MAXIMUM SALARY $58,237

The Customer Success Associate job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Roanoke, VA that might be a good fit for the type of job and salary you are looking for.

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38334

48514

About Roanoke, Virginia According to the United States Census Bureau, the city has a total area of 42.9 square miles (111.1 km2), of which 42.5 square miles (110.1 km2) is la....More

Roanoke, Virginia area prices were up 1.2% from a year ago

Customer Success Associate Salary in popular cities: Virginia Beach, Norfolk, Chesapeake

Recently searched related titles: Client Relationship Coordinator, Customer Development Representative, Dealer Services Coordinator

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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