Director of Customer Success Salary in Massachusetts

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How much does a Director of Customer Success make in Massachusetts? The average Director of Customer Success salary in Massachusetts is $181,383 as of April 24, 2024, but the range typically falls between $162,510 and $203,643. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

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Salary range for a Director of Customer Success

$162,510 to $203,643

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Director of Customer Success

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Location	Avg. Salary	Date Updated
Location Attleboro, MA	Avg. Salary $174,881	Date Updated April 24, 2024
Location Barnstable, MA	Avg. Salary $176,715	Date Updated April 24, 2024
Location Fitchburg, MA	Avg. Salary $177,715	Date Updated April 24, 2024
Location Hyannis, MA	Avg. Salary $176,048	Date Updated April 24, 2024
Location Leominster, MA	Avg. Salary $175,548	Date Updated April 24, 2024
Location Malden, MA	Avg. Salary $186,885	Date Updated April 24, 2024
Location Methuen, MA	Avg. Salary $178,049	Date Updated April 24, 2024
Location Newton, MA	Avg. Salary $186,885	Date Updated April 24, 2024
Location Revere, MA	Avg. Salary $186,885	Date Updated April 24, 2024
Location Weymouth, MA	Avg. Salary $182,050	Date Updated April 24, 2024

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Job Openings for Director of Customer Success in Massachusetts

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in ... Demonstrated success in developing and implementing digital customer engagement strategies and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 13 days ago

Director of Product Management - Real Time

Treasure Data - Mountain View , CA

Our sophisticated cloud-based customer data platform drives operational efficiency across the ... Success comes from acknowledging, welcoming, and incorporating diverse perspectives. Diverse ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 4 days ago

Director of Business Development

CenTrio - Seattle , WA

Our success is the direct result of the reliability, sustainability, and efficiency we deliver to our nationwide customer base. With 99.99% uptime, 370+ customers in its portfolio, and 130+ million ...

LinkedIn - 2 days ago

Director of Business Development

GenCap Construction Corp. - Kirkland , WA

Identify emerging markets and key customers for focused attention and engagement. * Establish ... Results driven and focused on project success and completion. * Exceptional written and oral ...

LinkedIn - 3 days ago

Deputy Executive Director of Mobility

WBCP, Inc. - San Francisco , CA

This executive-level position is key to the overall success of the Metropolitan Transportation ... customer service, traveler information, and incident response and management. The Deputy Executive ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - Today

Assistant Director of Traditional Undergraduate Admissions

Simpson University - Redding , CA

Proven past success in recruitment of students * Ability to train, assist, and motivate staff ... Strong computer application and database management skills such as CRM for recruitment * Self ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 9 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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About Massachusetts

Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an area of 10,555 square miles (27,340 km2), 25.7% of which is water. Several large bays distinctly shape its coast. Boston is the largest city, at the inmost point of Massachusetts Bay, and the mouth of the Charles River. Despite its small size, Massachusetts features numerous topographically distinctive regions. The large coastal plain of the Atlantic Ocean in the eastern section of the state contains Greater Boston, along with most of the state's po...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

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New Hampshire

Director of Customer Success Salaries in Portsmouth, New Hampshire

Rhode Island

Director of Customer Success Salaries in Providence, Rhode Island

Most Popular Cities for Director of Customer Success Job

About Massachusetts Massachusetts is the 7th-smallest state in the United States. It is located in the New England region of the northeastern United States and has an are....More

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