Customer Support Lead Salary in Wichita, Kansas

How much does a Customer Support Lead make in Wichita, KS?

As of April 01, 2025, the average annual salary for a Customer Support Lead in Wichita, KS is $61,451. Salary.com reports that pay typically ranges from $54,865 to $69,627, with most professionals earning between $48,868 and $77,071.

Search Customer Support Lead Jobs in Wichita, KS

Develop a Job description

Pay Equity

2024 Compensation Trend

Benefits Consulting

Salary range for a Customer Support Lead

$54,865 to $69,627

Employers: Find Surveys For This Job

Employers: Price Your Company Jobs

View Average Salary for United States
Adjust Customer Support Lead Salary:
Select State
Select City in KS
Choose Similar Job
Pick Related Category
View Cost of Living in Wichita, Kansas

Facing Salary Structure Challenges? Let Our Expert Guide You

The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.

We will handle your contact details in line with our Privacy Policy. If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.

Customer Support Lead

Review the job openings and experience requirements for the Customer Support Lead job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Customer Support Lead.

Search Customer Support Lead Job Openings

Job Openings for Customer Support Lead in Wichita, KS

What does a Customer Support Lead do?

Common responsibilities of a Customer Support Lead

Demonstrates customer technical service and support knowledge and awareness, including understanding of the technology systems, awareness and effective utilization of key metrics and their interrelationships in balancing productivity and service quality.

August 25, 2022

Demonstrate the ability to simultaneously handle a large and diverse number of service activities where tact and cooperation are crucial.

December 11, 2022

Works closely with other department/internal teams within EME as well as our BPO partners to ensure that information/communication is flowing as required.

March 05, 2023

Manage the performance of new starters and team members to achieve targets for adherence to contribute to the achievement of all productivity targets and service level agreements.

March 20, 2023

Leads and facilitates meetings regularly with direct team to establish and maintain good communications between team members and management.

March 29, 2023

Support Americas team and co-ordinate install/service related visits, manage escalations and regional customer care centre, and assure consistency of performance standard within the region.

April 07, 2023

Provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

May 02, 2023

Monitor the *Support Interaction Process and apply appropriatetags to Intercom based on the interaction.

May 11, 2023

Communicate with customers via phone or email to support their needs in a helpful and courteous manner, and ensure communications are logged appropriately to provide transparency to other team members.

May 12, 2023

Assist in the development of training materials relevant to the customer service team as required in collaboration with others in the Customer Service team and the wider Genetics Business to ensure alignment in the delivery of our genetics services.

May 15, 2023

Submit Other Responsibilities

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

Detailed skills and competency reports for specific positions
Job and employee pricing reports
Compensation data tools, salary structures, surveys and benchmarks.

Learn about

Customer Support Lead Salary By Experience Levels in Wichita, KS

How much should you be earning in Customer Support Lead in Wichita, KS based on your current experience?

Tell us how much experience you have and see an estimate of earnings and view how different experience leavels impact potential pay for Customer Support Lead in Wichita, KS

RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Lead Salary By Level of Education in Wichita, KS

Do you know how much should you be paid for a Customer Support Lead position in Wichita, KS based on your education level?

Tell us about your education and see an estimate of earnings for Customer Support Lead in Wichita, KS and well to know the impact of education on future careers.

LEVEL OF EDUCATION

Depending on the job, educational levels may have a significant impact on pay levels. Be informed and understand how things like education and certifications can help to increase potential earnings for the career you are interested in. Please visit Professional Salary Report for more details.

Average Salary Range for Customer Support Lead in Wichita, KS

Average Base Salary

Core compensation

54865

69627

61451

Average Total Cash Compensation

Includes base and annual incentives

56637

72992

63885

What is the average salary for Customer Support Lead in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Lead in Wichita, KS. The base salary for Customer Support Lead ranges from $54,865 to $69,627 with the average base salary of $61,451. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $56,637 to $72,992 with the average total cash compensation of $63,885.

View Average Salary for Customer Support Lead as table

	Average Salary	Average Salary Range
Base Salary	$61,451	$54,865 - $69,627
Bonus	$2,434	$1,773 - $3,365
Total Pay	$63,885	$56,637 - $72,992

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Lead Salary Near Wichita, KS

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Wichita, KS
CITY, STATE Hutchinson, KS	AVERAGE SALARY RANGE $54,271 - $68,874	COMPARE TO Wichita, KS
CITY, STATE Salina, KS	AVERAGE SALARY RANGE $54,271 - $68,874	COMPARE TO Wichita, KS
CITY, STATE Enid, OK	AVERAGE SALARY RANGE $53,678 - $68,121	COMPARE TO Wichita, KS
CITY, STATE Bartlesville, OK	AVERAGE SALARY RANGE $55,262 - $70,132	COMPARE TO Wichita, KS
CITY, STATE Stillwater, OK	AVERAGE SALARY RANGE $53,678 - $68,121	COMPARE TO Wichita, KS
CITY, STATE Manhattan, KS	AVERAGE SALARY RANGE $53,571 - $67,985	COMPARE TO Wichita, KS

See salaries for Customer Support Lead in locations close to Wichita, KS. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Wichita, Kansas

Downtown Wichita is at 37°41′20″N 97°20′10″W / 37.68889°N 97.33611°W / 37.68889; -97.33611 (37.688888, −97.336111), at an elevation of 1,299 feet (396 m). Wichita is in south-central Kansas at the junction of Interstate 35 and U.S. Route 54. Part of the Midwestern United States, it is 157 mi (253 km) north of Oklahoma City, 181 mi (291 km) southwest of Kansas City, and 439 mi (707 km) east-southeast of Denver. The city lies on the Arkansas River near the western edge of the Flint Hills in the Wellington-McPherson Lowlands region of the Great Plains. The area's topography is characterized by...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Customer Support Lead in Wichita, KS

See Additional Similar Jobs

Loading results...

JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Support Team Lead	LOCATION Wichita, KS	MINIMUM SALARY $57,138	MAXIMUM SALARY $72,178
JOB TITLE Technical Customer Support Specialist IV	LOCATION Wichita, KS	MINIMUM SALARY $92,769	MAXIMUM SALARY $109,516
JOB TITLE Customer Lead	LOCATION Wichita, KS	MINIMUM SALARY $36,607	MAXIMUM SALARY $44,551
JOB TITLE Customer Service and Support Team Leader	LOCATION Wichita, KS	MINIMUM SALARY $52,830	MAXIMUM SALARY $66,730
JOB TITLE Technical Customer Support Director	LOCATION Wichita, KS	MINIMUM SALARY $138,379	MAXIMUM SALARY $168,249
JOB TITLE Customer Service Lead	LOCATION Wichita, KS	MINIMUM SALARY $54,865	MAXIMUM SALARY $69,627

The Customer Support Lead job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Wichita, KS that might be a good fit for the type of job and salary you are looking for.

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.