Customer Support Lead Salary in Fort Smith, AR

How much does a Customer Support Lead make in Fort Smith, AR?

As of April 01, 2025, the average annual salary for a Customer Support Lead in Fort Smith, AR is $58,061. Salary.com reports that pay typically ranges from $51,838 to $65,786, with most professionals earning between $46,172 and $72,819.

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Salary range for a Customer Support Lead

$51,838 to $65,786

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Customer Support Lead

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Job Openings for Customer Support Lead in Fort Smith, AR

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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Customer Support Lead Salary By Experience Levels in Fort Smith, AR

How much should you be earning in Customer Support Lead in Fort Smith, AR based on your current experience?

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in Fort Smith, AR

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LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Support Lead in Fort Smith, AR

Average Base Salary

Core compensation

51838

65786

58061

Average Total Cash Compensation

Includes base and annual incentives

53513

68965

60360

What is the average salary for Customer Support Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in Fort Smith, AR. The base salary for Customer Support Lead ranges from $51,838 to $65,786 with the average base salary of $58,061. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $53,513 to $68,965 with the average total cash compensation of $60,360.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$58,061	$51,838 - $65,786
Bonus	$2,299	$1,675 - $3,179
Total Pay	$60,360	$53,513 - $68,965

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near Fort Smith, AR

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Fort Smith, AR
CITY, STATE Fayetteville, AR	AVERAGE SALARY RANGE $53,909 - $68,414	COMPARE TO Fort Smith, AR
CITY, STATE Springdale, AR	AVERAGE SALARY RANGE $53,909 - $68,414	COMPARE TO Fort Smith, AR
CITY, STATE Muskogee, OK	AVERAGE SALARY RANGE $55,262 - $70,132	COMPARE TO Fort Smith, AR
CITY, STATE Rogers, AR	AVERAGE SALARY RANGE $53,589 - $68,008	COMPARE TO Fort Smith, AR
CITY, STATE Bentonville, AR	AVERAGE SALARY RANGE $53,482 - $67,872	COMPARE TO Fort Smith, AR
CITY, STATE Broken Arrow, OK	AVERAGE SALARY RANGE $55,618 - $70,583	COMPARE TO Fort Smith, AR

See salaries for Customer Support Lead in locations close to Fort Smith, AR. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Fort Smith, Arkansas

Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,209. With an estimated population of 88,037 in 2017, it is the principal city of the Fort Smith, Arkansas-Oklahoma Metropolitan Statistical Area, a region of 298,592 residents that encompasses the Arkansas counties of Crawford, Franklin, and Sebastian, and the Oklahoma counties of Le Flore and Sequoyah. Fort Smith has a sister city relationship with Cisterna, Italy, site of the World War II Battle of Cisterna, fought by United States Army Rangers c...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in Fort Smith, AR

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION Fort Smith, AR	MINIMUM SALARY $57,138	MAXIMUM SALARY $72,178
JOB TITLE Technical Customer Support Specialist IV	LOCATION Fort Smith, AR	MINIMUM SALARY $87,651	MAXIMUM SALARY $103,475
JOB TITLE Customer Lead	LOCATION Fort Smith, AR	MINIMUM SALARY $36,607	MAXIMUM SALARY $44,551
JOB TITLE Customer Service and Support Team Leader	LOCATION Fort Smith, AR	MINIMUM SALARY $49,920	MAXIMUM SALARY $63,050
JOB TITLE Technical Customer Support Director	LOCATION Fort Smith, AR	MINIMUM SALARY $130,745	MAXIMUM SALARY $158,967
JOB TITLE Customer Service Lead	LOCATION Fort Smith, AR	MINIMUM SALARY $51,838	MAXIMUM SALARY $65,786

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Fort Smith, AR that might be a good fit for the type of job and salary you are looking for.

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51838

65786

About Fort Smith, Arkansas Fort Smith is the second-largest city in Arkansas and one of the two county seats of Sebastian County. As of the 2010 Census, the population was 86,20....More

Fort Smith, Arkansas area prices were up 1.2% from a year ago

Customer Support Lead Salary in popular cities: Little Rock, Fayetteville, Springdale

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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