Customer Support Lead Salary in Maryland

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How much does a Customer Support Lead make in Maryland? The average Customer Support Lead salary in Maryland is $65,354 as of March 26, 2024, but the range typically falls between $57,940 and $74,115. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Salary range for a Customer Support Lead

$57,940 to $74,115

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Customer Support Lead

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Location	Avg. Salary	Date Updated
Location Dundalk, MD	Avg. Salary $65,164	Date Updated March 26, 2024
Location Abell, MD	Avg. Salary $70,235	Date Updated March 26, 2024
Location Aberdeen, MD	Avg. Salary $63,833	Date Updated March 26, 2024
Location Aberdeen Proving Ground, MD	Avg. Salary $64,213	Date Updated March 26, 2024
Location Abingdon, MD	Avg. Salary $63,896	Date Updated March 26, 2024
Location Accident, MD	Avg. Salary $56,733	Date Updated March 26, 2024
Location Accokeek, MD	Avg. Salary $70,425	Date Updated March 26, 2024
Location Adamstown, MD	Avg. Salary $68,904	Date Updated March 26, 2024
Location Allen, MD	Avg. Salary $67,382	Date Updated March 26, 2024
Location Andrews Air Force Base, MD	Avg. Salary $70,552	Date Updated March 26, 2024

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Job Openings for Customer Support Lead in Maryland

Sr. Customer Support Trainer & Knowledge Lead - Hybrid (SaaS/Healthcare IT/EMR/EHR)

Raintree Systems, Inc - Phoenix , AZ

L&D & Client Support A Sr. Support Trainer & Knowledge Lead plays a critical role in ensuring that support personnel possess the knowledge and skills required to assist customers effectively with ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 83 days ago

Sr. Manager, Customer Support

iSpot.tv - Bellevue , WA

Fully staff, lead, motivate, and develop a team of customer support representatives to deliver exceptional service to iSpot's customers. * Oversee daily operations of the customer support team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 15 days ago

Senior Director of Customer Support

Procurement Partners LLC - Bloomington , IL

As the Senior Director of Customer Support, you will lead our customer support division, integral to our SaaS framework. Reporting to the SVP of Operations, your mission will be to deliver superior ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 29 days ago

Key Customer Support Manager

Pfeiffer Vacuum Valves & Engineering - Yreka , CA

Exempt SUMMARY The Key Customer Support Manager plays a crucial role in aligning our customer ... lead quarterly business reviews with major accounts by being able to discuss performance ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

Customer Support Analyst (Tier II)

Thentia - Oklahoma City , OK

We lead by our values of customer focus, integrity, accountability, adaptability, achievement, purpose, teamwork, and authoritativeness. About The Role: The Customer Support Analyst is an exciting ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 43 days ago

Head of Customer Support (Remote Only - America/EMEA)

Hospitable.com - Remote , OR

As a Head of Customer Support , your mission will be to create a support organization that is able ... Identify and lead process improvements to drive a consistent, scalable, and process-driven approach ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 43 days ago

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

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About Maryland

Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east. The state's largest city is Baltimore, and its capital is Annapolis. Among its occasional nicknames are Old Line State, the Free State, and the Chesapeake Bay State. It is named after the English queen Henrietta Maria, known in England as Queen Mary. Sixteen of Maryland's twenty-three counties border the tidal waters of the Chesapeake Bay estuary and...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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About Maryland Maryland (US: /ˈmɛrələnd/ (listen) MERR-əl-ənd) is a state in the Mid-Atlantic region of the United States, bordering Virginia, West Virginia, and the....More

Recently searched related titles: Client Services Lead, Lead Technical Support Engineer, Customer Service Leader

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

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