Director of Customer Success Salary in Pittsfield, MA

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How much does a Director of Customer Success make in Pittsfield, MA? The average Director of Customer Success salary in Pittsfield, MA is $170,585 as of March 26, 2024, but the salary range typically falls between $152,836 and $191,518. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Salary range for a Director of Customer Success

$152,836 to $191,518

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Director of Customer Success

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Job Openings for Director of Customer Success in Pittsfield, MA

Director of Customer Experience and Special Projects

Abnormal Security - San Francisco , CA

As the Director of Customer Experience and Special Projects, you will play a pivotal role in ... Demonstrated success in developing and implementing digital customer engagement strategies and ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director, Customer Success

Persimmony - Aliso Viejo , CA

We are looking for an exceptional Customer Success leader to drive growth of our government ... The Director, Customer Success role will be in a key client-facing role and will develop, oversee ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 64 days ago

Director of Service Parts & System Install Operations

Oseland Associates - Carolina , NC

Job Summary:The Director of Service Parts & System Install Operations oversees the day-to-day ... Deep passion for customer success, coupled with a driving motivation to solve customer problems and ...

Careersinfood.com - 10 days ago

Director of Clinical Support

EmpiRx Health - Montvale , NJ

EmpiRx Health is the leading clinically-driven, customer-first PBM company that puts the pharmacist ... Coach and professionally develop managers to drive their team to success. * Lead overall team ...

ZipRecruiter ATS Jobs for ZipSearch/ZipAlerts - 1 day ago

Director of Food and Beverage

Sand & Sea - Santa Monica , CA

The Director of Food & Beverage will train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service while ensuring morale is sustained as per Shore Hotel ...

ZipRecruiter - 3 days ago

Assistant Director of Admissions

Cleveland State Community College - Cleveland , TN

Additionally, the Assistant Director develops and implements CRM strategies to enhance student ... the overall success of CSCC's admissions efforts. ESSENTIAL JOB FUNCTIONS Administrative ...

Recruitology - 9 days ago

What does a Director of Customer Success do?

Common responsibilities of a Director of Customer Success

Lead the team in annual and quarterly planning, keeping track of budget, and reporting on Customer Success initiatives' performance, with a focus on ROI and revenue growth.

January 20, 2023

Drive delivery and success of health checks upon customers' request to move them toward a healthy state, effectively managing customer complaints/escalations.

February 22, 2023

Manage client relationships from signature through renewal, escalating issues when they arise and resolving them in a timely fashion.

February 25, 2023

Provide a clear view of organizational metrics and status to the Executive team with optimization recommendations and needs.

March 10, 2023

Create and manage best practices and methodologies for successful Customer Success engagements throughout the customer lifecycle.

March 28, 2023

Collaborate with product, sales, and marketing to align strategy and execution so that the customer experience is consistent and optimal across all customer-facing activities.

April 05, 2023

Develop and monitor key metrics and objectives across customer support, implementation, and account management, providing insight into customer growth and health.

April 11, 2023

Recruit, motivate, and lead a team of Customer Success Managers to implement the strategy to the highest quality standards.

April 28, 2023

Design, develop and manage key success activities - onboarding, training, adoption, technical support, and advocacy.

May 10, 2023

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Director of Customer Success Salary By Experience Levels in Pittsfield, MA

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RELEVANT JOB EXPERIENCE

Length of experience is a pay differentiator. Those with greater experience may have an advantage in negotiating salary. For those with less experience, other factors such as education or special skills could impact your pay. Please visit Professional Salary Report for more details.

Director of Customer Success Salary By Level of Education in Pittsfield, MA

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Average Salary Range for Director of Customer Success in Pittsfield, MA

Average Base Salary

Core compensation

152836

191518

170585

Average Total Cash Compensation

Includes base and annual incentives

173299

228195

196874

What is the average salary for Director of Customer Success in 2024?

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Director of Customer Success in Pittsfield, MA. The base salary for Director of Customer Success ranges from $152,836 to $191,518 with the average base salary of $170,585. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $173,299 to $228,195 with the average total cash compensation of $196,874.

View Average Salary for Director of Customer Success as table

	Average Salary	Average Salary Range
Base Salary	$170,585	$152,836 - $191,518
Bonus	$26,288	$20,463 - $36,677
Total Pay	$196,874	$173,299 - $228,195

* Base Salary represents gross income before taxes and deductions. It does not include additional pay such as benefits, bonuses, profit sharing or commissions.

* Total Pay combines base salary, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job.

Director of Customer Success Salary Near Pittsfield, MA

CITY, STATE	AVERAGE SALARY RANGE	COMPARE TO Pittsfield, MA
CITY, STATE Nassau, NY	AVERAGE SALARY RANGE $163,755 - $205,200	COMPARE TO Pittsfield, MA
CITY, STATE Westfield, MA	AVERAGE SALARY RANGE $155,629 - $195,018	COMPARE TO Pittsfield, MA
CITY, STATE Troy, NY	AVERAGE SALARY RANGE $151,108 - $189,352	COMPARE TO Pittsfield, MA
CITY, STATE Bennington, VT	AVERAGE SALARY RANGE $150,633 - $188,757	COMPARE TO Pittsfield, MA
CITY, STATE Holyoke, MA	AVERAGE SALARY RANGE $155,629 - $195,018	COMPARE TO Pittsfield, MA
CITY, STATE Chicopee, MA	AVERAGE SALARY RANGE $155,629 - $195,018	COMPARE TO Pittsfield, MA

See salaries for Director of Customer Success in locations close to Pittsfield, MA. Pay for the same job may vary based on the location and on the location and on other factors such as the size of company, the industry, and other local conditions.

About Pittsfield, Massachusetts

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

View Salary for Similar Jobs to Director of Customer Success in Pittsfield, MA

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JOB TITLE	LOCATION	MINIMUM SALARY	MAXIMUM SALARY
JOB TITLE Customer Success Director	LOCATION Pittsfield, MA	MINIMUM SALARY $151,241	MAXIMUM SALARY $189,671
JOB TITLE Customer Success Manager	LOCATION Pittsfield, MA	MINIMUM SALARY $107,228	MAXIMUM SALARY $149,550
JOB TITLE Customer Success/Onboarding Director	LOCATION Pittsfield, MA	MINIMUM SALARY $151,300	MAXIMUM SALARY $189,700
JOB TITLE Director of Customer Success Operations	LOCATION Pittsfield, MA	MINIMUM SALARY $147,409	MAXIMUM SALARY $184,864
JOB TITLE Customer Success Strategic Director	LOCATION Pittsfield, MA	MINIMUM SALARY $148,132	MAXIMUM SALARY $196,754
JOB TITLE Customer Success/Onboarding Manager	LOCATION Pittsfield, MA	MINIMUM SALARY $107,300	MAXIMUM SALARY $149,600

The Director of Customer Success job could be listed using titles that are not exactly the same, but actually are for the same or very similar job. Here are some job titles in Pittsfield, MA that might be a good fit for the type of job and salary you are looking for.

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152836

191518

About Pittsfield, Massachusetts Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, t....More

Pittsfield, Massachusetts area prices were up 1.6% from a year ago

Director of Customer Success Salary in popular cities: Boston, Worcester, Springfield

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Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role