Customer Support Technician Salary in Schenectady, NY

How much does a Customer Support Technician make in Schenectady, NY?

As of March 01, 2025, the average annual salary for a Customer Support Technician in Schenectady, NY is $40,812. According to Salary.com, salaries can range from a low of $33,377 to a high of $49,321, with most professionals earning between $36,920 and $45,266.

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Salary range for a Customer Support Technician

$36,920 to $45,266

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Customer Support Technician

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Job Openings for Customer Support Technician in Schenectady, NY

What does a Customer Support Technician do?

Common responsibilities of a Customer Support Technician

Installs, configures and provides user support of personal computers and peripheral equipment to include software installation and upgrades, patches and advanced technical support within specified time frame.

March 22, 2023

Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.

November 06, 2022

Assist customers, engineers, and end users with questions on product installation, usage, and implementation.

February 02, 2023

Communicate with all areas of the robotics industry to convey information from the field regarding product suggestions, improvements, and enhancements to Product Marketing teams.

March 02, 2023

Performs Administrative duties such as creating Purchase Orders in Priority, place Amazon orders from the RCPV website, place literature and business card orders through Printstar website.

March 06, 2023

Answer questions related to procedures, transactions, system status, interacting with network services and application developers in order to restore service, usability, and identify problems.

March 30, 2023

Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.

April 06, 2023

Provide support to operations with day to day maintenance issues and escalate real time complex technical issues to appropriate level and/or vendor and contractor, only after exhausting all means of handling within and taking into consideration the financial impact of the company.

April 14, 2023

Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures.

April 17, 2023

Support System Design with new product releases through the execution of functional testing, product validation and field performance testing.

May 12, 2023

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Customer Support Technician Salary By Experience Levels in Schenectady, NY

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Customer Support Technician Salary By Level of Education in Schenectady, NY

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LEVEL OF EDUCATION

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Average Salary Range for Customer Support Technician in Schenectady, NY

Average Base Salary

Core compensation

36920

45266

40812

Average Total Cash Compensation

Includes base and annual incentives

37392

46013

41453

What is the average salary for Customer Support Technician in 2025?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Technician in Schenectady, NY. The base salary for Customer Support Technician ranges from $36,920 to $45,266 with the average base salary of $40,812. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,392 to $46,013 with the average total cash compensation of $41,453.

View Average Salary for Customer Support Technician as table

	Average Salary	Average Salary Range
Base Salary	$40,812	$36,920 - $45,266
Bonus	$642	$472 - $747
Total Pay	$41,453	$37,392 - $46,013

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Customer Support Technician Salary Near Schenectady, NY

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Schenectady, NY
CITY, STATE Albany, NY	AVERAGE SALARY RANGE $37,022 - $45,391	COMPARE TO Schenectady, NY
CITY, STATE Troy, NY	AVERAGE SALARY RANGE $37,008 - $45,373	COMPARE TO Schenectady, NY
CITY, STATE Nassau, NY	AVERAGE SALARY RANGE $40,105 - $49,171	COMPARE TO Schenectady, NY
CITY, STATE Bennington, VT	AVERAGE SALARY RANGE $36,891 - $45,231	COMPARE TO Schenectady, NY
CITY, STATE Pittsfield, MA	AVERAGE SALARY RANGE $37,244 - $45,663	COMPARE TO Schenectady, NY
CITY, STATE Rutland, VT	AVERAGE SALARY RANGE $36,247 - $44,441	COMPARE TO Schenectady, NY

See salaries for Customer Support Technician in locations close to Schenectady, NY. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Schenectady, New York

Schenectady (/skəˈnɛktədi/) is a city in Schenectady County, New York, United States, of which it is the county seat. As of the 2010 census, the city had a population of 66,135. The name "Schenectady" is derived from a Mohawk word, skahnéhtati, meaning "beyond the pines". Schenectady was founded on the south side of the Mohawk River by Dutch colonists in the 17th century, many from the Albany area. They were prohibited from the fur trade by the Albany monopoly, which kept its control after the English takeover in 1664. Residents of the new village developed farms on strip plots along the rive...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Technical Customer Support Director	LOCATION Schenectady, NY	MINIMUM SALARY $167,473	MAXIMUM SALARY $203,506
JOB TITLE On-site Support Technician II	LOCATION Schenectady, NY	MINIMUM SALARY $54,190	MAXIMUM SALARY $69,390
JOB TITLE On-site Support Technician IV	LOCATION Schenectady, NY	MINIMUM SALARY $75,000	MAXIMUM SALARY $92,000
JOB TITLE On-site Support Technician V	LOCATION Schenectady, NY	MINIMUM SALARY $88,500	MAXIMUM SALARY $102,400
JOB TITLE Technical Customer Support Manager	LOCATION Schenectady, NY	MINIMUM SALARY $104,432	MAXIMUM SALARY $135,496
JOB TITLE On-site Support Technician I	LOCATION Schenectady, NY	MINIMUM SALARY $44,990	MAXIMUM SALARY $55,890

The Customer Support Technician job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Schenectady, NY that might be a good fit for the type of job and salary you are looking for.

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36920

45266

About Schenectady, New York Schenectady (/skəˈnɛktədi/) is a city in Schenectady County, New York, United States, of which it is the county seat. As of the 2010 census, the city....More

Schenectady, New York area prices were up 1.5% from a year ago

Customer Support Technician Salary in popular cities: New York, Buffalo, Rochester

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